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Reviews of Conrad Bengaluru

5 out of 5
Conrad Bengaluru
Kensington Road, Halasuru, Bengaluru, Karnataka

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 124 reviews" "
Rating 8 - Good. 20 out of 124 reviews" "
Rating 6 - Okay. 11 out of 124 reviews" "
Rating 4 - Poor. 5 out of 124 reviews" "
Rating 2 - Terrible. 8 out of 124 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Krithika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just have one thing to say about Conrad - They personify luxury and comfort! My stays at this hotel are always phenomenally memorable.
Stayed 1 night in Mar 2024
Response from HOTEL MANAGEMENT on 15 Mar,2024
Dear Mr. Raghavendran, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Excellent

Sabyasachi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Friendly staff. Prompt service. Near to a lot of places. Recommended
Stayed 2 nights in Mar 2024
Response from HOTEL MANAGEMENT on 15 Mar,2024
Dear Mr. Mukherjee, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

6/10 Okay

Andre

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from HOTEL MANAGEMENT on 7 Mar,2024
Dear Mr. Lafleur, Greetings from Conrad Bengaluru.Thank you for taking the time to share your experience about your recent stay at our hotel. As we could see, there is still a room for improvement, we would be happy to discuss your experience and review your feedback to ensure we improve, it would be great, if you could share with us. Rest assured we would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Digvijay SinghGeneral Manager Conrad Bengaluru

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from HOTEL MANAGEMENT on 7 Mar,2024
Dear Ms. Gupta, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Excellent

Ayyadevera

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and very nice facilities and food, what you’d expect from a Conrad hotel. Make sure you ask for Edward, excellent driver.
Stayed 1 night in Feb 2024
Response from HOTEL MANAGEMENT on 23 Feb,2024
Dear Mr. Rao, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Excellent

Anna

Stayed 1 night in Jan 2024
Response from HOTEL MANAGEMENT on 21 Jan,2024
Dear Ms Eurenius,Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Excellent

pradeep

Stayed 2 nights in Dec 2023
Response from Priyadarsini on 12 Jan,2024
Dear Mr. Gangabhathina,Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Excellent

Akash

Business traveller
Very comfortable stay good staff very good service
Stayed 3 nights in Dec 2023
Response from HOTEL MANAGEMENT on 18 Dec,2023
Dear Mr. Dobaria, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Excellent

Darshana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in a good location, just about 10 mins from Commercial street and Brigade Road. MG road just behind. Staff are very friendly and helpful. John and his colleagues were very helpful and friendly. Any question you ask its a YES. Breakfast is amazing, a huge variety as well. Keep up the good work.
Stayed 4 nights in Oct 2023
Response from HOTEL MANAGEMENT on 8 Nov,2023
Dear Ms. Kika, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

2/10 Terrible

Mincheol

Stayed 4 nights in Oct 2023
Response from HOTEL MANAGEMENT on 11 Nov,2023
Dear Mr. Park, Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. Best Regards, Priyadarsini Conrad Bengaluru

8/10 Good

HAYATH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are from FL, USA. Grew up in Bangalore. Stayed there for two weeks with my wife. Nice and clean property. Overall was good. Close to most commercial areas. Staff was good some were excellent except for Harish Chauhan at the entrance of buffet breakfast who should not be at a “5 star” restaurant especially not working with the guests. Last year stayed at Leela palace. This visit it was not available for two weeks. Except for the bad experience with this guy, I would definitely consider staying again at this hotel next year.
Stayed 5 nights in Oct 2023
Response from HOTEL MANAGEMENT on 23 Oct,2023
Dear Mr. Javeed, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about our hotel. Please accept our sincere apology as your experience was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad BengaluruPlease be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon.Best Regards, Priyadarsini, Conrad Bengaluru.

8/10 Good

HAYATH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2023
Response from Priyadarsini on 12 Oct,2023
Dear Sir,We are truly heartened to receive your generous review of Conrad Bengaluru. Thank you for letting us know how much you enjoyed it.We look forward to having you with us again in the near future.Best Regards,PriyadarsiniConrad Bengaluru.

10/10 Excellent

Thomas

Stayed 2 nights in Sep 2023
Response from Priyadarsini on 25 Sept,2023
Dear Mr. Thomas, We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future. Best Regards, Team Conrad Bengaluru

2/10 Terrible

Mahtab

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from Priyadarsini on 5 Oct,2023
Dear Mr. Mahtab,Greetings from Conrad BengaluruI'm writing in response to your recent stay at Conrad Bangalore, and I want to sincerely apologize for the experience you had during your visit. It deeply saddens us to hear that your stay did not meet your expectations, and I assure you that we take your feedback seriously.Your comfort and satisfaction are of utmost importance to us, and we are committed to making things right. I would appreciate it if you could share more details about your stay, such as the issues you encountered or the areas where we fell short of your expectations. This information will be invaluable in helping us improve our services and ensure a better experience for our guests in the future.Once again, I apologize for any inconvenience you experienced during your stay. We genuinely value your patronage and hope you will consider giving us another opportunity to provide you with the exceptional service that Conrad Bengaluru is known for.Best Regards, Priyadarsini Nayak Conrad Bengaluru.

10/10 Excellent

Tijen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Priyadarsini on 5 Oct,2023
Dear Guest, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsPriyadarsini

2/10 Terrible

Colston Julian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
this hotel should be avoided at all cost
this has perhaps the worst experience i have had in a 5 star in India , it was shocking to see the staff shabbily presented , rude , the coffee shop was actually dirty , food at the buffet was cold and stale, the staff hygiene was bad , and they had no manners ! the room floor was damp , towels damp , the heater pot did not work , the lobbly was filled with noisy guest ordering take away it is surprising that the senior management could see all this but did not care .
Stayed 3 nights in Jul 2023

10/10 Excellent

Amitabha

Liked: Staff & service, property conditions & facilities
Excellent service and amenities. Friendly staff
Stayed 2 nights in Jul 2023
Response from Priyadarsini on 12 Oct,2023
Dear Mr. Amitabha,We are truly heartened to receive your generous review of Conrad Bengaluru. Thank you for letting us know how much you enjoyed it.We look forward to having you with us again in the near future.Best Regards,PriyadarsiniConrad Bengaluru.

10/10 Excellent

Kiran

Stayed 2 nights in Jun 2023
Response from Priyadarsini on 12 Oct,2023
Dear Mr. Kiran,We are truly heartened to receive your generous review of Conrad Bengaluru. Thank you for letting us know how much you enjoyed it.We look forward to having you with us again in the near future.Best Regards,PriyadarsiniConrad Bengaluru.

10/10 Excellent

Kiran

Stayed 2 nights in Jun 2023

6/10 Okay

Gaurav

Stayed 2 nights in Apr 2023

10/10 Excellent

Indrajit

Stayed 3 nights in Apr 2023

8/10 Good

preethi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Priyadarsini on 12 Oct,2023
Dear Ms. PreethiWe are truly heartened to receive your generous review of Conrad Bengaluru. Thank you for letting us know how much you enjoyed it.We look forward to having you with us again in the near future.Best Regards,PriyadarsiniConrad Bengaluru.

2/10 Terrible

VENU

Stayed 1 night in Feb 2023

10/10 Excellent

Roberto

Stayed 14 nights in Jan 2023

10/10 Excellent

Noushad

Response from HOTEL MANAGEMENT on 22 Nov,2023
Dear Noushad, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Excellent

Anuradha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a lovely stay at Conrad over Xmas. Staff and hospitality were commendable!! Would highly recommend this hotel

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great assistance and customer service from staff. Quick check-in/check-out process. The breakfast buffet has a great selection and very fresh. Great restaurants available within the hotel too! Location is good. 10mins walk to Brigade Road and Church Street. Will definitely be back!
Response from Priyadarsini on 12 Oct,2023
Dear Mr. Chole, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsPriyadarsiniConrad Bengaluru

10/10 Excellent

Mujibur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Key Travel

Stayed 2 nights in Sep 2022
Response from HOTEL MANAGEMENT on 12 Oct,2023
Dear Guest,Dear Guest, Greetings from Conrad Bengaluru.Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. As we could see, there is still a room for improvement, we would be happy to discuss your experience and review your feedback to ensure we improve, it would be great, if you could share with us. Rest assured we would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Digvijay SinghGeneral Manager Conrad Bengaluru

10/10 Excellent

Deepak

Stayed 4 nights in Aug 2022

10/10 Excellent

Shabistha

Stayed 1 night in Aug 2022

10/10 Excellent

Shabistha

Stayed 1 night in Aug 2022

4/10 Poor

Anish

Stayed 1 night in Aug 2022
Response from HOTEL MANAGEMENT on 12 Oct,2023
Dear Mr. Anish, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. As we could see, there is still a room for improvement, we would be happy to discuss your experience and review your feedback to ensure we improve, it would be great, if you could share with us. Rest assured we would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Digvijay SinghGeneral Manager Conrad Bengaluru

6/10 Okay

venkat

Stayed 2 nights in Aug 2022

10/10 Excellent

ganesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022
Response from Priyadarsini on 12 Oct,2023
Dear Mr. Ganesh, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsPriyadarsiniConrad Bengaluru

10/10 Excellent

Amit

Stayed 2 nights in Jul 2022

10/10 Excellent

Jagannath

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Staff is amazing and go out of the way to make your stay comfortable. My only beef - have charging stations on your seating areas.
Stayed 6 nights in Jul 2022
Response from HOTEL MANAGEMENT on 12 Oct,2023
Dear Mr. Jagannath, Greetings from Conrad Bengaluru! We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. The entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best RegardsDigvijay SinghGeneral Manager Conrad Bengaluru

10/10 Excellent

Anand

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Priyadarsini on 12 Oct,2023
Dear Mr. Anand, We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after.We look forward to welcoming you back soon to Conrad Bengaluru. Best Regards, Team Conrad Bengaluru

10/10 Excellent

Mohamed

Stayed 4 nights in May 2022
Response from Conrad Team on 7 Jun,2022
Dear Mr. Mohammed We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to welcoming you back soon to showcase the bespoke hospitality that Conrad Bengaluru has to offer. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

2/10 Terrible

Mohit

Stayed 1 night in May 2022

6/10 Okay

Vivekkrishnan

Travelled with family
Disliked: Cleanliness
Terrible service
We stayed at this property for 3nights in their Executive Suite. The overall service was average but the most disappointing part was housekeeping. In spite of us staying in a suite, they did not bother cleaning the rooms thoroughly. Even after we made a complaint it did not make any difference. Housekeeping staff is in such a hurry that one of the days they left fresh hand and face towels in the bathroom sink. Breakfast at this property is good but in- room dining is not that great and the food at their restaurant next to the pool is average. The service at this restaurant is terrible. Even at check out we were not even asked once if our stay was comfortable. Overall, would not recommend this property especially when you have other big brands of hotels right next to it. If this is the service provided at an executive suite I wonder what would it be like staying at one of their entry level rooms.
Stayed 3 nights in May 2022
Response from Conrad Team on 16 Jun,2022
Dear Mr. Krishnan, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Please be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

2/10 Terrible

Mohit

Business traveller
Disliked: Staff & service
Horrible experience
- fell Ill at 3am. Was in pain. Asked the hotel staff to fetch some medicine (willing to pay fetcher and everything) but told no - went down at 3am to ask for cab for pharmacy (5 mins away) but told all cabs busy. Busy at 3am !!! Nothing for guest emergency No help to the guest in their time of need. No empathy or anything
Stayed 1 night in May 2022
Response from Conrad Team on 16 Jun,2022
Dear Mr. Mohit, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Please be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

8/10 Good

Akheto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was too small, no snacks, no items were placed in the minibar, spread of BF/dinner was excellent.
Stayed 2 nights in May 2022
Response from Conrad Team on 17 May,2022
Dear Guest, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Please be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

6/10 Okay

Pritesh

Stayed 2 nights in Apr 2022
Response from Conrad Team on 9 May,2022
Dear Mr.Pritesh, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Please be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

10/10 Excellent

Suresh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in Apr 2022
Response from Conrad Team on 9 May,2022
Dear Mr. Suresh, We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. As we still see there is a room for improvement, we acknowledge your feedback and the same has been shared with our concerned manager to take necessary steps. Thank you for your patience and understanding. We look forward to welcoming you back soon to showcase the bespoke hospitality that Conrad Bengaluru has to offer. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

10/10 Excellent

Ajay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hospitability
Stayed 5 nights in Apr 2022
Response from Conrad Team on 9 May,2022
Dear Mr. Ajay, We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. As we still see there is a room for improvement, we acknowledge your feedback and the same has been shared with our concerned manager to take necessary steps. Thank you for your patience and understanding. We look forward to welcoming you back soon to showcase the bespoke hospitality that Conrad Bengaluru has to offer. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

10/10 Excellent

Vijay

Stayed 3 nights in Apr 2022
Response from Conrad Team on 9 May,2022
Dear Mr. Vijay, We are truly heartened to receive your generous review of Conrad Bengaluru. Thank you for letting us know how much you enjoyed it. We look forward to welcoming you back soon to showcase the bespoke hospitality that Conrad Bengaluru has to offer. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

6/10 Okay

Sandeep

Travelled with family
Liked: Amenities, property conditions & facilities
Checkin was delayed as room was not ready, waited almost an hour ,got complimentary access to lounge with snacks and coffee Room was ok, toilet was not clean,visible stains .. the flush water was yellowish with lots of dust coming on each flush, dust issue got rectified but water was still yellowish. Food was ok. Variety of items available, but could not say that anything was awesome. Vallet parking, when I got the car back, CO driver seat was inclined .. also door light was turned off..that was very clear that someone was resting in that .
Stayed 1 night in Apr 2022
Response from Conrad Team on 9 May,2022
Dear Mr. Sandeep, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Please be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

10/10 Excellent

anil, kingstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 days not an issue at all Staff, food was great, rooms are big and very comfortable bed! Bfast staff were awesome and always willing to help you! Will definitely stay again!
Stayed 10 nights in Apr 2022
Response from Conrad Team on 9 May,2022
Dear Mr. Anil, Dear Mr. Anil, We are truly heartened to receive your generous review of your stay with us. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to welcoming you back soon to showcase the bespoke hospitality that Conrad Bengaluru has to offer. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru

8/10 Good

krishnan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good, but.....
Front office staff were very efficient and friendly. However It was a nightmare calling housekeeping/room service.... Either lines were continuously busy or no one picks up calls. Common areas in the hotel are beautifully maintained. My wife dropped something on the floor (in our room) and when she went down on her knees to pick it up, she was zapped seeing the amount of dust/dirt under the furniture. Food served was really good and the breakfast spread was pretty ok too.
Stayed 3 nights in Mar 2022
Response from Conrad Team on 9 May,2022
Dear Mr. Krishnan, Greetings from Conrad Bengaluru. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology as your experience this time was not up to your expectation. We have looked into the matter and your feedback has been discussed with the concerned manager responsible. We would take the necessary action required to assure you for an amazing stay during your next visit at Conrad Bengaluru. May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Please be rest assured, we will provide you with a much better experience on your next visit and the entire team looks forward to the pleasure of welcoming you back to Conrad Bengaluru very soon. Best Regards, Srijan Vadhera, General Manager Conrad Bengaluru