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Hotel Restaurant Goldener Schlüssel Bern

3.0 star property
Hotel in Bern with free breakfast and restaurant

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Photo gallery for Hotel Restaurant Goldener Schlüssel Bern

Terrace/patio
Balcony
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Property amenity
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
Free extra futon mattress
Separate bedroom
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Triple Room

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
Free extra futon mattress
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Economy Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Single Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Separate bedroom
Hairdryer
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Single Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Separate bedroom
Hairdryer
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room

Balcony

Comfort Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
Free extra futon mattress
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
Free extra futon mattress
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Single Bed

View all photos for Economy Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
Free extra futon mattress
Separate bedroom
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
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About the area

Map
Rathausgasse 72, Bern, BE, 3011

What's nearby

  • Berner Munster - 5 min walk - 0.4 km
  • Federal Palace - 5 min walk - 0.4 km
  • Bern Rose Garden - 12 min walk - 1.1 km
  • Bern Expo - 4 min drive - 2.5 km
  • Wankdorf Stadium - 5 min drive - 2.8 km

Getting around

  • Bern (ZDJ-Bern Railway Station) - 9 min walk
  • Bern (BRN-Belp) - 26 min drive

Restaurants

  • ‪The BEEF Steakhouse & Bar - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪VERSA - ‬1 min walk
  • ‪Cafe Des Pyrenees - ‬1 min walk
  • ‪Kornhauskeller - ‬3 min walk

About this property

Hotel Restaurant Goldener Schlüssel Bern

Hotel located in Old City of Bern
Consider a stay at Hotel Restaurant Goldener Schlüssel Bern and take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services. Be sure to enjoy a meal at Restaurant, the on-site restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Free bike hire, self-parking (surcharge) and an electric car charging station
  • Tour/ticket information, a reception hall and a lift
  • Multilingual staff, a front desk safe and smoke-free property
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guest rooms at Hotel Restaurant Goldener Schlüssel Bern have perks, such as pillow menus, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding and free extra futons
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CHF 22.50 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 22.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern

Frequently asked questions

Is Hotel Restaurant Goldener Schlüssel Bern pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Hotel Restaurant Goldener Schlüssel Bern?

Self-parking is available for CHF 22.5 per day.

What time is check-in at Hotel Restaurant Goldener Schlüssel Bern?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Restaurant Goldener Schlüssel Bern?

Checkout is at 11 AM.

Where is Hotel Restaurant Goldener Schlüssel Bern located?

Located in Old City of Bern, this hotel is steps away from Zahringerbrunnen, Bern Clock Tower and Einstein-Haus. Theater am Zytglogge and Einstein Museum are just steps away. Bern (ZDJ-Bern Railway Station) is 9 minutes by foot and Bern Station is 10 minutes.

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Hotel Restaurant Goldener Schlüssel Bern Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 194 out of 587 reviews
Rating 8 - Good. 252 out of 587 reviews
Rating 6 - Okay. 100 out of 587 reviews
Rating 4 - Poor. 30 out of 587 reviews
Rating 2 - Terrible. 11 out of 587 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

Very nice location. Because of this on the other hand very noisy at night.
Stayed 2 nights in Jun 2025

6/10

It's located in the old town. The property can have some improvements.
Stayed 1 night in Jun 2025

10/10

Excellent
Stayed 1 night in May 2025

10/10

Very nice!
Stayed 1 night in May 2025

10/10

Breakfast
Stayed 1 night in Apr 2025

10/10

Easy checkin. Great breakfast and very friendly and helpful breakfast server. He was very polite and helpful. Parking is near in the garage and the hotel provides a great rate. Park the car and leave it. You don’t need it unless leaving town. Train station is nearby and perfect for a day trip to Zermatt.
Stayed 2 nights in May 2025

8/10

The room was clean and breakfast was nice except the room window was broken and cannot be open thus no proper ventilation but equipped with portable fan.
Stayed 1 night in Jun 2025

8/10

The property is very well located and you can walk to all attractions in Bern.
Stayed 2 nights in Sep 2024

10/10

The stay at this hotel was perfect !
Stayed 1 night in Jan 2024

6/10

The location was great - so close to sights and public transportation options, shops, outdoor markets, etc. The rooms are more basic than I expected. The bathroom is like a closet - no real privacy. They provide earplugs, which I thought was nice, considering how loud it is. Without air conditioning, you really need the windows open to get fresh air. I had to sleep with Bluetooth earbuds to drown out the noise from the restaurants below. We got the family room and I expected a little more space based on the website. The breakfast spread was very nice. Just pointing these things out for anyone who is a light sleeper or who needs cool air to sleep. The people were very nice and I can’t say enough about the great location.
Stayed 1 night in Jun 2025

8/10

Hotel was clean, it was right downtown and walkable everywhere. Good breakfast and great staff.
Stayed 1 night in Apr 2024

6/10

Great location.
Stayed 2 nights in Aug 2023

8/10

Good location
Stayed 1 night in May 2024

4/10

The only plus point about the hotel was the location. The buffet breakfast was limited to breads, cheese , yogurts. There wasn’t any warm food like scrambled eggs etc The room wall was think and we could hear others people talking in their room. They do not change towel daily and the hotel is kind of old. Compared to all the other hotels I stayed in Switzerland , this was disappointing
Stayed 2 nights in Apr 2025

8/10

Great located! The staff is friendly and helpful. Walking district to the train station (20 minutes). Close to restaurants and shops. Felt very safe during the day and night.
Stayed 1 night in Oct 2024

10/10

Great place to stay. Location is amazing just a short walk to some major sites. Staff was friendly and helpful.
Stayed 4 nights in Jun 2022

10/10

Hotel was amazing. Perfect location and the area is amazing. Hotel staff were helpful. Wish we could have spent more time in Bern.
Stayed 2 nights in Jun 2024

10/10

Great place to stay. Breakfast was excellent. Staffs were friendly and professional.
Stayed 2 nights in Sep 2022

10/10

Perfect location, staff was very friendly, room was spacious, clean, bed was comfortable, bathroom was adorable and loved the colored glass walls. Would definitely recommend and stay here again!
Stayed 2 nights in Oct 2022

10/10

We stay two nights Very impressive with the condition and service, so we extend stay one more night.
Stayed 2 nights in Apr 2024

10/10

Centrally located hotel. Nice spacious room. Nice breakfast provided in morning. The restaurant is also open in the evening and the food was excellent. Lots of restaurants and shopping in the area.
Stayed 3 nights in Jun 2024

10/10

It is right in the center of action. We found parking 5 minutes away. The manager/owner was really nice talking to us.
Stayed 1 night in Sep 2024

8/10

Best location in the center of bern
Stayed 1 night in Jul 2023

10/10

Excellent, helpful, friendly staff. Very comfortable quiet room. Walkable to town center. Delicious breakfast.
Stayed 1 night in Apr 2024

10/10

We thoroughly enjoyed our stay at Goldener Schlüssel hotel. The staff were friendly and helpful, the location was perfect for wandering around the old city of Bern and our room was comfortable and spacious, it even had a balcony that overlooked the nearby streets. I would highly recommend this hotel.
Stayed 3 nights in Dec 2023