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"I had a disappointing stay at the Aiden by Best Western in Flagstaff. The front desk staff handled basic check-in, but overall the experience fell short. I stayed in room 216 on the second floor. While the bed sheets appeared clean, the rest of the room was not properly maintained. The floor had not been vacuumed, I found hair and even fingernail pieces on it. The tile flooring also had visible stains. Since I was traveling with a toddler, I ended up having to clean the floor myself, which is not something any guest should have to do. Overall, cleanliness needs significant improvement."

"The outdoor was very pretty, the room was very clean. But the WiFi was broken for the whole night, and didn’t even come back when I checked out. The signal there was not good, I couldn’t even watch videos. The staff only said “I’m sorry our WiFi is crushed” when I checked in and never updated any progress after that. No compensation. No update. Very disappointed about that. "

"Clean hotel, great bathroom with second sink and counter in enclosed room, real coffee mugs and glasses, super comfortable beds, well built; you barely hear any hallway noise/nothing wakes you up. Wish there were more locations throughout the US, but if there were then they would probably go to junk like everything else. "

"This hotel serves it's purpose. It is a place to sleep and is clean. Nothing fancy but cant beat the price if you are just wanting to rest your head"

"Staff was incredibly friendly, the room and property were very clean but our favorite part was the room decor! The 70/80’s decor was very tasteful and made for a great experience. This was our 5th hotel on our roadtrip and the families favorite. Thank you!"

"loved the keurig coffee in room. Would have loved a fill up water bottle fountain but used the water fountain in the mean time. "

"Nice "

"Very clean room and the staff was very friendly. "

"Beautiful and peaceful place. Our room was bigger than we thought. Very clean. "