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Reviews of Hampton Inn Beckley

2.5 out of 5
Hampton Inn Beckley
110 Harper Park Dr, Beckley, WV

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1002 reviews" "
Rating 8 - Good. 292 out of 1002 reviews" "
Rating 6 - Okay. 83 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Just got here 15 minutes ago.check in was fine.
Stayed 1 night in May 2024
Response from Mitchel Blankenship on 15 May,2024
Dear Jim,We are so happy to hear you enjoyed your stay with us. We are glad you had a good time and hope you come back and see us again soon!

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Mitchel Blankenship on 9 May,2024
Dear Suzanne,We are so happy to see you enjoyed your stay with us. We love hearing how we are doing and hope you come back and see us the next time you're in Beckley!

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Mitchel Blankenship on 6 May,2024
Dear Bruce,We are so happy to hear you enjoyed your visit with us and hope you come back and see us the next time you are in Beckley!

8/10 Good

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our window was nice. We stayed on the 5th floor, and when I looked out my window there was a cliff rising above the parking lot. It made for a lovely morning view, and I could watch the birds while I did my yoga.
Stayed 1 night in Apr 2024
Response from Mitchel Blankenship on 6 May,2024
Dear Catherine,We are so glad you enjoyed your visit with us and the view we are able to supply. West Virginia is nothing if not beautiful. Come back and see us again soon!

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Apr 2024
Response from Mitchel Blankenship on 3 May,2024
Dear Mary,We are so happy to hear you enjoyed your stay with us. Come back and see us the next time you are in Beckley!

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 1 night in Apr 2024
Response from Mitchel Blankenship on 29 Apr,2024
Dear Bonnie,We are so glad you enjoyed your stay with us and hope you come back and see us the next time you're in Beckley!

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mitchel Blankenship on 30 Apr,2024
Dear Boyd,We are so glad you enjoyed your visit with us. We are glad you had a good time and hope you come back and see us again real soon!

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Mitchel Blankenship on 22 Apr,2024
Dear timothy,We are so happy to hear you enjoyed your visit with us. Come back and see us the next time you are in Beckley!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mitchel Blankenship on 22 Apr,2024
Dear David,We are so glad to see you enjoyed your visit with us. We are glad you had a good time and hope to see you again real soon!

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here on our way to Ohio. It was fine although the breakfast was disappointing. They were out of several items, and the eggs were cold.
Stayed 1 night in Apr 2024
Response from Mitchel Blankenship on 15 Apr,2024
Dear Julie,We are glad you enjoyed your stay with us and apologize for the lack of items during breakfast. We hope you come back and give us another chance to show you the great Hamptonality we are known for.

8/10 Good

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located near the highway. Clean and friendly.
Stayed 1 night in Apr 2024
Response from Mitchel Blankenship on 15 Apr,2024
Dear Carole,Thank you for the kind words about your recent visit with us. We are glad you enjoyed your stay and hope you come back and see us again soon!

8/10 Good

Kenneth

Well located. Clean room.
Stayed 1 night in Apr 2024
Response from Mitchel Blankenship on 15 Apr,2024
Dear Kenneth,We are so glad you enjoyed your stay with us and hope you come back and see us the next time you're in Beckley!

10/10 Excellent

Kara Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beckley,WV was our halfway point to a destination in South Carolina. I searched properties and saw that this Hampton Inn had great reviews vs. the other hotels in Beckley. They were accurate! This Hampton Inn was clean, friendly staff, and breakfast included. There are 2 restaurants in walking distance too: Texas Steakhouse and Pasquale.
Stayed 1 night in Apr 2024
Response from Mitchel Blankenship on 8 Apr,2024
Dear Kara Marie,Thank you so much for the very kind words. We are so glad you enjoyed your stay with us and hope you come back and see us the next time you're in Beckley!

8/10 Good

Adria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel seemed clean but there were some dirt marks on the pull out couch which caused us to ask for a second set of sheets and remake the whole thing. Shampoo & conditioner were not stocked for our family. Hotel staff was very accommodating and quick with help.
Stayed 1 night in Apr 2024
Response from Mitchel Blankenship on 8 Apr,2024
Dear Adria,Thank you for sharing your feedback on your recent stay with us. I am sorry to hear that you were disappointed in the accommodations that you received. We take this information very seriously and will share the details with our team. I apologize that you didn’t feel at home here but I hope that you’ll give us an opportunity to make it right and reach out to us if your travels bring you back to the Beckley area.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with rooms that were nicely accommodated. Would highly recommend
Stayed 1 night in Apr 2024
Response from Mitchel Blankenship on 5 Apr,2024
Dear James,Thank you for the very kind words. We are always happy to hear our guests are enjoying their stays. Come back and see us again real soon!

8/10 Good

Linda

Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 22 Apr,2024
Dear Linda,We are so glad to see you enjoyed your stay with us. We like making sure our guests are happy and hope you come back and see us again soon!

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we needed as we were traveling home from Savannah. The beds were comfortable and the facility was clean. We stayed at a different place on our way down and this beat that one hands down.
Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 1 Apr,2024
Dear stuart,Thank you so much for the kind words. We are so happy you enjoyed your stay with us and hope to see you again real soon!

6/10 Okay

Rita

Travelled with partner
After a 12 hour drive we came to a reception desk sign that said she had to step away would be back asap…. After 15 mins she arrived to check us in… Considering we paid $300 for the room the hotel is not worth it…old remodelled doesn’t quite cut it for me…
Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 1 Apr,2024
Dear Rita,Thank you for sharing your feedback on your recent stay with us. I am sorry to hear that you were disappointed in the accommodations that you received. We take this information very seriously and will share the details with our team. I apologize that you didn’t feel at home here but I hope that you’ll give us an opportunity to make it right and reach out to us if your travels bring you back to the Beckley area.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 29 Mar,2024
Dear Kayla,We are so glad you enjoyed your stay with us. We hope you come back and see us the next time you're in Beckley!

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy and always good bed which is key. Pillows need to be changed. Not much to them
Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 26 Mar,2024
Dear Derek,We are so glad you enjoyed your visit with us. We always want to see our guests happy and love hearing how we are doing. We are always getting new supplies and I know pillows are on the list this year. We hope to see you again soon!

6/10 Okay

George

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much of anything. Over priced for what you get.
Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 25 Mar,2024
Dear George,Thank you for sharing your feedback on your recent stay with us. I am sorry to hear that you were disappointed in the accommodations that you received. We take this information very seriously and will share the details with our team. I apologize that you didn’t feel at home here but I hope that you’ll give us an opportunity to make it right and reach out to us if your travels bring you back to the Beckley area.

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 20 Mar,2024
Dear Wendy,Thank you for sharing your feedback on your recent stay with us. I am sorry to hear that you were disappointed in the accommodations that you received. We take this information very seriously and will share the details with our team. I apologize that you didn’t feel at home here but I hope that you’ll give us an opportunity to make it right and reach out to us if your travels bring you back to the Beckley area.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 19 Mar,2024
Dear George,We are so happy to hear you enjoyed your visit with us. We are glad you had a good time and hope you come back and see us the next time you are in Beckley!

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a stop off on your journey
Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 18 Mar,2024
Dear Ryan,We are so happy to hear you enjoyed your stay with us. We are so glad you had a great time and hope you come back and see us again soon!

10/10 Excellent

ma, cassadaga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms although the property is not new it is taken care of. Convenient right off i 64
Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 15 Mar,2024
Dear ma,Thank you so much for the very kind words about your recent visit with us. We are so glad you had a good time and hope you come back and see us again real soon!

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice environment.
Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 14 Mar,2024
Dear Tim,Thank you so much for the very kind words about your recent stay with us. We are so glad you enjoyed your visit with us and hope you come back and see us again real soon!

4/10 Poor

James

Travelled with family
Disliked: Amenities
Very basic facilities. We booked a room for 5 people but it had only 2 beds. The breakfast was empty by 8.30.
Response from Mitchel Blankenship on 11 Mar,2024
Dear James,Thank you for sharing your feedback on your recent stay with us. I am sorry to hear that you were disappointed in the accommodations that you received. We take this information very seriously and will share the details with our team. I apologize that you didn’t feel at home here but I hope that you’ll give us an opportunity to make it right and reach out to us if your travels bring you back to the Beckley area.

10/10 Excellent

Maria Grazia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 11 Mar,2024
Dear Maria Grazia,Thank you so much for the kind words about your recent visit with us. We are so glad you enjoyed your stay and hope you come back and see us again soon!

8/10 Good

Nora

Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 25 Mar,2024
Dear Nora,We are so glad you enjoyed your stay with us. We try our best to provide the best stay we can and hope you come back and see us again soon!

2/10 Terrible

Deb

Disliked: Staff & service, property conditions & facilities
Booked on line. Arrived to find we got put in a handicap room. Never requested and even at check-in no one said this was a handicap room. Shower floor dirty. Almost fell because water leaked over the handicapped shower lip.Had to use all the towels to wipe up the water. The temperature of the water was hard to regulate. There was no hair dryer. Had to request more towels. Told this booking was because we booked through Expedia and we could leave if we wanted at our expense. Andrea Nester, General Mansger.
Stayed 1 night in Mar 2024
Response from Mitchel Blankenship on 4 Mar,2024
Dear Deb,Thank you for sharing your feedback on your recent stay with us. I am sorry to hear that you were disappointed in the accommodations that you received. We take this information very seriously and will share the details with our team. I apologize that you didn’t feel at home here but I hope that you’ll give us an opportunity to make it right and reach out to us if your travels bring you back to the Beckley area.

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit tough getting seating for breakfast in the morning, but we checked in smoothly for as late as it was at night and the room was very comfortable and clean.
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 4 Mar,2024
Dear Frank,Thank you for the kind words. We are glad you enjoyed your stay with us. Come back and see us the next time you are in Beckley!

8/10 Good

Edward

Travelled with pets
Liked: Staff & service, property conditions & facilities
Limited green space in this area. No dog walk for a dog friendly hotel. Additional fee for dog was not noted at the time the reservation was made.
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 1 Mar,2024
Dear Edward,Thank you for sharing your feedback on your recent stay with us. I am sorry to hear that you were disappointed in the accommodations that you received. We take this information very seriously and will share the details with our team. I apologize that you didn’t feel at home here but I hope that you’ll give us an opportunity to make it right and reach out to us if your travels bring you back to the Beckley area.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place off the highway where I was able to relax before a day of driving
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 29 Feb,2024
Dear Christopher,Thank you for the very kind words about your recent visit with us. We are so glad you enjoyed your stay and hope you come back and see us again real soon!

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 28 Feb,2024
Dear Wayne,We are so happy to see you enjoyed your visit with us. Come back and see us again soon!

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to right off the highway. Very nice breakfast included. Clean and quiet! Definitely recommend.
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 22 Feb,2024
Dear Tara,Thank you so much for the kind words. We are so happy to see you enjoyed your visit with us and hope you come back and see us again real soon!

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 22 Feb,2024
Dear Susan,Thank you for the kind words about your recent stay with us. We are so glad you enjoyed your visit and hope you come back and see us again soon!

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, great location
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 19 Feb,2024
Dear Rebecca,Thank you so much for the kind words. We are so happy you enjoyed your stay with us and hope you come back and see us again soon!

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 19 Feb,2024
Dear Jeffry,We are so glad you enjoyed your visit with us and hope you come back soon!

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with my stay!
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 12 Feb,2024
Dear Cassie,We are so glad to hear you enjoyed your visit with us. Come back and see is again real soon!

10/10 Excellent

Noreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice room, friendly staff
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 12 Feb,2024
Dear Noreen,Thank you for the very kind words about your recent visit with us. We are so glad you had a good visit with us and hope you come back and see us again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Beckley
Rooms good. Slightly worn but comfy bed. Room door had big gap between door and frame so allowed hallway light and noise. But overall quiet night after everyone got settled in. Breakfast area small and poorly laid out. Too crowded and not enough seating. Never found silverware as guests were 2-3 deep trying to access food. I gave up and left. Had OJ..
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 12 Feb,2024
Dear Anonymous,Thank you for sharing your feedback on your recent stay with us. I am sorry to hear that you were disappointed in the accommodations that you received. We take this information very seriously and will share the details with our team. I apologize that you didn’t feel at home here but I hope that you’ll give us an opportunity to make it right and reach out to us if your travels bring you back to the Beckley area.

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
There was a huge part of the bathroom ceiling that had paint peeling. They need to keep the maintenance up on this. We won’t return here due to that reason.
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 7 Feb,2024
Dear Wendy,Thank you for sharing your feedback on your recent stay with us. I am sorry to hear that you were disappointed in the accommodations that you received. We take this information very seriously and will share the details with our team. I apologize that you didn’t feel at home here, but I hope that you’ll give us an opportunity to make it right and reach out to us if your travels bring you back to the Beckley area.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 7 Feb,2024
Dear Christina,We are so happy to see you enjoyed your stay with us and hope you come back and see us again real soon!

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Mitchel Blankenship on 2 Feb,2024
Dear Barry,We are so glad to hear you enjoyed your visit with us. We hope you come back and visit us again real soon and take in the New River National Park!

8/10 Good

Bryan

Liked: Staff & service, property conditions & facilities
Little dirty in the bathroom. Otherwise fine.
Stayed 1 night in Jan 2024
Response from Mitchel Blankenship on 30 Jan,2024
Dear Bryan,Thank you for sharing your feedback on your recent stay with us. I am sorry to hear that you were disappointed in the accommodations that you received. We take this information very seriously and will share the details with our team. I apologize that you didn’t feel at home here but I hope that you’ll give us an opportunity to make it right and reach out to us if your travels bring you back to the Beckley area.

10/10 Excellent

Lola

Lovely spot
Stayed 1 night in Jan 2024
Response from Mitchel Blankenship on 29 Jan,2024
Dear Lola,Thank you so much for the kind words. We are so happy you enjoyed your stay with us and hope you come back soon!

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mitchel Blankenship on 25 Jan,2024
Dear Gerald,We are so happy to see you enjoyed your visit with us. We hope you come back and see us the next time you are in Beckley!

10/10 Excellent

Irene

Stayed 1 night in Jan 2024
Response from Mitchel Blankenship on 22 Jan,2024
Dear Irene,We are so happy to see you enjoyed your stay with us. We are glad you had a good time and hope you come back and see us again soon!

10/10 Excellent

DONNA, RALEIGH

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Everything is very good
Stayed 1 night in Jan 2024
Response from Mitchel Blankenship on 19 Jan,2024
Dear DONNA,Thank you for the kind words about your recent stay with us. We are glad you had a great time and hope you come back to see us again soon!

10/10 Excellent

CARLA

Stayed 1 night in Jan 2024
Response from Mitchel Blankenship on 18 Jan,2024
Dear CARLA,We are so glad to see you enjoyed your visit with us. Come back and see us the next time you are in Beckley!