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Reviews of Grand Hotel Beirut

4 out of 5
Grand Hotel Beirut
Hamra Street, Beirut

Reviews

4.2
Rating 10 - Excellent. 15 out of 145 reviews" "
Rating 8 - Good. 15 out of 145 reviews" "
Rating 6 - Okay. 15 out of 145 reviews" "
Rating 4 - Poor. 19 out of 145 reviews" "
Rating 2 - Terrible. 81 out of 145 reviews" "

4.0/10

Cleanliness

5.4/10

Staff & service

3.2/10

Amenities

4.0/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

4/10 Poor

Tracy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ceiling in the shower all messed up. Hole in the ceiling.
Stayed 9 nights in Sep 2023

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If there is something less than one star I would select it, the worst experience ever , extremely dirty , no water , no electricity, no food ,no phone, no Wi-Fi , the bathroom is the worst, I’ve never been in a place this bad before , this place should be closed immediately, I don’t know how Expedia accepts it to be on there website.
Stayed 6 nights in Sep 2023

2/10 Terrible

Mohamed

Business traveller
Disliked: Amenities
The room was full of insects and mold smell
Stayed 4 nights in Sep 2023

2/10 Terrible

RAFID

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Ziad

Disliked: Cleanliness, staff & service, property conditions & facilities
One star
Stayed 5 nights in Jun 2023

2/10 Terrible

Sereen

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like anything on this hotel when they gave us the card keys at first it wasn’t working so they had to open the door every time we went in and once I knew that I kinda didn’t feel safe when I got into the room the bathroom is dirty the sheet was gross and we ask to change it again and the new sheet for dirty the window was broken so it couldn’t be close and the sofa was dirty and the entire place was dirty if you see. This review it a sign to not book this place even though it cheap we lost about 70 dollar once we enter the roon we started search for another place to stay DONT STAY AT THIS PLACE
Stayed 1 night in Jun 2023

2/10 Terrible

rwsyriarasdi

Stayed 2 nights in Jun 2023

6/10 Okay

Fahd

Stayed 1 night in Jun 2023

4/10 Poor

Maher

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Mohamed H

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Majeda

Disliked: Cleanliness, property conditions & facilities
The hotel very dirty no bill man to help you with the luggages the bathroom very dirty and old, and no phone inside the room.
Stayed 7 nights in Mar 2023

2/10 Terrible

tyrone

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing all is bad and they lie not good
Stayed 3 nights in Mar 2023

2/10 Terrible

Ammar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All photos is lies , fake hotel, rooms had mods , wet , very dirty
Stayed 1 night in Feb 2023

2/10 Terrible

Ammar

Stayed 1 night in Feb 2023

2/10 Terrible

Bassim

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Pad hotel
Stayed 3 nights in Feb 2023

2/10 Terrible

Sam

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super bad and its very dirty i didn't stay the night there its not for family its only for hoke up for couples hours only the bed is very dirty

2/10 Terrible

Oussama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Haissam, Beirut

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the Hotel cancel my reservation when arrive and i book non refundable and told me the problem from expedia
Stayed 1 night in Sep 2022

2/10 Terrible

Najah

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Scam hotel
Stayed 5 nights in Sep 2022

2/10 Terrible

Bethany, Flint

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was unorganized and unprofessional
Stayed 1 night in Sep 2022

2/10 Terrible

Mahmoud

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty hotel dirty rooms and sheets and bathrooms worst hotel ever
Stayed 1 night in Sep 2022

2/10 Terrible

Mohammed, Doha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've already submitted a big complain about this hotel. No staff working except one guy in reception .. no electricity.. no internet.. not even a towel in tiolet. Sooooo dirty.. I checked in and found the garbage basket in the bathroom filled with tissues. The reception refuse even to provide a towel for us. I'm wondering how this hotel is listed as 4 stars hotel, but actually it should be listed as 0 stars hotel! It should be removed from list of properties in expedia website. They refuse to do any refund, and I booked another reservation just to leave this miserable place.
Stayed 3 nights in Sep 2022

2/10 Terrible

Rami

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
War so schlecht , Stromausfall, Schmutzig. Nie wieder
Stayed 1 night in Sep 2022

2/10 Terrible

Toufic

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, many crockroaches on the floor, garbage was not removed from the room before our check-in, High moisture with very bad smell, no electricity before 7:00pm, No TV, No Fridge, The prison was cleaner.
Stayed 1 night in Aug 2022

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very old and outdated. Shame because there in a nice area
Stayed 1 night in Aug 2022

2/10 Terrible

fadi

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad
Stayed 6 nights in Aug 2022

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Internet smell very bad furniture very old
Stayed 5 nights in Aug 2022

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean
The room stank and seemed very unclean, we had to get out of there asap
Stayed 1 night in Dec 2021

10/10 Excellent

Cevat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2021

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Waaaay beyond its time
I had stayed at this very inexpensive hotel on one prior occasion and despite its shortcomings decided to give it another try. No more. Beyond not providing basics like towels and toilet paper, the toilet in my room wouldn't even flush. I love saving money and doing without the frills, but this place should shut its doors.
Stayed 1 night in Nov 2021

6/10 Okay

HANIN

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2021

10/10 Excellent

Naser

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Oct 2021

8/10 Good

Naser

Liked: Staff & service
Stayed 3 nights in Oct 2021

2/10 Terrible

Ahmad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good hotel 20 years ago…. It is been abandoned rooms are terrible
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Super bad overall
Stayed 4 nights in Aug 2021

6/10 Okay

Rachel, Csnada

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toilet did not work. Wifi only worked if I sat in the hall.. not in the room. Staff great!!
Stayed 1 night in Mar 2020

2/10 Terrible

Hani, Beirut

At the check in it was bad to know that the real price isn't the same in the app !!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing unique about this property.. service is so bad
Stayed 7 nights in Nov 2019

6/10 Okay

Ali

Liked: Room comfort
Disliked: Property conditions & facilities
Not bad
Didn't have a full equipements & conditions in room !
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Ghassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like everything in this hotel,It’s not a clean this hotel plus staff is not nice
Stayed 3 nights in Oct 2019

4/10 Poor

muhsen

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So bad hotel.. Dirty bathrooms, bad smell everywhere , no early check in & non-profissional stuff except the night guy. Not recommended ever
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Simply everything were disappointed and I don't think that I will try it again
Stayed 2 nights in Jul 2019

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and price
This hotel is in the middle 100m down to the sea 100 m up to hamra St
Stayed 2 nights in Jul 2019

10/10 Excellent

CENK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019