Hotels near Big Cat Rescue

"The property location is excellent . The hotel is very clean and updated. Breakfast could be improved with ham, bacon or sausage to accompany the eggs. It only happened one day. The elevator functionsing needs attention"

"What a great property "

"Exceed my expectations. Location is perfect for the purpose of my trip. Highly recommend."

"Where do I start……I booked a suite & also a separate room for family. I specifically requested the extra room to be 2 queens. When we got to the hotel at 4:30, the extra room had been changed to just a king and wasn’t even ready. That started the experience on the wrong foot. We had to wait for the 2nd room to be ready & had to keep insisting that we wanted 2 queens. After finally getting to our rooms, we all decided to head to the downstairs bar to meet for cocktails & appetizers. Several people requested Pina Coladas & were told that the bar could not make them because their blender was broken & had been for a while. The food was less than appetizing that we ordered & ended up not eating it. Every time we ran the water or flushed the toilet in our suite, the plumbing banged so loud in the wall that it was ridiculous! The next day, housekeeping didn’t even have our room cleaned & it was 4:30 in the afternoon. We had to complain & when they finally sent someone up to the room, it was done half-a#$(*with no extra towels that we requested. Horrible experience. They don’t even have a coffee shop in the hotel. The best part of the whole trip was the valet staff & bellhops! They were awesome! Don’t waste your time on this “Grand Hyatt”. A total disappointment. We’ll find somewhere else to stay from now on. Horrible experience."

"I’ll never stay there again. Awful area, creepy guests, room was falling apart, stained, and rusty"

"Room and bathroom were very clean, tv and a/c worked well. Breakfast was a good variety of hot and cold items. Good coffee."

"Great experience! When stay again!"

"Booking via a 3rd party hurt me in the end. When I arrived, I was immediately told my reservation had been moved to a sister hotel. I received no email or phone call as they stated when you book with a 3rd party, no contact information is provided to them. The first manager at the courtyard was rude! At the Residence Inn, they upgraded my room to a 2 bdrm suite for the inconvenience; however, as I was exiting the shower, the entire shower door came off the hinges and fell on me! This is a 20 pound plexi glass door! I immediately go to the front desk, still wet, and told them what occurred. As you could imagine, I was not being pleasant at this point. Two gentlemen come, one being a manager, and offers to change my room once again and refund my money for the room. Although it was made right in the end, I was aggravated and the whole experience is not something I would write home about. This was my first visit to Tampa, 5 out of 10, I DO NOT RECOMMEND"

"Clean room "