Is Citytel Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citytel Inn?

Self-parking is free at this property.

What time is check-in at Citytel Inn?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

Where is Citytel Inn located?

Located in Downtown Beijing, this hotel is within a 10-minute walk of Oriental Plaza and Wangfujing Street. Forbidden City is 0.6 mi (0.9 km) away. Jinyu Hutong Station is 7 minutes by foot and Wangfujing Station is 9 minutes.

Citytel Inn Reviews, Deals & Photos 2025

2/10 Terrible

Verified traveller

22 Jan, 2020

Liked: Cleanliness, amenities

Disliked: Staff & service, property conditions & facilities

Did not get the room I reserved. The room has no windows. When I mentioned this to the front desk, the staff just said all singles have no windows and then rudely stated that I can complain to the government as I wish.

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

22 Jan, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service and Clean Room

Excellent Service and Clean Room. 10/10 Highly recommended

Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

21 Jan, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

8/10 Good

JISUN

20 Jan, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

가격을 생각하면 좋은 숙소.

서비스 좋았어요.(짐보관 서비스도 있어요.) 환풍기를 돌리면 담배냄새가 조금 나서 아쉬웠어요. 하지만 이 가격에 베이징 중심부에 이만한 곳도 없는 것 같아요.

Stayed 1 night in Jan 2020

10/10 Excellent

suumo, Tokyo

16 Jan, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

1月中旬に三泊しました。フロントの人は英語が通じて、こちらの片言英語も理解してくれました。食堂の方も含めて、にこやかで心地よい対応です。部屋も、豪華ではないですがモダンで清潔です。毎日ミネラルウォーターのサービスもありました。シャワーのお湯も熱いお湯がたっぷり出ます。温度調整はやや難しかったです。シャワーヘッドも取り外せるタイプです。トイレはウォシュレット無しです。立地については、地下鉄1号線の王府井駅から徒歩５分程度、王府井大街や天安門広場にも徒歩で行けます。更には24時間営業のコンビニ(ファミマ)も歩いて三分程度であり、とても便利です。朝食はビュッフェで、中華料理が楽しめます。毎日メニューはあまり変わらないですが、味は美味しいです。特に肉まんと、女性が面前で焼いてくれるチヂミみたいなやつがおすすめです。総じて、とてもおすすめできるホテルです。高級ではないですが、日本人の感覚からしても十分なサービスです。値段も安く、一泊5000円程度だと思います。また北京に行くことがあれば利用したいです。

Stayed 3 nights in Jan 2020

10/10 Excellent

Ulf

6 Jan, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

This is a great hotel close to forbidden city and subway. Always stay here

Stayed 2 nights in Jan 2020

10/10 Excellent

THAM

5 Jan, 2020

Liked: Staff & service, amenities, property conditions & facilities

Nice place, good location & good service...

Stayed 1 night in Dec 2019

10/10 Excellent

DAIKI

4 Jan, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

王府井駅から徒歩15分ほど。天安門にも徒歩圏内で観光には便利。外観のわりに部屋は綺麗だった。バスルームは

Stayed 1 night in Dec 2019

8/10 Good

Jamie, Dongguan

1 Jan, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved everything about the hotel. It was clean and in an excellent location. The only thing that we didn’t like was the instability of the water temperature. When I took a shower, the water would go from cold to really hot without me moving the knob. Other than that, everything was fantastic!

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

31 Dec, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Googleマップで検索すると違った場所が表示されて王府井駅からホテルにたどり着くことができません！

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

30 Dec, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice experience here. Merry Christmas too all the staff... Thanks for your wishes and thanks for your party and also your Christmas gift.

Stayed 5 nights in Dec 2019

10/10 Excellent

CHIA CHIA

30 Dec, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常乾淨的環境、友善的服務

櫃台人員以及幫忙寄物的大哥服務態度非常好，很客氣也很有耐心，我們第一天很早就抵達酒店，服務人員很耐心的讓我們寄存行李、回答所有問題。餐廳人員也非常和善，幫我們加熱早餐，非常客氣。客房服務人員也很有禮貌，服務周到，很快速地幫我們送上廁所衛生紙。隔音不太好，附近的房間客人每天在凌晨在走廊上大聲嚷嚷，非常沒有禮貌，不顧慮別人是否還在休息。

Stayed 4 nights in Dec 2019

8/10 Good

Christopher

27 Dec, 2019

Liked: Cleanliness, staff & service

Basic, functional and clean...however THE BEST LOCATION

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

24 Dec, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

住了四晚，有三晚都聽到屋子外面的喉管有水流動的聲音，十分滋擾，第三天晚上回來的時候，跟職員說了這事，才發現原來他們已經知道還找了人維修，但一旦去到夜晚的時候情況也沒改變，住了四晚忍了三天，感覺很差！

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

24 Dec, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great hotel!

It was really reasonable to stay here. Though I could hear some noise from my room, the price and their service were quite good!! The staff at the front desk could speak English. Have fun!!

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

20 Dec, 2019

Stayed 3 nights in Dec 2019

10/10 Excellent

Wilson

15 Dec, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in and out was good. Allowed early check in due to my early flight arrival. Location was good within 10mon walk to Tiananmen and Forbidden City and 7mins walk to Wangfujin shopping street and abundant food court and restaurants in shopping complex. Staff was attentive to issue raised and rectified within the same day. Staff allowed check out at 1pm and another security staff named Nu Fong Jian (if I got his name correctly) was particularly helpful assisting to call local metered taxi (save cost versus Grab like service known as Di Di), guiding taxi to outside lobby and helping with luggage. Highly recommended.

Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

13 Dec, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and excellent location

Comfortable room, but really excellent location for a Beijing visitor considering the price -- between Tienanmen/Forbidden City and Wangfujing shopping district. I had a slightly hard time finding the hotel, as I somehow at first approached from the backside. Once in the right place, no real language problems with the staff I interacted with. They put effort into the breakfast buffet which has Chinese and Western food. Suggestion to the hotel: Provide a basic, paper English/Chinese map of the area including major landmarks and subway stations. I didn't see such a map, nor was one offered. The ban on google (maps), etc., means Westerners' usual ways of orienting ourselves are useless in China. If you are an obvious foreigner, beware of scammers at nearby Wangfujing Street who will approach you and become instant friends. They will invite you to eat/drink (with you end up paying a big bill), to look at "their" artwork, to get a Chinese traditional medicine consultation, or some new scams of the future, with the aim of scamming you out of money. These scams (e.g. the notorious teahouse scam) seem to be a big business along Wangfujing pedestrian Street, as in certain other tourist spots in China.

Stayed 2 nights in Dec 2019

8/10 Good

Changle

9 Dec, 2019

Liked: Cleanliness, property conditions & facilities

Reception needs more training and smile to assist customer. Bed is too hard and shower water temperature is not stable. Sometimes cold sometimes hot...

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

8 Dec, 2019

Disliked: Amenities

Atención mala poco cortés parece más un hostal que un hotel

Stayed 3 nights in Dec 2019

8/10 Good

ChinaFirstTimer, Vancouver, Canada

27 Nov, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is excellent because it is very close to Wangfujing street. The breakfast buffet opening time is a bit late at 7 am, since most day tours will pick up around 7 am. At that early, food places around the area still closed unless you don’t mind getting breakfast from Family Mart.

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

25 Nov, 2019

Stayed 2 nights in Nov 2019

8/10 Good

Ralph

23 Nov, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room but unexplained rule?

Facility was in great shape very clean and modern and non smoking. Issue is I came to meet a tour guide friend who I have known for over 5 years. She lives more than an hour from Beijing and commutes daily. Due to some rule to even visit during the daytime paperwork needed to be filled out and they had to leave at 11:00 p.m. I would like an explanation. If I sign up for 2 adult guests why can’t 2 adult guests stay in the same room. Again please advise.

Stayed 1 night in Nov 2019

10/10 Excellent

fumi, 日本

22 Nov, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

牛さんのサービスが良かった

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

17 Nov, 2019

Disliked: Amenities

Stayed 3 nights in Nov 2019

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