"Lovely hotel but the management need to take more attention to the cleaning of the rooms. Chamber maids very good but they need to vacuum the room daily. Also access to the executive club should be all day and not close at 8pm on the dot"

"Amazing staff and service."

"This hotel was absolute ideal for us. We needed a twin room close to the Piccadilly Theatre. We were a couple of mins walk away! Check in took seconds. Room had no window but good air con and was in no way stuffy. It was spotless had two single very comfortable beds. It was silent which was amazing ..."

"We were checked into the wrong room and not offered the vip benefit."

"Great location"

"Really outstanding hotel, lovely modern rooms and facilities."