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"Good"

"Received an upgrade to an amazing room with an incredible view of the bay. Staff was kind and welcoming "

"Very quiet and convenient airport shuttle. Love the pillows best night sleep in a hotel. Outdated carpet but overall, very clean. We left early so didn't experience the breakfast. Love the walk around the bay and hotel and seeing planes landing."

"Always stay at this Hotel when I’m in San Francisco , it’s by far the bast one in the City !!!!!! Five Stars "

"This is a charming, old-fashioned hotel in a perfect location. My room had a view of the Union Square Christmas lights. It is not slick or modern: think of it as European and you will see its charms. The room was comfortable with everything you need. They warn you in advance that there's no air conditioning but most of the time in SF you don't need it, and there's a ceiling fan and the windows can be opened. There is always coffee and cookies available in the lobby and the tiny bar was popular, thanks to a two-for-one coupon for guests. The neighborhood seems to be making a comeback after some rough years. It was a lot cleaner than I remembered, and I went to two great restaurants that were new to the area. "

"If you are in SF with your own car, this place is the answer. Excellent on-premises garage with 24 hour in-out access. Really, I chose this place for the garage, but everything else turns out to be fantastic, too. Comfy bed. Great views. Quiet, clean rooms. Excellent customer service. Good location. Especially when I need the garage, I never shop around—I just instantly re-book right here."

"Location, staff & hotel in general."

"Spotless, easy to navigate, quiet rooms, wonderful breakfast. "

"All of the above. Very good restaurant and food"