Hotels in Bello Horizonte

"Es muy bueno y el servicio súper "

"Unfortunately - my partner slipped and fell on the stairs at the pool, it was bright out and slippery because they didn’t have towels for guests (they were being laundered when we arrived). Because there stairs were completely white, the delineation of the stairs was not easy to see. No staff (only fellow pool patrons) came to my partners aid. Only after making a complaint to staff, did they offer to send medical out to evaluate him. After the fact, I requested documentation from the hotel for the doctors notes, and at this point they have gone un answered. I simply wanted to make suggestions of ways they could make it safer for guests - but apparently they don’t seem interested in this. My partner has a bruised hand, shoulder and hip because of this incident. "

"did not try it as we left after sketchy people and we got another hotel the same night"

"Beautiful resort right on the beach in Santa Marta. Very close to the airport but a ways from the city proper. Rooms was great. Restaurant was fabulous. Getting transport from airport was a bit messy but getting to the airport was simple and easy. "

"Nice sea view room, location, facilities, and breakfast. Lunch and dinner not so good. Repetitive menu and not very fresh food. Good pizza and fresh juices. The worst part was 2 very loud corporate events on 2 of our 4 nights there till early morning. Great disrespect for the guests’ rest. (It was low season so hotel not full)"

"Great hotel, great location, good restaurants. Awesome holiday. Tip: upon check in, do ask if they foresee any oarties, concerts or loud events. There were parties 3 nights in a row, music was great but it went on past midnight. "

"So you're going to Santa Marta and want to stay in a nice hotel? Or like me, you only stay with Hiltons. Simply said, go to the Garden Inn. Its nothing like the ones in the US, way better, cleaner, way better service than the Hilton Santa Marta and the area is super safe ans walkable with amazing food and activity options near you. The Hilton Santa Marta beach is disgusting, not ptivate and out of control in every way, safety vendors absolutely gross beach too. You'll get an amazing view and a nice adult pool with a nice bar and views. Thats is all!! You want an ATM drive 30 minutes. You want to pay with dollars, nope! I've been here twice and will never come back. Zero management anywhere! Over worked agents ans often unsupervised. Nobody available to talk to if needed. I kidd you not on Sundays the entire big *ss hotel has zemo managers and young overworked supervisor too timid and not trained well for manageement requirement, the poor girl tries hard but left alone in a jungle with tools to lead. You're trying to check in? Good luck wait 30 minutes. You want to check out you're in a line for 1 hour. 2 agents in the front desk and about 7 or 8 in the back office hanging out...nonmanagement available to take action. Elevator waiting gets super annoying. Food is just decent nothing special. Management thing that good service = trying to be efficient and nothing else....I Swear I was blown away about the Garden inn quality of service attentivemanagement everywhere...wow! "

"Food can improve"

"Excellent view to the beach, the rooms are very clean and with good space, excellent staff, kind and helpful all the time and the air condining very good."