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Reviews of Hotel Victoria

3.5 out of 5
Hotel Victoria
Hotel Victoria, Victoria Avenue, Blantyre

Reviews

5.6
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

7.0/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Stayed 27 nights in Oct 2023

8/10 Good

Jaccob, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good but they can improve on breakfast menu and they should replace the old carpet in the rooms plus the old furniture as well
Stayed 2 nights in Aug 2023

6/10 Okay

Graeme

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We changed rooms because the air con did not work, the new room only had tepid water after running the tap for ten minutes. Sometimes hot water would come but then vanish. The air con in the new room worked but was loud, that was fixed. The Mosquito net around the bed had gaping holes. The dead lock on the door did not work. The internet was poor and patchy. The swimming pool did not have any water in it and was next to a main road. No alcohol could be drunk on the premises. The staff were friendly and tried to help. All in all the hotel was tired and needed a good make over.
Stayed 7 nights in Jul 2023

8/10 Good

McDuff

Stayed 1 night in Apr 2022

8/10 Good

Sandra

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
We booked through the site. But it took the staff 45 minutes to assist us because they couldn’t find the booking in their system even though we had shown them our booking confirmation. However, breakfast included was good. I think hotel rooms shouldn’t have carpeting as it traps dust and could trigger allergies. All in all the service was ok
Stayed 2 nights in Apr 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service ever
The worst service ever, they left me waiting then refused to let me checking in, requestes to talk to their .manager, no body showed up, recpetionist was rude, i had to leave finally and go looking for another hotel
Stayed 1 night in Feb 2019

6/10 Okay

Philippe

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beaucoup trop bruyant. Manque d’isolation phonique
Stayed 1 night in Sep 2019