SriLanka is known for courteous staff, and we have this hotel which is just the opposite , did inform about an early check in request for me ( a colleague of mine checked in earlier day ) still was told to wait in lobby for 4-5 hrs, rooms were smelly , bathroom door was stuck , there was constant sound of drill from floor above.
Ordered room service in evening which didn’t come for half an hour on checking they forgot about the orders . On buffet breakfast table they came just to ask room number , on asking if they can serve coffee was instructed to go and fetch ourself . All these left a bad taste , will definitely avoid checking in here forever .