Big Lake Hotels from S$114

"We stayed twice. Both in the middle of the week. The first room was in the hotel part. It had been updated and was nicer than I expected. The next week I thought we would get the same or very similar room based on my online experience. It was more money, but I credited that to being closer to the busy season or because I booked closer to the time we would stay. It was not the same room. The second time the room was in the outdoor entrance motel part. It was not as well-kept or updated, yet it cost more. Both rooms were relatively clean. The staff was friendly. The breakfast was good for the cost of the stay."

"The room were clean and very well kept but did not have enough towels in the room, the mattresses were awful. Over all good for and over night stay."

"I booked a room for 3 days unfortunately I was unable to call to address that I’d arrive late due to being stuck in a remote area for work. When I arrived they had canceled my reservation even though I prepaid for 3 days! they refused to rebook me a room or refund my prepayment. I had to book a new hotel elsewhere."

"My car was vandalism anx slahed my tires"

"Hotel was nice and clean but common areas were so crowded on a Saturday you couldn’t enjoy any of them. The bar the pool table the couches and tables all crowded and overflowing. Kids running around in and out of the bar playing pool. There was like 30 kids in the pool (not exaggerating) and once came the hour that was “adults only” before the pool closed. lingering kids had to be kicked out 3 times we went to get in the pool to find out it was barely warm and so yellow/green you didn’t want to stick more than a toe in it anyways. for sanitary reasons is and the other couple who came down to go in the hot tub at adult only time decided not to not get in the hot tub bc it was so gross. Instead we got in the pool which wasn’t any cooler than the hot tub anyways. Pretty disappointing when we booked a hotel based on hot tub availability. Nice from though? Next time I will pay more money to go somewhere not overcrowded. "

"Melissa at the front desk was wonderful. Disappointed the hot tub did not work. Stay was wonderful otherwise. "

"I stay here once per year because it is convenient and affordable."

"Unfortunately, the room I reserved was not available and I was placed in a substitute room that did not meet my needs. I was not informed about the substitute until I returned to the desk to check out. The staff apologized profusely. The GM assured me that I would not be charged. I wished it could have worked out because I was looking forward to the amenities."

"Plenty of parking. Area is a bit to be desired but thats not the fault of the hotel. Great bar and restaurant. Modern, cozy rooms. "