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Overview of The Katerina Hotel

Photo gallery

Featured image
Outdoor pool
Minibar, in-room safe, blackout curtains, free WiFi
Minibar, in-room safe, blackout curtains, free WiFi
Minibar, in-room safe, blackout curtains, free WiFi

The Katerina Hotel

3.5 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationBatu Pahat Golf Club3 min drive
    Popular LocationBatu Pahat Mall8 min drive
    Popular LocationWet World9 min drive

Choose dates to view prices

Deluxe Triple Room, Pool Access, City View

3.6/5 guest room rating
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Executive Suite

  • 57.6 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

No guest room rating
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Classic Deluxe Twin

4.4/5 guest room rating
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Deluxe King

4.2/5 guest room rating
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

About this area

Batu Pahat

Located in Batu Pahat, The Katerina Hotel is in an area with good shopping. Don't miss out on a visit to Wet World. Spend some time exploring the area's activities, including golfing.
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Map
Popular Location

What's nearby

  • Batu Pahat Golf Club - 3 min drive
  • Batu Pahat Mall - 8 min drive
  • Wet World - 9 min drive
  • KPJ Batu Pahat Specialist Hospital - 17 min drive
  • Kolej Kemahiran Tinggi Mara Sri Gading - 25 min drive

Getting around

  • Senai International Airport (JHB) - 72 min drive

Restaurants

  • Where to eat
  • Spazzo Cafe – Buffet restaurant offering Malaysian cuisine.

About this property

The Katerina Hotel

3.5-star Batu Pahat hotel in Pegawai with free parking
This hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and a meeting room. All 188 rooms provide in-room free WiFi, minibars and flat-screen TVs. Room service, coffee makers and free bottled water are among the other amenities available to guests.
The Katerina Hotel offers 188 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: MYR 22 for adults and MYR 12 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to February 28 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 22 for adults and MYR 12 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Katerina
Katerina Batu Pahat
Katerina Hotel
Katerina Hotel Batu Pahat
The Katerina Hotel Hotel
The Katerina Hotel Batu Pahat
The Katerina Hotel Hotel Batu Pahat

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 44 out of 194 reviews
5 - Excellent 23%
Rating 4 - Good. 83 out of 194 reviews
4 - Good 43%
Rating 3 - Okay. 48 out of 194 reviews
3 - Okay 25%
Rating 2 - Poor. 15 out of 194 reviews
2 - Poor 8%
Rating 1 - Terrible. 4 out of 194 reviews
1 - Terrible 2%

3.8/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities
Write a review

2/5 Poor

Business traveller
Liked: Cleanliness, staff & service, room comfort
Astro channel can't watch，visit twice times same problem.
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/5 Poor

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False alarm happen during night time without inform anything, poor toilet facilities (tooth brush poor quality), mattress in poor and old condition.
Stayed 1 night in Feb 2020