Front of property – evening/night

Reviews of Diyalo Lords Plaza Birgunj

3.5 out of 5
Diyalo Lords Plaza Birgunj
Opposite Rastriya Banijya Bank Building, Adarsh Nagar, Birgunj, Central Development Region

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Teri on 2 Mar,2023
Dear Sir,your plan was on Room only and Hotel requested you to edit online since hotel has charge the breakfast you have mark details not good .We have spoken on this and tried but its was your booking error not by hotel.

10/10 Excellent

Madhavan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Such a wonderful hotel at Birgunj. It was truly comfortable and there was selection of 2 types of breakfast. One was South Indian and other being the Indian. Food was amazing Out of all; they provide best Spa in town. Senses Spa and Wellness within Hotel Diyalo Lords. The ambiance was too great. It was a complete relaxation for my body, mind and soul. Highly recommended hotel.
Response from Teri on 26 Dec,2022
Dear Guest, It was indeed a pleasure having you , we thank you for sharing your encouraging feedback . It is our earnest endeavor to ensure that our guests enjoy a memorable experience and we are delighted to note that our food & service and personnel have left you with a favorable impression. We thank you for your valuable feedback & suggestions. Diyalo Lords Plaza Birgunj , General Manager Shailej N Teri

8/10 Good

Ayush

Stayed 1 night in Nov 2021

10/10 Excellent

BHARPUR SINGH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Comfortable Stay
It was a safe and comfortable stay, Safety, hygiene cleanliness is a must in covid times and this hotel has it all. Food was great. The staff was really friendly and supportive. Highly recommended for business stays.
Stayed 2 nights in Feb 2021
Response from Narottam Sharma , Asst. Front Front Office Manager on 8 Mar,2021
Dear Guest, It was indeed a pleasure having you , we thank you for sharing your encouraging feedback. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and we are delighted to note that our food & service and personnel have left you with a favorable impression. We thank you for your valuable feedback & suggestions.

8/10 Good

Paresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay arrangements. Keep up the good work.
Good stay. The Hotel needs to put in a Gym at the earliest for the convenience of the fitness conscious guests.
Stayed 3 nights in Jun 2019
Response from jay shankar on 23 Sept,2020
Dear Guest, Greetings from Diyalo Lords Plaza, Birganj !! Thank you for sharing this beautiful review with us! . We have added the Gym facility .We hope to see you again. Regards, jay shankar

8/10 Good

PRAMOD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from SHREERAM on 6 Jun,2019
Dear Guest, Greetings from Diyalo Lords Plaza, Birganj !! Thank you for sharing this beautiful review with us! We are elated to receive such kind words for your stay with us on this acknowledged forum. We hope to see you again. Warm Regards, Shreeram Tewari General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, nice property, Special shout out to Ms Samihana and Mr Jayshankar for making our experience great :).
Stayed 2 nights in May 2019
Response from Teri on 12 May,2019
Dear Guest Thank you very much for sharing your valuable feedback with us. We are delighted to note that you liked the hotel ambiance & rated it as a wonderful place to stay. The fact also gives us pleasure that you found out the food to be excellent and also the smooth check in, location advantage & quality of room decor has been appreciated by your kind self. Your feedback gives us strength to explore every possible way to meet our valued guest expectations. We look forward to welcome you back in your next visit and thank you for recommending LORDS PLAZA BIRGUNJ

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from FOM on 8 May,2019
thanks for your stay