Front of property – evening/night

Reviews of Hill Lily Hotel

3.5 out of 5
Hill Lily Hotel
No.26 Yunjing xi li, Tongzhou District, Tongzhou

Reviews

4.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 2 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

5.6/10

Cleanliness

3.0/10

Staff & service

6.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

6/10 Okay

CT

Travelled with partner
Property was okay but was overcharged for the hotel shuttle at 300 rmb each way. I went to shanghai and was charged only 200 rmb similar distance. Staff were friendly
Stayed 1 night in Nov 2018
Response from Doris on 27 Nov,2018
Hi, Thank you so much for your comments. I feel so sorry about the airport pick up. But the fees are prescribed by our company and we already told you in advance. Best wishes for you and welcome to Hill Lily Hotel again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far from tourist attractions had to 1hr taxi. They did not change linens and nor mop floor.
Stayed 4 nights in Sep 2018
Response from Doris on 2 Oct,2018
Thank you for choosing HILL LILY HOTEL. I feel so sorry about that, but we must change linens when guests check out. Our hotel is not in travel district. So a little far from attractions. When you book our hotel, you can see this on map. Wish you come here again and best wishes for you.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 11 nights in Aug 2018
Response from Doris Wang on 26 Aug,2018
I am so sorry for the problem. Could you tell me what the problem is and we will improve it as soon as possible.

6/10 Okay

jianfei

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
这酒店早餐太烂,基本上不用想去吃,既然有早餐就应该要做好,不做好还不如不包。只能开普票,不能开专票,一看就觉得酒店没什么实力
Response from Doris on 2 Jun,2018
亲爱的顾客您好,感谢您选择佰禾精品商务酒店!您的意见我会及时反馈的,感谢您的点评~我们的职责就是让您住的舒心,事事贴心!全体员工会继续努力做得更好!祝您生活愉快,万事如意~