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Reviews of Airport Hotel, Billund

3 out of 5
Airport Hotel, Billund
Passager Terminalen 4, Billund

Reviews

8.4

Very good

Rating 10 - Excellent. 612 out of 1467 reviews" "
Rating 8 - Good. 593 out of 1467 reviews" "
Rating 6 - Okay. 165 out of 1467 reviews" "
Rating 4 - Poor. 62 out of 1467 reviews" "
Rating 2 - Terrible. 35 out of 1467 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
pleasant staff, clean comfy rooms. Made an early morning flight a lot easier
Stayed 1 night in Apr 2024
Response from Paulina on 22 Apr,2024
Dear Sharon,Thank you for your stay with us and for sharing your experience with other travelers. We happy that you enjoyed your stay and we looking forward to having you as a guest again.Regards,Airport Hotel

6/10 Okay

William

Business traveller
Liked: Staff & service
Fine hotel for the convenience next to the airport. More pillows would have been appreciated
Stayed 1 night in Apr 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was a 5 minute walk away from the terminal. The rooms are very small and basic, but could sleep a family of 4 wit the 2 bunk beds. The entire bathroom is the shower floor.
Stayed 1 night in Apr 2024

6/10 Okay

nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was pretty warm. Would like stalls for showers, water runs all over the floor with just the curtains.
Stayed 1 night in Feb 2024
Response from Paulina on 25 Feb,2024
Dear Nancy,Thank you for taking the time to review your stay at Billund Airport Hotel. We're sorry to hear that your recent visit wasn't up to your expectations. Thank you for your valuable feedback, it will help us make changes for the better.We hope you give us another chance soon, so we can share a more positive experience.Regards,Billund Airport Hotel

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to spend the night for an early morning flight. They let you keep your luggage trolly in the room.
Stayed 1 night in Feb 2024
Response from Paulina on 19 Feb,2024
Dear John,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Billund Airport hotel . We hope you’ll visit us again soonRegards,Billund Airport Hotel

10/10 Excellent

Lene

Stayed 1 night in Jan 2024
Response from Paulina on 14 Jan,2024
Dear Lene,Thank you for your review and for choosing our hotel. We happy that you enjoyed your stay and we looking forward to having you as a guest again.Regards,Billund Airport Hotel

10/10 Excellent

Eric

Stayed 1 night in Jan 2024

10/10 Excellent

Ademola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Mikkel on 20 Jan,2024
Thank you for the review.We are happy to hear that you had a plasant stay at our hotelHave a nice day :-)

8/10 Good

Jane, San Diego

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Mikkel on 20 Jan,2024
Thank you for the review.We are happy to hear that you had a plasant stay at our hotelHave a nice day :-)

10/10 Excellent

Malene

Stayed 1 night in Jan 2024
Response from Mikkel on 20 Jan,2024
Thank you for the review.We are happy to hear that you had a plasant stay at our hotelHave a nice day :-)

8/10 Good

Chun Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Paulina on 28 Dec,2023
Dear Chun Kit,Thank you for your review and for choosing our hotel. . We work hard to make our guests happy, and we appreciate your feedback.Regards,Billund Airport Hotel,

10/10 Excellent

Peter

Stayed 1 night in Dec 2023
Response from Paulina on 21 Dec,2023
Dear Peter,Thank you so much for taking the time to share your experience with us. We are to glad to hear that you enjoyed your stay at Billund Airport Hotel. We hope to have the chance to welcome you back again.Best Regards,Billund Airport Hotel,

10/10 Excellent

vigdis

Stayed 4 nights in Dec 2023
Response from Paulina on 21 Dec,2023
Dear Vigdis,Thank you for your positive comments. We are to glad to hear that you enjoyed your stay with us. We hope your next stay is around the corner. Best Regards,Billund Airport Hotel,

10/10 Excellent

Elsemarie

Stayed 1 night in Dec 2023
Response from Floriana on 19 Dec,2023
Thank you for your review.We are very glad to hear that you had a pleasant stay with us, and we look forward to welcoming you again in the future.Have a lovely day,Best regards,Billund Airport Hotel

10/10 Excellent

Lone Have

Stayed 1 night in Dec 2023
Response from Floriana on 17 Dec,2023
Thank you for your review.We are very glad to hear that you had a pleasant stay with us, and we look forward to welcoming you again in the future.Have a lovely day,Best regards,Billund Airport HotelFloriana

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mikkel on 17 Dec,2023
Thank you for your review.We are glad to hear that you had a pleasant stay with us, and we appreciate your feedback.We hope to be able to welcome you again soon, Best regards,Billund Airport Hotel

10/10 Excellent

Martin

Stayed 1 night in Dec 2023
Response from Floriana on 17 Dec,2023
Thank you for your review.We are very glad to hear that you had a pleasant stay with us, and we look forward to welcoming you again in the future.Have a lovely day,Best regards,Billund Airport HotelFloriana

8/10 Good

Flemming

Stayed 1 night in Dec 2023
Response from Pualina on 13 Dec,2023
Kære Flemming,Mange tak for den flotte og uddybende anmeldelse. Vi arbejder hårdt for at gøre vor gæster glade og sætter pris på din feedback. Venlig hilsen,Billund Airport Hotel,

8/10 Good

Torben

Stayed 1 night in Dec 2023
Response from Paulina on 13 Dec,2023
Kære Torben,Tak fordi du tager dig tid til at skrive en anmeldelse af vores hotel. Vi arbejder hårdt for at gøre vores gæster glade og sætter stor pris på din feedback. Venligst hilsen,Billund Airport Hotel,

8/10 Good

Knud Erik

Stayed 1 night in Dec 2023
Response from Paulina on 13 Dec,2023
Kære Erik,Mange tak for din anmeldelse. . Vi arbejder hårdt for at gøre vores gæster glade og sætter stor pris på din feedback. Venlig hilsen,Billund Airport Hotel,

8/10 Good

OrifO

Stayed 1 night in Dec 2023
Response from Paulina on 13 Dec,2023
Dear OrifOThank you so much for your review. We are delighted to hear that you had a positive experience with us at Billund Airport hotel . We hope you’ll visit us again soon.Regards,Billund Airport Hotel,

10/10 Excellent

Matteo

Stayed 1 night in Dec 2023
Response from Paulina on 13 Dec,2023
Dear Matteo,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Billund Airport hotel . We hope you’ll visit us again soonRegards,Billund Airport Hotel,Paulina

6/10 Okay

svenn arne

Liked: Room comfort
Stayed 1 night in Dec 2023
Response from Paulina on 13 Dec,2023
Dear Svenn,Thank you for taking the time to write this review. We work hard to make our guests happy, and we appreciate your feedback. We hope to have the chance to welcome you back again.Regards,Billund Airport Hotel,

8/10 Good

Stephan

Stayed 1 night in Dec 2023
Response from Paulina on 13 Dec,2023
Dear Stephan,Thank you for taking the time to write this review.We work hard to make our guests happy, and we appreciate your feedback. We hope you’ll visit us again soon.Regards,Billund Airport Hotel,

6/10 Okay

Lisbeth

Stayed 1 night in Nov 2023
Response from Paulina on 5 Dec,2023
Dear Lisbeth,Thank you for your stay with us and for sharing your experience with other travelers. We work hard to make our guests happy, and we really appreciate your feedback. We hope you’ll visit us again soon.RegardsBillund Airport HotelPaulina

8/10 Good

Lars

Stayed 1 night in Nov 2023
Response from Floriana on 17 Dec,2023
Thank you for your review.We are very glad to hear that you had a pleasant stay with us, and we look forward to welcoming you again in the future.Have a lovely day,Best regards,Billund Airport HotelFloriana

10/10 Excellent

Peter Taero

Stayed 1 night in Nov 2023
Response from Floriana on 17 Dec,2023
Thank you for your review.We are very glad to hear that you had a pleasant stay with us, and we look forward to welcoming you again in the future.Have a lovely day,Best regards,Billund Airport HotelFloriana

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God beliggenhed
Stayed 1 night in Nov 2023
Response from Mikkel on 2 Dec,2023
Thank you for the reviewHave a nice day :-)

6/10 Okay

Jens Smed

Stayed 1 night in Nov 2023
Response from Paulina on 15 Dec,2023
Dear Jens,Thank you for your stay with us and for sharing your experience with other travelers. We work hard to make our guests happy, and we appreciate your feedback.Regards,Billund Airport Hotel

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service
Decent airport hotel, average breakfast selection. Service is great and staff English capability is good. To get around you will need to always go back to the airport for parking / public transportation.
Response from Mikkel on 26 Nov,2023
Thank you for your reviewHave a nice day :-)

8/10 Good

DIDIER

Stayed 1 night in Nov 2023
Response from Paulina on 15 Dec,2023
Dear Didier,Thank you for your review and for choosing our hotel. We work hard to make our guests happy, and we appreciate your feedback.RegardsBillund Airport Hotel,

6/10 Okay

Tore

Stayed 1 night in Nov 2023
Response from Mikkel on 25 Nov,2023
Thank you for the reviewHave a nice day :-)

6/10 Okay

Kirsten

Stayed 1 night in Nov 2023
Response from Mikkel on 25 Nov,2023
Thank you for the reviewHave a nice day :-)

10/10 Excellent

Tommi

Stayed 1 night in Nov 2023
Response from Floriana on 22 Nov,2023
Thank you for your review on Billund Airport Hotel. We work hard to make our guests happy and appreciate your feedback. Best Regards, Billund Airport Hotel, Floriana.

8/10 Good

Jens Weiersøe

Stayed 1 night in Nov 2023
Response from Floriana on 18 Nov,2023
Thank you for your review.We are glad to hear that you had a pleasant stay with us, and we appreciate your feedback.We hope to be able to welcome you again soon, Best regards,Billund Airport Hotel

8/10 Good

vibeke

Stayed 1 night in Nov 2023
Response from Floriana on 18 Nov,2023
Thank you for your review.We are glad to hear that you had a pleasant stay with us, and we appreciate your feedback.We hope to be able to welcome you again soon, Best regards,Billund Airport Hotel

10/10 Excellent

Niels

All was great.
Stayed 1 night in Nov 2023
Response from Paulina on 15 Nov,2023
Dear Niels,Thank you for taking the time to share your experience. We work hard to make our guests happy, and we appreciate your feedback. We hope you give us another chance soon, so we can share a more positive experience.RegardsBillund Airport HotelPaulina

10/10 Excellent

Tony

Stayed 1 night in Nov 2023
Response from Paulina on 15 Nov,2023
Dear Tony,Thank you for your review and for choosing our hotel. We happy that you enjoyed your stay and we looking forward to having you as a guest again.RegradsBillund Aiurport HotelPaulina

10/10 Excellent

james

Stayed 1 night in Nov 2023
Response from Paulina on 11 Nov,2023
Dear JamesThank you for taking the time to review your stay with us. We very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.RegardsBillund Airport HotelPaulina

6/10 Okay

Andrew

Stayed 1 night in Nov 2023
Response from Paulina on 8 Nov,2023
Dear AndrewThank you for your feedback.We work hard to make our guests happy and appreciate it.RegrdsBillund Airport HotelPaulina

10/10 Excellent

Violetta

Stayed 1 night in Nov 2023
Response from Paulina on 8 Nov,2023
Dear Violetta Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Billund Airport hotel . We hope you’ll visit us again soon.RegardsBillund Airport HotelPaulina

8/10 Good

Cathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic function
This is a good hotel - but quite basic. It’s a place to stay whilst using the airport. Clean, comfortable but no frills No kettle in the room, one pillow I would stay again but only in or out of airport - It’s not a place to stay for more than 1 night.
Stayed 1 night in Nov 2023
Response from Mikkel on 4 Nov,2023
Thank you for your review, and will take your comments into consideration, we hope to see you againHave a nice day :-)

8/10 Good

Camilla

Stayed 1 night in Nov 2023
Response from Mikkel on 5 Nov,2023
Thank you for your reviewHave a nice day :-)

10/10 Excellent

Jette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mikkel on 4 Nov,2023
Thank you for your review, we are happy to hear that you had a plesant stay at our hotel, we hope to see you againHave a nice day :-)

8/10 Good

Jonas

Stayed 1 night in Oct 2023
Response from Mikkel on 4 Nov,2023
Thank you for your review, we are happy to hear that you had a plesant stay at our hotel, we hope to see you againHave a nice day :-)

6/10 Okay

Leif

Stayed 1 night in Oct 2023
Response from Mikkel on 4 Nov,2023
Thank you for your review, we hope to see you againHave a nice day :-)

6/10 Okay

Peter Bang

Stayed 1 night in Oct 2023
Response from Mikkel on 4 Nov,2023
Thank you for your review, we hope to see you againHave a nice day :-)

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mikkel on 4 Nov,2023
Thank you for your review, we are happy to hear that you had a plesant stay at our hotel, we hope to see you againHave a nice day :-)

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like that there was no kettle in the room- I didnt like the unconventional check in by tablet- I didnt like that Expedia had not sent me a booking code that was recognised by the check-in computer - so it said I had no booking- This is distressing after a flight I eventually found that the barman could deal with check-in problems - but this was not clear from the notices on entering the hotel
Stayed 1 night in Oct 2023
Response from Mikkel on 4 Nov,2023
Thank you for your review, and will take your comments into consideration, we hope to see you againHave a nice day :-)

8/10 Good

Lone Have

Stayed 1 night in Oct 2023
Response from Mikkel on 4 Nov,2023
Thank you for your review, we are happy to hear that you had a plesant stay at our hotel, we hope to see you againHave a nice day :-)