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Reviews of Renaissance Bengaluru Race Course Hotel

5 out of 5
Renaissance Bengaluru Race Course Hotel
No. 17 and 17/1, Madhavanagar Extension, Race Course Lane, Corp Ward No. 77, Bengaluru, Karnataka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 77 out of 107 reviews" "
Rating 8 - Good. 18 out of 107 reviews" "
Rating 6 - Okay. 7 out of 107 reviews" "
Rating 4 - Poor. 2 out of 107 reviews" "
Rating 2 - Terrible. 3 out of 107 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I am incredibly impressed by everyone at this property who went above and beyond to make my stay pleasurable and enjoyable! My feedback to the general manager was promptly acted upon, literally overnight! I cannot even begin to thank everyone for their attention to first class hospitality! Keep the great work!
Stayed 5 nights in Feb 2024
Response from Marketing Manager on 7 Feb,2024
Dear Mr Anil, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards,Team Renaissance Bengaluru

6/10 Okay

Deepak

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I have been to this hotel before and I am disappointed that the standards are not the same in the last 3 years. 1. The staff at the reception seem to be under trained. They give different answers and confuse you. 2. The Expedia booking said that there would be one massage with the package. The reception staff said that this would NOT be available since our booking was for 3 days alone. Didn’t make sense.
Stayed 3 nights in Dec 2023
Response from Marketing Manager on 8 Jan,2024
Dear Mr Deepak, Namaskara! We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm. We regret the inconvenience that was caused to you due to this. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience. Regards, Team Renaissance Bengaluru

10/10 Excellent

Raja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel with all amenities. Enjoyed the stay
Stayed 2 nights in Dec 2023
Response from Marketing Manager on 2 Jan,2024
Dear Mr Raja, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards,Team Renaissance Bengaluru

10/10 Excellent

Sujata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Renaissance for 2 nights. It’s comfortable and conveniently located hotel. The food, especially the buffet breakfast was excellent. The staff was very helpful. We would definitely recommend the hotel to friends and family’s.
Stayed 2 nights in Sep 2023
Response from Hotel Marcom on 4 Oct,2023
Dear Ms. Sujata,Namaskara!Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback.We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!Best Regards,Team Renaissance Bengaluru

4/10 Poor

HARDIK

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is very good , but the hotel is in total run down situation !! , hygiene levels are very bad , looks like rooms are very used and old , The carpet is also very dirty, Mirrors are gone stale
Stayed 1 night in Sep 2023
Response from Marketing Manager on 8 Jan,2024
Dear Mr Hardik, Namaskara! We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm. We regret the inconvenience that was caused to you due to this. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience. Regards, Team Renaissance Bengaluru

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
Response from Antara Singhania on 2 Aug,2023
Dear Mr Lemnell, Namaskara from Renaissance Bengaluru Race Course Hotel!It’s really unfortunate to hear about your recent experience with us. Thank you for bringing this to our attention as we value your feedback and would like to apologize for the inconvenience caused.In order to do a deep dive and address your concerns, request you to let us know what went wrong during your stay. We have emailed you on your registered email ID – we’ll await your reply. We are committed to delivering the finest service to our guests and hope you will consider giving us another opportunity to host you for a truly memorable experience.Best Regards,Team Renaissance Bengaluru

10/10 Excellent

raghuram

Liked: Staff & service
Great restaurant. Great location and views… Our specific room was a bit smelly — could improve cleanliness.
Stayed 4 nights in Jul 2023
Response from Kunwolie on 17 Jul,2023
Dear Guest,Namaskara!Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have duly noted your feedback regarding the room experience. Be assured that corrective measures will be taken to ensure that such an incident is not repeated in the future. We hope you give us another opportunity to host you and curate a memorable experience for you.Regards,Team Renaissance Bengaluru

10/10 Excellent

Divij

Stayed 1 night in Jun 2023
Response from Kunwolie on 9 Jun,2023
Dear Guest,Namaskara!Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel.We have shared your kind words with the team and they are delighted to have received such positive feedback.We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!Best Regards,Team Renaissance Bengaluru

10/10 Excellent

Christina

Stayed 6 nights in Feb 2023
Response from Team Renaissance Bengaluru on 18 Apr,2023
Dear Christina, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

6/10 Okay

Reny

Stayed 1 night in Jan 2023
Response from Management on 28 Feb,2023
Dear Mr. Reny,Namaskara!We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm. We regret the inconvenience that was caused to you. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience.Regards,Team Renaissance Bengaluru

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for a day break, it was very nice
Stayed 1 night in Nov 2022
Response from Management on 28 Feb,2023
Dear Guest,Namaskara!Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!Best Regards,Team Renaissance Bengaluru

8/10 Good

Vivek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One fine business hotel
Bit confusing in location, yet convenient. New large and fine rooms.
Stayed 1 night in Sep 2022
Response from Swati on 13 Sept,2022
Dear Vivek,Namaskara!Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback.We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon!Best Regards,Manisha SharmaGeneral Manager

6/10 Okay

Vineet

Liked: Staff & service
Disliked: Cleanliness
Not so freaty
Overall so-so stay. This is my third stay for conference. The facilities are not great. Carpets are dirty. Service is sloppy. Food seems to be recycled everyday. Quite a sad experience. They have not been able to get back after Covid
Stayed 6 nights in May 2022
Response from Swati on 23 Jun,2022
Dear Mr. Vineet, Namaskara! We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm. We regret the inconvenience that was caused to you due to this. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience. Regards, Manisha Sharma General Manager

6/10 Okay

JAGADESH BABU

Stayed 2 nights in May 2022
Response from Swati on 16 May,2022
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Manisha Sharma General Manager

8/10 Good

Jay

Stayed 19 nights in Apr 2022
Response from Marketing Manager on 8 Jan,2024
Dear Mr Jay, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

anil, kingstown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Seems a quite property amid the hustle and bustle in Bangalore! Staff was great at check in how ever the dining room staff was the best! Especially pui, she took good care for our 8 day stay there not to mention the chefs to attended to our requirements by actually coming to our table to see if we were ok. Hotel was clean and chic, rooms were good not the best I’ve been in but good enough! Ample amenities and room service was ok and could have been better since food would get cold on its way up to the room. We were initially booked for 5 nights and extended for 3 more making it 8 nights. Over all good stay will come back again.
Stayed 3 nights in Apr 2022
Response from Swati on 25 Apr,2022
Dear Anil, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Manisha Sharma General Manager

8/10 Good

anil, kingstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s overall a good Hotel and Brand, how ever the area outside is limited in terms of shopping or restaurants. It’s away from the city hustle. Although the staff were fantastic had issues with the cable channels, door keys not working and periodic electricity blackouts for a few mins as the gender came on right after. Extended my stay for another 3 days at the same property. Breakfast was good and the staff of the dining room were excellent always making sure we were good every time we were there. My reason for staying here again in the future will be the staff.
Stayed 5 nights in Apr 2022
Response from Swati on 16 May,2022
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Manisha Sharma General Manager

10/10 Excellent

Siddanna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, Friendly staff
Stayed 25 nights in Mar 2022
Response from Swati on 25 Apr,2022
Dear Siddanna, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Manisha Sharma General Manager

10/10 Excellent

Anindya, North Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the staff that makes this hotel an absolute stunning place to stay! I had a problem with breakfast service on Day 1 but as soon as the staff (chef, supervisor, waiter) got to know about it they went out of their way to make amends. One of the supervisors even made me the most amazing cappucino (I like it extra strong) I've had. Dinner buffet was one of the best I've ever had! And the room was magnificent with the best view of Bangalore (looking towards the race course) possible!
Stayed 2 nights in Mar 2022
Response from Swati on 4 Apr,2022
Dear Anindya, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Manisha Sharma General Manager

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my time here, we had a wonderful view of the racecourse. The staff were incredibly friendly and helpful! And the room was absolutely lovely!
Stayed 1 night in Feb 2022
Response from Swati on 8 Mar,2022
Dear Maria, Namaskara! Thank you for your kind feedback. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have also made a note of your feedback regarding the cleanliness of the room which is unlikely but we will make sure it is addressed on a priority basis. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Manisha Sharma General Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Horrible service, worst hotel. Doesn’t deserve the 5 star status.
Stayed 2 nights in Nov 2021
Response from Marcom on 10 Nov,2021
Dear Guest, Namaskara, We apologize for the inconvenience caused to you. We understand that your staycation experience was not up to your expectation. We have discussed the same with the concerned team and we have taken this issue seriously. We assure you that remedial measures will be taken immediately. Kindly share your experience in detail at swati.nagar@renaissancehotels.com to make it right and your next visit with us will definitely be more memorable. Regards, Tejus Jose General Manager

8/10 Good

Tezo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 2 nights in Oct 2021
Response from Marcom on 2 Nov,2021
Dear Guest, Greetings from Renaissance Bengaluru! Thank you for choosing our hotel and leaving us your valuable rating. We look forward to hosting you at our hotel again, and hope to see you soon. Warm Regards, Tejus Jose

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel , no proper service in room dinning is the worst , Rooms aren’t clean !
Stayed 1 night in Aug 2021
Response from Tejus on 19 Oct,2021
Dear Guest, Namaskara, We apologize for the inconvenience caused to you. We understand that your staycation experience was not up to your expectation. We have discussed the same with the concerned team and we have taken this issue seriously. We assure you that remedial measures will be taken immediately and your next visit with us will definitely be more memorable. Regards, Tejus Jose General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great rooms and amazing stay for the event
Stayed 1 night in Feb 2021
Response from . on 28 Apr,2021
Dear Guest, Namaskara! Thank you for sharing your feedback and for highlighting the various aspects of our hotel and hospitality on this esteemed forum. Curating perfect stay experiences and events for our guests is always our priority and it gives us great satisfaction to have achieved the same during your stay. Your kind words of appreciation have been shared with the team and they are delighted and motivated by your positive comments. We hope that we will be your preferred choice of hotel on future visits as well and eagerly await your revisit. Thank you Best Regards, Tejus Jose General Manager

10/10 Excellent

Ishan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Incredible service. Right from check-in to check out, I had a very pleasant experience. Extremely courteous staff, very good rooms maintaining good hygiene. I got a higher level room with a view of the race course, which allowed me to witness a beautiful sunrise. The food was great and the breakfast spread was diverse. Will definitely visit the property again.
Stayed 1 night in Feb 2021
Response from Marketing Manager on 8 Jan,2024
Dear Mr Ishan, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Marketing Manager on 8 Jan,2024
Dear Mr Sanjeev, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

8/10 Good

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet could have been better. Dinner, lunch and breakfast. Rest all was fine.
Stayed 5 nights in Jan 2021
Response from Marketing Manager on 8 Jan,2024
Dear Mr Sunil, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Jazir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best price in hotels.com
Very classy stay. Polite staffs. Hygienic rooms. Value for money . Thanks to hotels.com for unbeatable price.
Stayed 1 night in Dec 2020
Response from Marketing Manager on 8 Jan,2024
Dear Mr Jazir, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Farhan

Stayed 1 night in Dec 2020
Response from Marketing Manager on 16 Jan,2024
Dear Guest, Greetings from Renaissance Bengaluru! Thank you for choosing our hotel and leaving us your valuable rating. We look forward to hosting you at our hotel again, and hope to see you soon. Warm Regards, Team Renaissance Bengaluru

10/10 Excellent

Farhan

Stayed 1 night in Dec 2020
Response from Marketing Manager on 16 Jan,2024
Dear Guest, Greetings from Renaissance Bengaluru! Thank you for choosing our hotel and leaving us your valuable rating. We look forward to hosting you at our hotel again, and hope to see you soon. Warm Regards, Team Renaissance Bengaluru

6/10 Okay

vivek

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Comfort and warmth missing. Though property is beautiful and modern.
Stayed 1 night in Oct 2020
Response from Marketing Manager on 8 Jan,2024
Dear Mr Vivek, Namaskara! We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm. We regret the inconvenience that was caused to you due to this. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience. Regards, Team Renaissance Bengaluru

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from Marketing Manager on 16 Jan,2024
Dear Guest, Greetings from Renaissance Bengaluru! Thank you for choosing our hotel and leaving us your valuable rating. We look forward to hosting you at our hotel again, and hope to see you soon. Warm Regards, Team Renaissance Bengaluru

10/10 Excellent

RickE, salt lake city, UT, USA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff all try very hard to deliver first class service. little things like remembering your name at breakfast and bringing coffee right away. enjoyed that.
Stayed 9 nights in Feb 2020
Response from Marketing Manager on 8 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

6/10 Okay

Deepak

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Disappointing Dining Experience and cleanliness
It was just a night stay or business purposes. The location is good and having a view of Racecourse. However my overall stay was not that comfortable. Specially the Hotel rooms and the Dining area need to be more Hygienic and clean.
Stayed 1 night in Feb 2020
Response from Marketing Manager on 8 Jan,2024
Dear Mr Deepak, Namaskara! We sincerely apologize for the experience that you had at our hotel and we regret not being able to provide you with the high standard of hospitality that is our hotel's standard norm. We regret the inconvenience that was caused to you due to this. We assure you that remedial measures will be taken immediately and you give us an opportunity to host you again soon for a more memorable experience. Regards, Team Renaissance Bengaluru

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffers' kindness was beyond my expectations (remembering guests' names, for instance). The breakfast was also neat with good coffees. The room and the bathroom are excellent (very clean and the lighting is also sufficient).
Stayed 4 nights in Feb 2020
Response from Marketing Manager on 16 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Tarun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with the facilities and service
The staff at this hotel really goes the extra mile to be friendly and helpful. Some would say overly friendly but I understand that they are trying to make a mark in a competitive Bengaluru hospitality market.
Stayed 2 nights in Feb 2020
Response from Marketing Manager on 8 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in at 9:30am with a minimal costing room upgrade and allowed late checkout at 3:30pm the next day. The staff was great and the level or service was topnotch. Also, the free breakfast is an incredible spread and the chefs were able to accommodate my food allergies. I highly recommend staying here.
Stayed 1 night in Feb 2020
Response from Marketing Manager on 16 Jan,2024
Dear Jeff Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Ramaswamaiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Feb 2020
Response from Marketing Manager on 8 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made me feel more welcomed than they had to. Amazing Hotel!
Stayed 7 nights in Jan 2020
Response from Marketing Manager on 16 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Marketing Manager on 8 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Pramod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Marketing Manager on 8 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

8/10 Good

Venkatapuram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Marketing Manager on 8 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Nanying, New Jersey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, great service. and courteous staff. Room condition was pretty good too.
Stayed 1 night in Jan 2020
Response from Marketing Manager on 16 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We have shared your kind words with the team and they are delighted to have received such positive feedback. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Sachin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and excellent staff...
Stayed 2 nights in Dec 2019
Response from Marketing Manager on 8 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Marketing Manager on 16 Jan,2024
Dear Guest, Greetings from Renaissance Bengaluru! Thank you for choosing our hotel and leaving us your valuable rating. We look forward to hosting you at our hotel again, and hope to see you soon. Warm Regards, Team Renaissance Bengaluru

10/10 Excellent

Dhanunjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Marketing Manager on 8 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Karim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One memorable stay
We were debating between The Taj and Renaissance and I am so glad that we chose to stay at The Renaissance. Outstanding experience!!! one that will live with us for a long time. We loved it so much that we came back to stay a couple more nights before leaving for Toronto. The service was top class, the staff always made me feel welcomed and important. The room was huge with a view that would force you to stay within and cancel your plans for the evening. Totally pampered with access to the exec lounge every evening. The food at Lush was delicious, chef Arvind would make me feel at home with suggestions for my taste buds. Housekeeping was top notch with skilled staff to decorate the room. I often bumped into the Director of Operations Rohit Panday and would have a chat with him about the vision for this new hotel. He is a great guy and knows exactly how guests need to be looked after. The fitness centre was superb again with top quality equipments. All in all I feel Renaissance Bangalore has set a benchmark for us. We travel a lot and will compare our stays with this one in future. I would like to thank the staff for making my stay a memorable one and wish them the best. The experience has also made me lean towards the Marriott group when I look for accommodation in other cities/countries in future. I would definitely recommend Renaissance Bangalore to family and friends.
Stayed 2 nights in Nov 2019
Response from Marketing Manager on 8 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locations and views of the race course. Excellent breakfast. Up-to-date rooms and gym.
Stayed 2 nights in Nov 2019
Response from Marketing Manager on 8 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Marketing Manager on 8 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Marketing Manager on 8 Jan,2024
Dear Guest, Namaskara! Thank you for your lovely review. We truly appreciate your feedback regarding the various aspects of our hotel. At Renaissance Bengaluru Race Course Hotel, our priority is to curate a comfortable and perfect experience for you and we are glad to know that you enjoyed your stay at our Bengaluru hotel. We hope that our hotel is your preferred choice even in the future. We look forward to hosting you again soon! Best Regards, Team Renaissance Bengaluru