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Reviews of Best Western Hotel am Spittelmarkt Berlin

3 out of 5
Best Western Hotel am Spittelmarkt Berlin
Neue Gruenstr. 28, Berlin, BE

Reviews

8.4

Very good

Rating 10 - Excellent. 335 out of 1001 reviews" "
Rating 8 - Good. 500 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mukhtar

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from XB on 11 Apr,2024
Dear Mukhtar,thank you for your feedback.We are glad to hear that you had a pleasant stay at our hotel.We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here for three adults for three nights. The hotel was spotless and the staff were lovely. If I were to come back to Berlin I’d definitely stay here again.
Stayed 3 nights in Feb 2024
Response from XB on 27 Feb,2024
Dear Laura,thank you for your feedback.We are glad to hear that you had a pleasant stay at our hotel. We are especially happy to hear that you liked the attitude of our staff. I will share your kind feedback with our hotelteam.We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Trainee m. Vagena on 19 Feb,2024
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit für die Bewertung genommen haben.Wir freuen uns sehr über das positive Feedback und gebe es gern an die Kollegen weiter.Mit freundlichen Grüßen

6/10 Okay

Tinatin

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
The flood needs renovation or good clean, matres and pilow horrible, service needs to be more polite to guest how don’t know german
Stayed 3 nights in Jan 2024
Response from Celine Prause on 4 Feb,2024
Dear guest,Thank you for your feedback.Thank you for the feedback about the Best Western Hotel am Spittelmarkt. We are sorry to hear that our staff had not treated you with the attention and kindness that you deserve as a guest. This is not our standard and we will discuss this internally.We hope to convince you at another visit in Berlin that we are able to fulfill your standards and wish you a pleasant time until then.Best RegardsCeline Prause Reception

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's about 20 minutes walking to some of the main areas, also metro very close by to take you to other locations that are far. It's very convenient and friendly staff and the rooms were clean
Stayed 3 nights in Nov 2023
Response from Trainee M. Vagena on 25 Dec,2023
Dear Guest,Thank you for your feedback. We are delighted to hear that you liked the Best Western am Spittelmarkt.We hope you visit us in Berlin again soon!Best RegardsReception

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Trainee M.Vagena on 31 Oct,2023
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit für die Bewertung genommen haben.Wir freuen uns sehr über das positive Feedback und gebe es gern an die Kollegen weiter.Mit freundlichen Grüßen und einem Dankschön wünscht Ihnen das Best Western Hotel alles GuteRezeption

10/10 Excellent

Maria, sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. Convenient access to most points of interest. Friendly staff. Good breakfast options. Comfortable bed. A bit noisy on 1st floor but I didn't mind. I actually liked the feeling of being in an actual suburb and not totally isolated in some top floor hotel room. Highly recommended.
Stayed 5 nights in Oct 2023
Response from Trainee M.Vagena on 31 Oct,2023
Dear Guest,Thank you for your feedback. We are delighted to hear that you liked the Best Western am Spittelmarkt.We hope you visit us in Berlin again soon!Best RegardsReception

8/10 Good

Kanu,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to train stations and two grocery stores; one general the other organic.
Stayed 6 nights in Sep 2023
Response from Trainee M.Vagena on 18 Oct,2023
Dear Guest,Thank you for your feedback. We are delighted to hear that you liked the Best Western am Spittelmarkt.We hope you visit us in Berlin again soon!Best RegardsReception

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2023
Response from Trainee M.Vagena on 18 Oct,2023
Dear Guest,Thank you for your feedback. We are delighted to hear that you liked the Best Western am Spittelmarkt.We hope you visit us in Berlin again soon!Best RegardsReception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location which was perfect for my trip. Staff were welcoming and easy check in and out. Room was clean and tidy on arrival. Had all the basics i needed. Would happily stay there again.
Stayed 4 nights in Sep 2023
Response from Trainee M.Vagena on 18 Oct,2023
Dear Guest,Thank you for your feedback. We are delighted to hear that you liked the Best Western am Spittelmarkt.We hope you visit us in Berlin again soon!Best RegardsReception

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Price and location can't be beat.
Stayed 5 nights in Sep 2023
Response from Trainee M.Vagena on 18 Oct,2023
Dear Guest,Thank you for your feedback. We are delighted to hear that you liked the Best Western am Spittelmarkt.We hope you visit us in Berlin again soon!Best RegardsReception

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good sleep
What was great about my four nights here was the quietness of the room (in the hotel's annex) I had very peaceful sleeps.
Stayed 4 nights in Sep 2023
Response from Trainee M.Vagena on 18 Oct,2023
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit für die Bewertung genommen haben.Wir freuen uns sehr über das positive Feedback und gebe es gern an die Kollegen weiter.Mit freundlichen Grüßen und einem Dankschön wünscht Ihnen das Best Western Hotel alles GuteRezeption

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean hotel
Stayed 2 nights in Aug 2023
Response from Trainee M.Vagena on 18 Oct,2023
Dear Guest,Thank you for your feedback. We are delighted to hear that you liked the Best Western am Spittelmarkt.We hope you visit us in Berlin again soon!Best RegardsReception

6/10 Okay

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a few nights on holiday with a friend. Quiet hotel within walking distance to the metro- although we never used it because you can anywhere in Berlin from this hotel. Great little restaurants and cafes only a few blocks away from the hotel. The staff was helpful. Beds were comfortable and the rooms were clean.
Stayed 3 nights in Sep 2023
Response from Trainee M.Vagena on 11 Sept,2023
Dear Alyssa,Thank you for your feedback. We are delighted to hear that you liked the Best Western am Spittelmarkt.We hope you visit us in Berlin again soon!Best RegardsReception

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Trainee M.Vagena on 9 Sept,2023
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit für die Bewertung genommen haben.wir freuen uns sehr über das positive Feedback und gebe es gern an die Kollegen weiter.Mit freundlichen Grüßen und einem Dankschön wünscht Ihnen das Best Western Hotel alles GuteRezeption

8/10 Good

Mushira

Travelled with family
Liked: Amenities
Very good location, staff is very helpful, the main downside is that the air conditioning was very weak, we were there in August and it was pretty hot, despite the air conditioning.
Stayed 2 nights in Aug 2023
Response from XB on 22 Aug,2023
Dear Mushira,thank you for your feedback.I am glad to hear that you had a pleasant stay at our hotel. I am especially happy to hear that you liked the location of our hotel as well as the attitude of our staff.I will forward your feedback regarding our air conditioning to our maintainance team.We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, good location, friendly staff. The comfiest bed I have ever slept in
Stayed 3 nights in Aug 2023
Response from CPR on 19 Aug,2023
Dear Joanne,Thank you very much for your positive feedback. It is great to read that you felt comfortable here, this is our goal. We are already looking forward to your next visit to the Best Western Hotel am Spittelmarkt and we wish you a wonderful time and sunny days until then.Best regards,C. PrauseReception

8/10 Good

FARZAN

Travelled with group
Reasonable
Stayed 2 nights in Jul 2023
Response from Trainee M.Vagena on 31 Jul,2023
Dear Farzan,Thank you for your feedback. We are delighted to hear that you liked the Best Western am Spittelmarkt.We hope you visit us in Berlin again soon!Best regardsReception

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel staff and check in/out process and services was great. The main issue was there was no air conditioning. The current system does not actually cool the air so our stay during the summer with high 20s to low 30s (Celsius) was uncomfortable.
Stayed 3 nights in Jul 2023
Response from Daniel R. on 16 Jul,2023
Dear guest,Thank you for your positive feedback. It is nice to read that you felt comfortable, this is our highest priority. We are especially pleased to hear that our employees service has exceeded your expectations, we are glad to pass this on! We are sorry to hear that some factors in your room were not satisfying. If something wasn’t to your satisfaction, please come to the reception, so that we can assist you immediately in this regard.We are looking forward to another visit from you at the Best Western Hotel am Spittelmarkt and wish you a good time and sunny days until then.Best regards,Reception

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Daniel R. on 14 Jul,2023
Dear Guest,Thank you for your feedback. We are delighted to hear that you liked the Best Western am SpittelmarktWe hope you visit us in Berlin again soon!Best RegardsReception

8/10 Good

michael

Liked: Cleanliness, staff & service
It has a very small bar area but at night you’ve no idea if it’s open as it’s not lit up?
Stayed 4 nights in Jul 2023
Response from Daniel R. on 14 Jul,2023
Sehr geehrter Gast,vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel teilgenommen haben. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Indem Sie uns mitteilen, was Ihnen an Ihrem Aufenthalt gefallen hat und was wir noch verbessern können, unterstützen Sie uns dabei, den Aufenthalt bei uns für Sie und andere Gäste zukünftig noch angenehmer zu gestalten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Wenn wir Ihnen in Zukunft in irgendeiner Form behilflich sein können, kontaktieren Sie uns bitte unter +49 (0)30 3116150-0 oder unter bwsm@agon-group.comFür Ihre Teilnahme an dieser Umfrage möchten wir uns noch einmal bedanken. Wir wissen Ihre Treue zu unserer Marke sehr zu schätzen.Mit freundlichen GrüßenRezeption

8/10 Good

Mehrdad

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Pros: Big room, fairly clean. Air conditioning works. Close to Metro/Subway. Close to a grocery store. Cons: No fridge in the room. No ice machine in the hotel for customers to use. The pillow is garbage, so flat, provides no support. The comforter is so small, not designed for adult use. Two single beds pushed together sharing a single headboard, might as well just provide one queen or king bed. The staff weren’t very friendly, but that’s the norm in Germany where good customer service skills are rare to find. Carpet looked dirty or stained.
Response from Luise - Reception on 24 Jun,2023
Dear Mehrdad,thank you very much for your positive words about our hotel. We are happy to read that you liked our central location.We are sorry to hear that some factors in your room were not satisfying. Some of our rooms are provided with a queen size bed. If something wasn’t to your satisfaction, please come to the reception, so that we can assist you immediately in this regard, and offer you another room. We are looking forward to another visit from you at the Best Western Hotel am Spittelmarkt and wish you a good time and sunny days until then.Best regards,Luise Reception

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Reception on 24 Jun,2023
Dear Guest,Thank you for your feedback. We are delighted to hear that you liked the Best Western am Spittelmarkt.We hope you visit us in Berlin again soon!Best Regards,Luise Reception

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel. Close to transportation and cute neighborhood.
Stayed 1 night in Jun 2023
Response from XB on 11 Jun,2023
Dear Leigh,thank you for your feedback.I am glad to hear that you had a pleasant stay at our hotel. I am especially happy to hear that you liked the location of our hotel.We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located very close to a U Bahn station, the property is only a 20 - 30 min walk from most of the main attractions which makes it a great location so didn’t really use the station. Not a large bar or reception area but the rooms are big enough for a city stay and the beds are amazingly comfortable. Very quiet, was not disturbed by any outside or inside noise. Reasonably priced, would definitely recommend
Stayed 6 nights in May 2023
Response from S. Vollrath on 5 Jun,2023
Dear Lucy,thank you for your feedback.We are glad to read that you liked the location of the hotel as well as the room and the comfortable bed.With BEST regards,

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from XB on 3 Jun,2023
Dear Nancy,thank you for your feedback.I am glad to hear that you had a pleasant stay at our hotel.We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

8/10 Good

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from XB on 3 Jun,2023
Dear Carmel,thank you for your feedback.I am glad to hear that you had a pleasant stay at our hotel.We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service
Staff were super helpful and hotel lovely however there was some building work taking place but not noisily. Did find the tube station building work/restrictions around the area quite disruptive
Stayed 3 nights in May 2023
Response from Luise - Reception on 26 May,2023
Dear Melanie,Thank you very much for your kind words. They will be forwarded to our staff. We are constantly striving to improve and maintain our standards. Thats why we just renewed our heating system to provide the best possible service.We are looking forward to your next visit and until next time wish you all the best.Best regards,Luise StelzelReception

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. nice buffet breakfast. reasonable price. I would return.
Stayed 3 nights in May 2023
Response from XB on 24 May,2023
Dear John,thank you for your feedback.I am glad to hear that you had a pleasant stay at our hotel. I am especially happy to hear that you liked the location of our hotel as well as our buffet.We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2023
Response from S. Vollrath on 5 Jun,2023
Liebe Marie,vielen Dank für Ihr Feedback.Mit BESTen Grüßen,

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service
The service and cleanliness was awesome.The area was very quiet and close to everything. My wife and I walked everywhere..
Stayed 3 nights in May 2023
Response from XB on 17 May,2023
Dear Pierre,thank you for your feedback.I am glad to hear that you had a pleasant stay at our hotel. I am especially happy to hear that you liked the location of our hotel as well as pur generall services and cleanliness of our hotel.We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Situated in a quiet street close to Spittlemarkt Underground station with easy access to bars and restaurants, tourist attractions and Alexandeplatz only 15-20 min walk away, this was perfect for my stay. The hotel is clean and the staff are friendly and good value for money.
Stayed 2 nights in May 2023
Response from S. Vollrath on 14 May,2023
Dear Elizabeth,thank you for your feedback.With BEST regards,

8/10 Good

Christine Joy

Travelled with partner
Liked: Amenities, property conditions & facilities
Okay
Response from S. Vollrath on 14 May,2023
Liebe Christine Joy,vielen Dank für Ihr Feedback.Mit BESTen Grüßen,

8/10 Good

Levy

Stayed 2 nights in May 2023
Response from S.Vollrath on 1 Jun,2023
Dear Levy,thank you for your feedback.With BEST regards,

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to museum island. Ideal cost for those on a budget.
Stayed 2 nights in Apr 2023
Response from XB on 2 May,2023
Dear Luke,thank you for your feedback.I am glad to hear that you had a pleasant stay at our hotel. I am especially happy to hear that you liked the location of our hotel.We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

6/10 Okay

Özgür

Travelled with family
Disliked: Property conditions & facilities
Not so clean. close the city center, area is silent but inside hotel is loud. It is acceptable for low-mid daily room price
Stayed 3 nights in Apr 2023
Response from Reception on 23 Apr,2023
Dear guest,thank you for your feedback on your recent stay at the Best Western Hotel am Spittelmarkt. We are sorry to hear that some factors in your room were not satisfying. If something wasn’t to your satisfaction, please come to the reception, so that we can assist you immediately in this regard.Also we have listed your preferences regarding a quiet room in your guest profile.Until your next visit, we wish you a happy day and a pleasant time.Best RegardsReception

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
---
Stayed 3 nights in Mar 2023
Response from XB on 3 May,2024
Dear Michael,thank you for your feedback.We are glad to hear that you had a pleasant stay at our hotel. We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area, easy walking distance to sightseeing areas
Stayed 1 night in Mar 2023
Response from S. Vollrath on 29 Mar,2023
Dear Gary,thank you for your feedback.With BEST regards,

4/10 Poor

Guido Javier

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Prize for the worst reception people :(
After our the 3rd stay we can confirm it: the worst customer service at a hotel I ever seen. Rude and impolite, I can manage. But useless and never ever be available to solve any problem, is too much. And not only to me: a customer said the AC wasn't working and the answer he received was "Wait more. And no, we can't go is sunday, nobody is working here, wait till tomorrow". And if you go, don't accept a room facing where they receive stuff for the hotel. Since 4:30am people chatting and heavy noises. Pros? It is cheap. Of course, you receive what you pay.
Stayed 1 night in Mar 2023
Response from S. Vollrath on 28 Mar,2023
Dear Guido Javier,thank you for your feedback.The receptionists were right at the weekend no technician is availabe and everything the can do when the hotel is full like the weekend you were there the only options are to change the room or to get a drink offered for free. We are very sorry for the inconviniences you had.With BEST regards,

10/10 Excellent

HARVEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly service.
Stayed 7 nights in Feb 2023
Response from S.Vollrath on 7 Mar,2023
Dear Harvey,thank you for the feedback.We are glad that you liked the location of our hotel as well as the frliendly service.With BEST regards,

8/10 Good

ISELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, all attractions were walkable.
Stayed 3 nights in Mar 2023
Response from S.Vollrath on 7 Mar,2023
Dear Isela,thank you for the feedback.We are glad that you enjoyed you stay with us and that you liked the location of our hotel.Wit BEST regards,

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to say, close to underground. Beautiful cafés and bars. Walking distance of key sites.
Stayed 3 nights in Feb 2023
Response from D. Resner on 28 Feb,2023
Dear Tracey,thank you for your feedback.We are glad to hear that you had a pleasant stay at our hotel. We are especially happy to hear that you liked the location of our hotel.We hope to welcome you again soon.With kind regards from BerlinD. Resner – Reception

8/10 Good

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the gotel and its location just dissPppinted with the virtual expidia staff .
Stayed 4 nights in Feb 2023
Response from D. Resner on 28 Feb,2023
Dear Debbie,thank you for your feedback.We are glad to hear that you had a pleasant stay at our hotel. We are especially happy to hear that you liked the location of our hotel. While we are sorry to hear that you had trouble with the virtual Expedia staff we would ask you to redirect your feedback directly to Expedia.We hope to welcome you again soon.With kind regards from berlinD. Resner – Reception

10/10 Excellent

Nathan

Stayed 1 night in Jan 2023
Response from XB on 14 Jan,2023
Dear Nathan,thank you for your feedback.We are glad to hear that you had a pleasant stay at our hotel. We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

10/10 Excellent

Joaquin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very helpful with questions.
Response from XB on 14 Jan,2023
Dear Joaquin,thank you for your feedback.We are glad to hear that you had a pleasant stay at our hotel. We are especially happy to hear that you liked the attitude of our staff.We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Polite and attentive staff. Convenient location. Comfortable room and bed. Clean bathroom. Clean hallways. No surprises. We got our money’s worth
Stayed 1 night in Dec 2022
Response from XB on 28 Dec,2022
Dear George,thank you for your feedback.We are glad to hear that you had a pleasant stay at our hotel. We are especially happy to hear that you liked the location of our hotel as well as the attitude of our staff.We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

10/10 Excellent

Tesalonika

Stayed 3 nights in Dec 2022
Response from XB on 24 Dec,2022
Dear Tesalonika,thank you for your feedback.We are glad to hear that you had a pleasant stay at our hotel. We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception

10/10 Excellent

nirit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Sandrine Vollrath on 22 Dec,2022
Dear Mr. Zamir,thank you for your feedback.Kind regards,Best Western am Spittelmarkt

10/10 Excellent

Peter

Stayed 2 nights in Nov 2022

10/10 Excellent

Soraia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, everything clean, friendly staff, good location, close to Alexanderplatz. 10 out of 10
Stayed 3 nights in Nov 2022
Response from XB on 27 Nov,2022
Dear Soraia,thank you for your feedback.We are glad to hear that you had a pleasant stay at our hotel. We are especially happy to hear that you liked the location of our hotel as well as the attitude of our staff.We hope to welcome you again soon.With kind regards from berlinX. Brasse – Reception