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Reviews of The White Hart

4 out of 5
The White Hart
125 Dunstable Street, Bedford, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 62 reviews" "
Rating 8 - Good. 16 out of 62 reviews" "
Rating 6 - Okay. 6 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 0 out of 62 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

CJ

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Angela - The White Hart on 30 Jan,2024
Hello, Thank you for taking the time to leave us a review! We hope you enjoyed your stay but if there anything at all that you would like to speak to us so we are able to help make your stay a 10 out of 10 next time, please do let us know.

8/10 Good

Vera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old building, uneven floors gave it character. Very steep steps up to the accommodation level though. No parking, though I thought there was (I guess I misread the information about this place), nearest parking was just round the corner and cost £8 overnight, i.e. 24 hours. This was recommended by the staff when we arrived, not knowing where to park. Next day I asked at nearby Waitrose about free parking and they helpfully pointed out several on-street free parking marked bays which were only about 5 mins walk to the hotel, which we were able to use for the remainder of our stay. I would suggest the staff might have mentioned this possibility and given us the option.
Stayed 3 nights in Oct 2023
Response from Kind Regards, Amy - The White Hart on 17 Oct,2023
Hi Vera, Thank you for taking the time to provide us with your feedback. We hope you enjoyed your stay with us!We will sure to be clearer with guests regarding parking going forward. Thank you for bringing this to our attention.

4/10 Poor

Ian

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Imani on 30 Aug,2023
Hi Ian,Thank you for taking the time and trouble to offer some feedback.It's a shame we didn't hit the 5/5, please let us know how we could improve.Kind regards,Imani - The White Hart

8/10 Good

Stuart

Stayed 2 nights in Aug 2023
Response from Imani on 13 Sept,2023
Hi Stuart,Thank you for giving us a 4/5 stars.What could we do to improve and get a 5 stars?Kind regards, Imani

10/10 Excellent

Alex

Stayed 1 night in Jun 2023
Response from Rory on 18 Jul,2023
Hi Alex,Thank you kindly for your review! We're happy to see we reached your expectations and we hope to do so again in a future visit!Kind Regards,The White Hart Reservations Team

6/10 Okay

mark

Stayed 1 night in May 2023
Response from The White Hart on 30 Jun,2023
Hi Mark, Thanks for taking he time to leave a review. It would be great to understand why we didn't quite hit the mark for you on your recent visit so that we can look into your stay and improve the experience for you.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I planned a stay for my girlfriends birthday and it wasn't what I paid for. First off the service was absolutely excellent.. we had dinner there and the service was top notch. But the room wasn't what was advertised on the website, the room didn't look anything like what I thought I was paying for. It's more of an inn than a hotel as when we got to our room we could hear the loud noise from downstairs at the bar. It was so bad we had to checkout at 10pm and find another hotel. Apart from the great service and staff I was very disappointed with the room.
Stayed 1 night in Mar 2023
Response from Rory on 22 Apr,2023
Dear guest,Thank you for sharing your experience with us. We're happy to hear you enjoyed the service and meals but disappointed to hear about your hotel stay. We would appreciate if you could get in contact with us directly so we can speak to this matter directly with you and find a resolution.Kind Regards,The White Hart

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay would highly recommend
Stayed 1 night in Dec 2022
Response from Rory on 15 Jan,2023
Thank you kindly for your glowing review!We hope to see you again very soon!

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and quality
Lively piv with good bar and excellent food
Stayed 1 night in Nov 2022
Response from Rory on 2 Jan,2023
Thank you kindly for your review. We're happy to hear you enjoyed your experience here with us!We hope you return in the near future.

10/10 Excellent

Rupert

A really nice room, spent two days working nearby, it was an excellent hotel.
Stayed 2 nights in Oct 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great historic pub
Lovely ancient pub in centre of town. Very close to Millbrook. Great service from manager.
Stayed 1 night in Sep 2022

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Angela

Stayed 2 nights in Jul 2022

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In this period of hospitality staff shortages The White Hart seems to bucked the trend and recruited superb staff. We were very impressed with all the staff we came into contact with at the property and in particular the girls at reception. Very efficient and helpful check in. We were attending a function close by which was not easy to find from the postcode. They sourced directions, booked a cab, then chased the cab when it was a few minutes late and appeared with an umbrella whilst we were waiting and it began to rain. She really was very impressive. The restaurant and bar staff also very friendly and efficient. Great breakfast with lots of food options to cater for all tastes. Would recommend for anyone attending a wedding or function near by. Very nice bathrooms, iron and even hair straighteners in the room.
Stayed 1 night in Jun 2022
Response from D on 29 Jun,2022
Thank you very much for your lovely feedback! Likewise it was a pleasure to have you as a guest. We look forward welcoming you again. Best Regards, Davide The White Hart

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from The White Hart Team on 15 Jan,2022
Thank you for your great rating! We hope to welcome you back soon. Kind regards, The White Hart Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Really nice clean hotel. Staff were very friendly and attentive. The pub below does really great food in the evenings and for breakfast.
Stayed 1 night in Oct 2021
Response from The White Hart Team on 5 Dec,2021
Thank you for your lovely review! We're so pleased to hear you enjoyed your stay especially the food and service We hope to welcome you back soon. Thank you.

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in Oct 2021

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, room comfort
Some room maintenance issues let things down
This is more of a pub with rooms than a hotel. It's been refurbished well and is certainly an historic building, but there were some maintenance issues (leak from shower that couldn't be rectified, AC unit clicking noise) that possibly should have been addressed before check-in and the staff helpfully allowed me to move rooms. No particularly obvious Covid preparedness beyond the use of disposable paper menus and the poached egg was a catering one rather than from a real egg. It was probably an off-day, that happens. But I'd take a little persuading to return I am afraid, certainly at the price charged (although everywhere is expensive this summer!)
Stayed 1 night in Aug 2021
Response from Rhiannon - The White Hart Team on 3 Oct,2021
Hi Richard, Thanks for taking the time to leave your insighful feedback about your stay with us at The White Hart. We're disappointed to hear of your feelings towards our food offering. All our meals are cooked by talented chefs from fresh ingredients, and are by no means bought in. We understand that great food has to be cooked to perfection, and ocassionally tastes and preferences differ - we're sorry to hear that you felt we didn't hit the nail on the head for you. We look hard for suppliers that match our company values, and pride ourselves on partnering with sustainable and highly reccomendable suppliers. It does mean that we pay a little extra than our competitiors, but many of our guests appreciate the delicious dishes that come as a result of that. We will take into consideration your notes about maintainance in the rooms, and are sorry that this wasn't mentioned to you before access to the room. I am, however, glad to hear that our team were able to assist you into moving to a more suitable room for your stay. We do hope that your recent experience doesn't deter you from visiting us again in the near future, where we hope to restore your faith in us at The White Hart.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from The White Hart on 21 Sept,2021
Thank you for your great rating! We're pleased you enjoyed your stay and hope to welcome you back soon. Thank you.

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from The White Hart on 21 Sept,2021
Thank you for your great rating! We're pleased you enjoyed your stay and hope to welcome you back soon. Thank you.

8/10 Good

Elysha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was situated in a lovely area, great breakfast options! Bathrooms were lovely too! Wpuld definitely stay again.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay at the white hart , very welcoming upon arrival , rooms very clean and tidy, food exceptional , staff spot on. No faults at all
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room spacious with great bathroom Execellent cooked full english
Stayed 1 night in Oct 2020
Response from Rhiannon - The White Hart Team on 1 Nov,2020
Thanks for the great review Anon!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always welcoming and friendly, excellent food and atmosphere
Stayed 1 night in Oct 2020
Response from Rhiannon - The White Hart Team on 24 Oct,2020
Thanks for the great review John

10/10 Excellent

Miles

Stayed 1 night in Sep 2020
Response from Izzy on 11 Oct,2020
Thanks for the review Miles!

6/10 Okay

Dolly, Essex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Accommodation and property very good room had a very comfy bed and great power rain fall shower didn’t want to come out ido l love a coffee but was disappointed with the coffee machine in the room only 3 capsules and not a good size coffee. Dinner and food was ok just disappointed in the services having table given away to someone else , weather it is due to current times or being under staffed there was lack of communication and attentiveness. They seemed more concerned with the walk ins rather than the quests that are staying . If I was looking to stay in Bedford I would try again.
Stayed 1 night in Sep 2020
Response from The White Hart on 27 Sept,2020
Thanks for the feedback Dolly.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Rhiannon on 25 Sept,2020
Thank for the great review Richard

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The White Hart Ampthill
Great place to stay and very historical building. Food was good and overall I would recommend The White Hart to anyone.
Stayed 2 nights in Jan 2020
Response from White Hart on 15 Jan,2020
Thank you for the great review! We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the white hart. Food was tasty, bed was comfy - fab all round. Could have been a bit more info on the best parking spots but we found a good spot.
Stayed 1 night in Dec 2019
Response from Caroline on 9 Dec,2019
Thank you

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Really enjoyed our stay. Room was large bed comfy excellent shower, even had a coffee machine. Couldn't fault anything . Breakfast good we ate in the restaurant and that was very good as well.
Stayed 1 night in Jul 2019
Response from reservations on 4 Aug,2019
thank you

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Beautiful room, en-suite was fabulous with gorgeous British toiletries. Restaurant was well worth the visit and the food was great.
Stayed 1 night in Jul 2019
Response from reservations on 4 Aug,2019
Thank you

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from White Hart Reservations Team on 13 Jul,2019
Thanks for your feedback!

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable room, well appointed.
Stayed 1 night in Jul 2019
Response from White Hart Reservations Team on 11 Jul,2019
Thanks for your feedback!

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , rooms very nice and breakfast was really good ,
Stayed 1 night in Apr 2019
Response from reservations on 1 May,2019
Thank you. We are glad you enjoyed your stay.

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019
Response from Reservations on 3 May,2019
Why only 2 stars?

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in good condition and clean. The bedroom I was in was large and comfortable and had a large shower. Good atmosphere in the dining area and good food.
Stayed 1 night in Mar 2019
Response from reservations on 15 Mar,2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service ,clean room ,good food and a comfortable bed .
Stayed 1 night in Mar 2019
Response from reservations on 28 Apr,2019
Thank you, we're glad you enjoyed your stay

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem!
This hotel is an absolute gem. I usually go for chain hotels so I know what I’m getting and tend to avoid pub hotels but as it was next to my customers offices and convenient I took a punt and it really paid off. The hotel is clean with really nice and trendy decor and all the features within the room that you’d get in a chain. The bar/ restaurant is a nice food lead pub so not a loud boozy bar and the food and drink selections are great. I’ve now stayed here 3x and wouldn’t even look at anywhere else in this area!
Stayed 1 night in Jan 2019
Response from Caroline on 6 Feb,2019
Thank you for your very kind words, we are delighted you have enjoyed your stays with us and look forward to welcoming you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms, very well equipped. Surprisingly quiet considering it is over a bar. Nice staff and great location.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived mid evening (had made contact earlier in the day to advise our expected time...we were very tired... to be given an unmade room... the wrong room.. Redirected but took time... now very exhausted and ready to sleep. However the noise of the pub and clientele audible until past 1pm .... largely due to old windows.. the bathroom window unable to be closed! Would be reluctant to return as I had expected better sound proofing.
Stayed 1 night in Nov 2018

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buzzing
Friendly, vibrant bar and restaurant.
Stayed 1 night in Oct 2018
Response from Rservations on 25 Oct,2018
Thank you

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We received a very warm welcome and we were promptly taken up to our room. Staff was very nice and helpful. Friday night was a busy night for the pub and popular with the younger kids it appeared. Music was a bit loud but thankfully we were so tired it didn’t bother us too much. Room was very nice with fantastic bathroom complete with claw foot tub.
Stayed 1 night in Sep 2018
Response from White Hart on 27 Sept,2018
Thank you for your review. We are glad to hear you enjoyed your stay.

8/10 Good

Dean

Liked: Staff & service
Stayed 1 night in Sep 2018
Response from White hart on 27 Sept,2018
Thank you very much for your feedback. Hopefully we can welcome you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Florita, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting Inn
We booked at the White Hart Inn because we were attending a wedding the next day, we were very comfortable and we were impressed with the staff who delivered very good service and were very friendly
Stayed 2 nights in May 2018
Response from Reservations on 6 Jun,2018
Thank you

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel just Expensive to drink there
It was not to bad apart lamp by bed did not work and would nice told how coffee machine work and that tea as well as kettle
Response from res on 6 Jun,2018
Thank you for your feedback, we will be sure to review our check in procedure.

8/10 Good

simon, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central
Good local hotel centrally located. The rooms well appointed and surprisingly quiet.
Stayed 1 night in Apr 2018
Response from Reservations on 11 Apr,2018
Thank you