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Reviews of Cordia Serviced Apartments

4 out of 5
Cordia Serviced Apartments
Lisburn Road,355-367, Belfast, Northern Ireland

Reviews

8.8

Excellent

Rating 10 - Excellent. 72 out of 133 reviews" "
Rating 8 - Good. 46 out of 133 reviews" "
Rating 6 - Okay. 7 out of 133 reviews" "
Rating 4 - Poor. 6 out of 133 reviews" "
Rating 2 - Terrible. 2 out of 133 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff Clean place Good area
Stayed 2 nights in Apr 2024

10/10 Excellent

Kerrie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff on check in and apartment lovely and tidy
Stayed 1 night in Nov 2023
Response from Chantel Cruse on 9 Nov,2023
Hi Kerrie,Thank you for taking the time to share your positive feedback regarding your recent stay at Cordia Serviced Apartments. We are delighted to hear that you had an excellent experience and that you found our apartments to be well maintained and equipped with everything you may need! It is our priority to ensure our guests feel comfortable throughout their stay, so we are thrilled we were able to ensure this.Our team take great pride in providing a friendly and efficient service so they will be so pleased to hear your wonderful comments.At Cordia Serviced Apartments we strive to provide a welcoming and comfortable environment for our guests, and it's encouraging to learn that we have succeeded in achieving this during your stay. Once again, thank you for choosing Cordia Serviced Apartments. We look forward to welcoming you back in the future and providing you with another enjoyable experience.Many Thanks,Chantel CruseActing General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Great stay
Great stay at Cordia apartments. Staff extremely helpful. Easy access Main issue we had was the road noise, Lisburn road is busy and the traffic noise was unrelenting which we could not ignore.
Stayed 4 nights in Oct 2023
Response from Chantel on 9 Nov,2023
Hi there,Thank you very much for taking the time to leave a review about your recent stay at Cordia Serviced Apartments Belfast We are delighted to hear that you had a great experience and that you found our staff to be very friendly and extremely helpful towards your needs!Regarding your comments regarding the noise from the Lisburn Road. I do apologise about this. Due to our busy nature with all apartments on the rear side being occupied we were unable to give you a rear apartment overlooking Windsor. If you ever wish to stay again do let me know and I can assure you will have a quieter apartment.It was a pleasure having you stay with us, and we hope we will have the opportunity to welcome you back on your next visit to Belfast so that we can provide you with a much better experience.Many Thanks,Chantel CruseActing General Manager

10/10 Excellent

James Alan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2023
Response from Chantel Cruse on 9 Nov,2023
Hi James Alan,Wow! thank you for such an amazing review! We are absolutely thrilled to hear that you had a wonderful stay at our Apartments scoring us a 10/10. Your kind words and glowing feedback are truly appreciated. Thank you once again for choosing Cordia Serviced Apartments. Your kind words have brightened our day, and we look forward to welcoming you in the future. Warm Regards, Chantel Cruse Acting General Manager

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious apartment, the only concern is that the check in says until 12 midnight, but when we arrived at 20:30ish , luckily there was someone to check us in, but that day, the front staff left early and there was a note, but I could imagine if my parents wanted to check in, they could not as they didn't have phone to call the number that was provided. The key card didn't work aroudn midnight and if the garage door wasn't open, we couldn't get it. Also we could not change the temperature in the living room area. Just pay attention that if you don't have phone, you may have hard time getting checked in during late hours.
Stayed 1 night in Oct 2023
Response from Chantel on 9 Nov,2023
Hi Sara,Thank you very much for taking the time to leave a review about your recent stay at Cordia Serviced Apartments Belfast I am so sorry to hear that you encountered some issues with your key card not working when you returned late in the evening and found this to worrying during the late hours. Our reception desk does close at 9PM so I will raise your comments and investigate this further to ensure this doesn’t happen again.We aim to provide all our guests with a comfortable and failed on this occasion and for this I sincerely apologise. Having said this, I am so pleased to hear that there were some positives to your stay such as our spotlessly clean & spacious apartment. It was a pleasure having you stay with us, and we hope we will have the opportunity to welcome you back on your next visit to Belfast so that we can provide you with a much better experience.Many Thanks,Acting General Manager

8/10 Good

Jade

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Chantel on 9 Nov,2023
Hi There, Oh Wow! Thank you for taking the time to share your positive feedback regarding your recent stay at Cordia Serviced Apartments. It is our duty to ensure all our guests have a clean, comfortable home away from home therefore we are so pleased we were able to help! At Cordia Serviced Apartments we strive to provide a welcoming and comfortable environment for our guests, and it's encouraging to learn that we have succeeded in achieving this during your stay. Once again, thank you for choosing Cordia Serviced Apartments. We look forward to welcoming you back in the future and providing you with another enjoyable experience. Many Thanks, Chantel Cruse Acting General Manager

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Very good easy check in close to dining and shopping
Stayed 1 night in Oct 2023
Response from Chantel on 9 Nov,2023
Hi There, Oh Wow! Thank you for taking the time to share your positive feedback regarding your recent stay at Cordia Serviced Apartments. We are delighted to hear that you had an excellent experience and that you found our apartments to be a 5/5 Score! It is our mission to ensure all our guests have a clean, comfortable home away from home therefore we are so pleased we were able to help! At Cordia Serviced Apartments we strive to provide a welcoming and comfortable environment for our guests, and it's encouraging to learn that we have succeeded in achieving this during your stay. Once again, thank you for choosing Cordia Serviced Apartments. We look forward to welcoming you back in the future and providing you with another enjoyable experience. Many Thanks, Chantel Cruse Acting General Manager

8/10 Good

Emily

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We LOVED this apartment! It was spacious with everything we could need. Perfectly clean and nice towels, kitchen, laundry, TV. The street its on is beautiful with so many restaurant choices and a grocery store right beside. Very friendly check in. We could have used an extra couple of blankets as it was a bit cold and the living room had a draft. Our only other complaint is that the bathrooms had a slight sewage smell.
Response from Chantel on 9 Nov,2023
Hi Emily,Thank you for taking the time to share your positive feedback regarding your recent stay at Cordia Serviced Apartments. We are delighted to hear that you had an excellent experience and that you LOVED our apartments and found them to be spotlessly clean with everything you may need! Please not your comfort is our priority should you have asked a member of the team we would have been more than happy to supply you with additional duvet.It is our priority to ensure our guests feel comfortable throughout their stay, so we are thrilled we were able to ensure this by assigning you a room with a great view!At Cordia Serviced Apartments we strive to provide a welcoming and comfortable environment for our guests, and it's encouraging to learn that we have succeeded in achieving this during your stay. Once again, thank you for choosing Cordia Serviced Apartments. We look forward to welcoming you back in the future and providing you with another enjoyable experience.Many Thanks,Chantel CruseActing General Manager

10/10 Excellent

Julia

Liked: Cleanliness, room comfort
A great base for Belfast
These apartments are in a modern block close to Queens University. The apartment was large, generous sized rooms and a small balcony looking over the city towards the hills. The kitchen was well equipped and was more than adequate for cooking a meal. There is a secure basement car park complete with EV chargers which suited us particularly well.
Stayed 2 nights in Sep 2023
Response from Varnika Agarwal ( General Manager ) on 18 Sept,2023
THANK YOU FOR THE 10 STAR REVIEW.

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Varnika Agarwal ( General Manager ) on 6 Sept,2023
Thank you for the feedback.

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023
Response from Varnika Agarwal ( General Manager ) on 30 Aug,2023
Thank you for the feedback.

6/10 Okay

Emma

Stayed 1 night in Aug 2023
Response from Varnika Agarwal ( General Manager ) on 30 Aug,2023
Thank you for the rating.

10/10 Excellent

vlad, Henderson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very responsive staff. They let us park with our luggage before check-in and after checkout. That gave us extra time to explore the city. Apartments are contemporary and well maintained. Have all necessary amenities (master bedroom with separate bathrooms; full kitchen with dishwasher and washing machine; living room with balcony & view) Receptionist offered free upgrade to bigger 3 bedrooms unit, so everyone in our family had own bed. This is a perfect place to travel or live with a family! We were very happy to find that place!
Stayed 1 night in Jun 2023
Response from Varnika Agarwal ( General Manager ) on 13 Jul,2023
Thank you :)

4/10 Poor

jim

Travelled with family
Disliked: Cleanliness, room comfort
Cordia were unable to fulflill the obligation and booked me 2 rooms in a Holiday Inn. I took the option as I had 2 days notice but did not want a hotel and was not impressed with the Holiday Inn for many reasons.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Varnika Agarwal ( General Manager ) on 17 Jun,2023
Thank you for the feedback.

6/10 Okay

Linsay

Travelled with group
The reception staff were very friendly but I feel the apartment could have been cleaner as the floors and windows were dirty and the dining table had not been cleaned properly. There was no handsoap provided in the bathrooms so I had to buy some. Some of the furniture could do with being upgraded but on the plus side the kitchen was fully equipped and the bedding and towels were very clean. Location was convenient as we could walk into the city centre and plenty of shops nearby.
Response from Varnika Agarwal ( General Manager ) on 17 Jun,2023
Thank you for the feedback.

10/10 Excellent

Stewart

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023
Response from Varnika Agarwal ( General Manager ) on 3 Apr,2023
Thank you.

10/10 Excellent

Mr

Stayed 1 night in Feb 2023
Response from Varnika Agarwal ( General Manager ) on 18 Feb,2023
Thank you :)

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, room comfort
This apartment was fantastic for us as a family of four, with two pre-schoolers. The communication was very clear and prompt before arrival, giving us all the information we needed. The staff were very friendly. There was private secure free parking in the basement. The apartment was spacious, with fantastic views. It was exceptionally clean. The beds were comfortable, and the apartment was very quiet at night. There is excellent access to local amenities. The only downside was that some of the fixtures and fittings in the apartment suffering from wear and tear, and so felt a little tired. Really enjoyed our stay though.
Stayed 1 night in Dec 2022
Response from Varnika Agarwal ( General Manager ) on 12 Dec,2022
Thank you for the wonderful feedback.

6/10 Okay

Verified traveller

Travelled with group
Spacious apartment but with issues
The 2 bedroom apartment was very spacious with a good sitting area and spacious kitchen. The bathrooms could have been cleaner, especially the floors but not terrible. The main problem was we had no hot water in either shower in the morning. The water in both was ice cold, not even lukewarm. We were only staying one night so made do but shouldn't have had to. The location is good but because of this it is very noisy being situated on a busy road and the traffic didn't stop all night. Overall, for one night it was fine but probably wouldn't stay again.
Stayed 1 night in Nov 2022
Response from Varnika Agarwal ( General Manager ) on 30 Dec,2022
Thank you for the feedback.

8/10 Good

Louise

Travelled with family
Liked: Amenities
Convenient location. Very helpful personnel.
Stayed 2 nights in Oct 2022
Response from Varnika Agarwal ( General Manager ) on 16 Nov,2022
Thank you for the feedback.

10/10 Excellent

John

Stayed 1 night in Sep 2022
Response from Varnika Agarwal ( General Manager ) on 16 Nov,2022
Thank you for the feedback.

4/10 Poor

Tanith

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Quite disappointed with this apartment. Although the location is great, the apartment itself is ridiculously dusty. There was dust everywhere, even randomly on the floor. We wiped the dust away before bed and by morning, there was a thick layer of dust on our phones. The apartment size is great, lots of room, however the dust was an issue. Nobody was ever on reception. Despite leaving a number on the desk in case reception was needed, nobody picked up. The oven was absolutely filthy and the rooms were ridiculously hot. There were fans in the storage cupboard, however they had the thickest layer of dust and when we turned the fans on, the dust flew around the room at 50mph. Overall, I would rate this a 3/10. Who is paying the cleaners??
Stayed 2 nights in Aug 2022

10/10 Excellent

Salma

Stayed 3 nights in Aug 2022

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, room comfort
Great Apartment with balcony
Very clean, excellent staff but it is a bit further out from the town centre, our apartment has a balcony witch was brilliant, busses do stop just outside, tesco right next door and you can use the free phone to call taxis
Stayed 3 nights in Aug 2022
Response from Varnika Agarwal ( General Manager ) on 8 Aug,2022
Thank you for the wonderful feedback.

8/10 Good

David

Liked: Cleanliness, room comfort
Decent Serviced apartments
I think I'd file these uner ok rather than outstanding, clean and well equipped although the odd thing went wrong and quite a bit of road noise.
Stayed 3 nights in Jul 2022
Response from Varnika Agarwal ( General Manager ) on 21 Jul,2022
Thank you for the feedback.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, room comfort
great apartments
super spacious well located apartments
Stayed 1 night in Jul 2022
Response from Varnika Agarwal ( General Manager ) on 14 Jul,2022
Thank you:)

6/10 Okay

Lorna

Travelled with family
Disliked: Cleanliness
It was good value and basically clean. A few issues were the pull string for bathroom light was dirty blackish on the bottom, the entire place smells of curry because the caretakers make curry and the bathroom shower faucet would not stop dripping making it difficult to sleep.
Stayed 3 nights in Jun 2022
Response from Varnika Agarwal on 6 Jul,2022
Hi Lorna, Thank you for bringing it to our notice. we will get it fixed by our maintenance And apologies for the smell of curry. We were not aware there can be a smell on the 3rd floor. There is other apartments cooking as well.

4/10 Poor

Don Z., Metamora, Michigan USA

Belfast Self Catered Apt
Overall, apt felt dirty and dingy. The tile in bathroom attached to bedroom needed to be re-grouted (badly). There were bugs in bathroom.
Stayed 1 night in May 2022

10/10 Excellent

Martin Thomas

Liked: Cleanliness, amenities
Great value for money
Stayed 2 nights in Apr 2022
Response from Varnika Agarwal on 26 Apr,2022
Thank you for the wonderful feedback

10/10 Excellent

Tom

Stayed 5 nights in Apr 2022

8/10 Good

Ashish

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Good location with a great view however apartment floor, surfaces was dusty as I try to sweep my feet it was very dusty. Kitchen/lounge was very smelly. missing hair dry. Overall okay
Stayed 1 night in Mar 2022
Response from Varnika Agarwal on 4 Apr,2022
Dear Ashish, Thank you for leaving us the review and we have noted, and apologies for the inconvenience. Kind regards Varnika Agarwal General Manager

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021
Response from Varnika Agarwal on 11 Oct,2021
Thank you

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021
Response from Rahul Agarwal on 20 Sept,2021
THANK YOU

10/10 Excellent

Sionainn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Helen

Liked: Cleanliness, room comfort
Place ideal, well placed for us. Bit of a smell in bathroom but otherwise fine and well equipped. Used dishwasher and washing machine. Balcony nice in good weather.
Stayed 2 nights in Sep 2020
Response from Rahul Agarwal on 18 Oct,2020
Thank you for the wonderful feedback :)

8/10 Good

P J

Travelled with group
Liked: Room comfort
Stayed 1 night in Sep 2020
Response from Rahul Agarwal on 22 Sept,2020
Thank you

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, room comfort
deal
Ideal for business. Good underground parking, good internet, good desk space etc.
Stayed 4 nights in Jun 2020
Response from Rahul on 13 Jun,2020
Dear Doug, Thank you for your lovely comments. Kind Regards Rahul

6/10 Okay

Waqas

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
okay but not great by any means
Spacious rooms but the living room smelt of cigarette smoke and the floor under the beds were filthy. The leather sofa had white stains (which could have been cleaned). The windows didn’t close properly so it was very noisy
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Mar 2020
Response from Rahul on 14 Mar,2020
Thank you!

10/10 Excellent

janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Rahul on 13 Feb,2020
Thank you for taking the time to share your feedback during your recent stay.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I’m not normally one to do reviews as I think it’s better to take things as you find them. However as in the place we stayed for more than a week I feel qualified to give a view and it’s simply this - the property is spacious and in a good location however it is old, tired and in need of a complete overhaul. The couches are so old that comfort has been sat out of them, sitting on them is like sitting on the floor, they are tatty and flaking. The toilet flushes like there is a drought on permanently in the bathroom, so multiple flushes are required. The utensils all need replacing as they have clearly been there for years. I could go on but the point is the property is in a good location and could be great if they upgraded the facilities.
Stayed 7 nights in Jan 2020
Response from Rahul on 4 Feb,2020
We have investigated the toilet flush with our Maintenance Team and have got this sorted straight away. Also , our housekeeping team informed us that service was denied couple of times so they could not clean the apartment. Please accept our apologies that we did not meet your expectations on this occasion.

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belfast trip
Great apartments good location and great price for party of 4 😁 would recommend them 😁
Stayed 1 night in Jan 2020
Response from Varnika Agarwal ( General Manager ) on 21 Jan,2020
Thank you for taking the time to share your feedback during your recent stay. We strive to make every stay for our guests as comfortable and enjoyable experience from beginning to end. I am pleased that you can recommend Cordia Serviced Apartments as the place to stay

8/10 Good

Yoke Lee

Stayed 1 night in Dec 2019

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Rahul on 6 Jan,2020
Thank you .

8/10 Good

Rony A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment with all necessary items included and well located. Special thanks to Varnika and Rahul who were very attentive and ensured everything was in order. Instructions to access the parking area would be helpful and cleaning of parking area is recommended.
Stayed 3 nights in Dec 2019
Response from Rahul on 3 Jan,2020
Thank you for the amazing feedback.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Very comfortable room, great parking facility and professional, friendly & quick check-in and check-out
Stayed 2 nights in Oct 2019
Response from Varnika Agarwal ( General Manager ) on 13 Nov,2019
Thank you for your amazing feedback.

8/10 Good

Mr.J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Rahul on 9 Oct,2019
Thank you for the feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
A lovely stay. Beautiful apartments, welcoming and friendly staff. Would recommend.
Stayed 2 nights in Sep 2019
Response from Varnika Agarwal ( General Manager) on 18 Sept,2019
Thank you for such a wonderful feedback.

8/10 Good

Julia

Liked: Staff & service, property conditions & facilities, room comfort
Happy stay - Thank you
The reception was extremely kind and welcoming. Thank you! The apartment was spacious (bedrooms a little small), through it was not super clean and furniture a little older. However, we had our dog Eddie with us and this might be the reason. Dog extra pay is 20 GBP per night which we only saw after booking due to being mentioned in the small prints on the site.
Stayed 1 night in Aug 2019
Response from Varnika Agarwal ( General Manager ) on 5 Sept,2019
Thank you for taking the time to tell us about your recent experience in Cordia Serviced Apartments. Your high praise of the team,facilities here are very welcome. I am sorry to know that you did not find the apartments very clean and will pass it to our housekeeping supervisor. Yes we only have a small number of apartments designated as pet-friendly. A fee of £20 per pet, per apartment applies payable on arrival and non-refundable.These apartments are deep-cleaned on departure and housekeepers send extra time in cleaning the apartments. We hope to welcome you back in the near future.