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Reviews of Hualuxe Beijing Xinan, an IHG Hotel

4 out of 5
Hualuxe Beijing Xinan, an IHG Hotel
A18 Taiping Road, Haidian District, Beijing

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

8.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Alan

Liked: Cleanliness
Disliked: Room comfort
No A/C. Seasonal decision. Hot and stuffy rooms.
The hotel looked the part as a luxury hotel. The worst part was that they seasonally do not turn on the air conditioning functionality for the entire building, which made our room stuffy, hot, and extremely sweaty. Very tough to sleep or spend time in the room.
Stayed 1 night in Dec 2023
Response from Lexi on 10 Jan,2024
Dear Guest,Thank you so much for choosing HUALUXE Beijing Xinan Hotel.We apologize for not providing you with a satisfactory stay. We are pleasure to open the window for you if needed. However, We sincerely look forward to seeing you again, Mr. Gavin Dai, Front Office Manager of HUALUXE Beijing Xinan Hotel.