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Reviews of Champlin's Marina & Resort

3.5 out of 5
Champlin's Marina & Resort
80 West Side Rd, Block Island, RI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 68 reviews" "
Rating 8 - Good. 16 out of 68 reviews" "
Rating 6 - Okay. 2 out of 68 reviews" "
Rating 4 - Poor. 3 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mateusz, East Rutherford

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and ver friendly stuff
Stayed 2 nights in May 2024
Response from Champlins Marina & Resort. on 13 May,2024
Thank you for your wonderful review, we enjoyed having you to our property and look forward to welcoming you back in the future. Have a great Summer.

10/10 Excellent

Janet

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay again! Very clean & dog friendly!! Staff was fabulous!
Stayed 1 night in Sep 2023
Response from Reservations on 17 Oct,2023
Thank you for the feedback, we cannot wait to welcome you again!

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like that I had to walk to the office for ice. I did not like the ~ 200 foot walk down a hill to get coffee before returning to my room. Everything else was fantastic!
Stayed 5 nights in Sep 2023

10/10 Excellent

Maria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a strange circumstance that caused us to need 2 rooms on Block Island . It was last minute and we didn't know how long we would be there but Ivy and the staff could not have been more accomodating,informative and flexible. We can't say enough how wonderful the whole crazy experience was.
Stayed 1 night in Sep 2023
Response from Reservations on 17 Oct,2023
Than you for the feedback! Glad you enjoyed your stay with us!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Reservations on 17 Oct,2023
Than you for the feedback!

10/10 Excellent

Jessica

Stayed 1 night in Sep 2023
Response from Reservations on 17 Oct,2023
Than you for the feedback!

6/10 Okay

Gail

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Got to our room. got settled after we walked 2 miles. Went out to the balcony to sit in the chair, as I sat down, the seat went down to the floor, it was broken. Could have really gotten hurt. My husband had to help me out of the chair. No dining to speak of, except a boutique dining area, with micro waved food.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tyler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Reservations on 17 Oct,2023
Than you for the feedback!

10/10 Excellent

Furwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was really helpful. We got there 10:30am, we had to attend wedding at 12pm. She managed to get us room and checked in early so we could get ready. We really appreciate it!
Stayed 1 night in Sep 2023
Response from Reservations on 20 Sept,2023
Thank you for your feedback. Glad you enjoyed your stay with us!

10/10 Excellent

Julie, Old Lyme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow we come to Block every year and have never stayed here before. I read some of the reviews and was a little nervous. I’m so glad I chose to make my own opinion and boy do I have one. We got there early and were planning on leaving our things. Our room was ready and we were so excited. Our room was above the pool nice king bed. Decorated very nice with a nautical theme and everything looked new. Great bathroom and great tv. We didn’t even know about the shuttle until we got to the resort. Everyone was so friendly. Loved the pool and bar and the mudslides. The bar at the end of the marina was so fun. For dinner we took the path to the blue Oar. In the morning we paddle boarded. Everything and everyone was so nice. We can’t wait to come back next year.
Stayed 1 night in Sep 2023
Response from Reservations on 15 Sept,2023
Hi Julie,We are so glad you made the choice to stay with us. So happy you enjoyed your stay, and decide to come back next year! We will be gladly to open you back up to the hotel!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Reservaitons on 20 Sept,2023
Thank you for your feedback, glad you enjoyed your stay with us!

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Reservations on 13 Sept,2023
Thank you for the review! Hope you enjoyed your time with us!

10/10 Excellent

Kelly

Stayed 1 night in Sep 2023
Response from Reservations on 13 Sept,2023
Thank you for the review! Hope you enjoyed your time with us!

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 1st visit to Block Island, we enjoyed our stay. I would have liked to have a coffee maker in the room. We will return.
Stayed 4 nights in Sep 2023
Response from Reservations on 11 Sept,2023
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

Eric, Southborough

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great access to the Salt Pond and boating.
Stayed 1 night in Sep 2023
Response from Reservations on 11 Sept,2023
Thank you for the review! Glad you enjoyed your stay with us!

8/10 Good

Sachiko

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Reservations on 7 Sept,2023
Thank you for your rating, we hope you enjoyed your stay with us!

8/10 Good

Dayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Reservations on 7 Sept,2023
Thank you for your rating, we hope you enjoyed your stay with us!

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Wonderful experience- hotel was so clean- views spectacular- plenty of activity - great pool- entertainment on dock fun.
Stayed 2 nights in Sep 2023
Response from Reservations on 7 Sept,2023
Thank you for your rating and nice words, we hope you enjoyed your stay with us!

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Reservations on 7 Sept,2023
Thank you for your rating, we hope you enjoyed your stay with us!

8/10 Good

Elizabeth, Sackets Harbor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Reservations on 7 Sept,2023
Thank you for your rating, we hope you enjoyed your stay with us!

4/10 Poor

James

Stayed in 209, the public access door slammed all early morning from either staff or customers. Kids running laps till late hours all around the outer deck slamming their feet. the HVAC was a nightmare, so loud kept us up all night. front desk had no ice. Way too expensive for this tiny room per night.
Stayed 3 nights in Aug 2023

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Reservations on 7 Sept,2023
Thank you for your rating, we hope you enjoyed your stay with us!

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Reservations on 30 Aug,2023
We are glad you enjoyed your stay with us, we hope to have you join us again soon!

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2023
Response from Reservations on 17 Oct,2023
Than you for the feedback!

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Reservations on 7 Sept,2023
Thank you for your rating, we hope you enjoyed your stay with us!

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the complimentary shuttle service to town. In the event that you need a taxi, you can easily get one. We also took advantage of the bikes that the resort allows you to use free of charge. It was a great way to see the island!!
Stayed 2 nights in Aug 2023
Response from Champlin's Team on 18 Aug,2023
Thank you for your review, we are glad you enjoyed some of our ameniies and your stay on BIock Island.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Very disappointing!
For being listed as a 'resort,' it did not feel like one. The hotel room was adequate but gave more of a motel room feel. The dresser drawers were almost impossible to open & close. The maid gave us new towels but did not clean the toilet. The TV got only 5 channels & the reception was fuzzy. Skip the restaurant! What was listed as 'crostini' on the menu was half a piece of sandwich bread with the crust cut off, toasted on only 1 side. The sauce on the pasta dish was clearly from a jar. The crab cakes were good but when I asked for more sauce, the server brought the wrong one. She clearly had no idea what I wanted. The pool was empty when we arrived, & only got filled the day we left so we were unable to use it.
Stayed 2 nights in Aug 2023

2/10 Terrible

Ibett

Travelled with family
Disliked: Staff & service, amenities
I made a $545 expensive reservation to this hotel to celebrate my birthday. I went to obtain quiet and quality time away. I instead received bad customer service from front desk, had reserved to obtain a view and balcony and instead was placed on a room above the bar kitchen where you can hear the music play all day past 9pm. No view in the room only a side window that viewed to parking lot and the pool was closed all day. At 530am I got woken up by a shake in the room assume kitchen equipment. I was out of there 7am not returning here again.
Stayed 1 night in Aug 2023

8/10 Good

Eli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely few days at the resort. First time on Block Island and would look forward to going again.
Stayed 2 nights in Aug 2023
Response from Champlin's Team on 18 Aug,2023
Wonderful to hear, we look forward to your return visit!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all friendly and accommodating. The room was clean and neat. The free shuttle to Old Harbor was a real plus! The hotel should have a coffee pot in the room or at least in the lobby, and also offer a continental breakfast. It was inconvenient to go to the cafe on property and pay for grab and go options. The restaurant on property had little options, no dinner rolls or bread available with dinners, and no dessert menu. It was in an inconvenient location and hard to find where to enter the restaurant. Also, it was inconvenient to have to make reservations when you’re a guest at their hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Janet

Travelled with family
The bed was too high. I’m under 5’ and I had to literally climb into the bef
Stayed 6 nights in Jul 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful resort on Block Island! I highly recommend this hotel! They had a shuttle free of charge to the downtown area and the staff were very friendly and helpful!
Stayed 1 night in Jul 2023
Response from Champlin's Team on 18 Aug,2023
Thank you for your review, we hope you will visit us again soon.

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and clean
Stayed 1 night in Jun 2023
Response from Champlin's Team on 18 Aug,2023
Thank you! We hope to see you again soon.

10/10 Excellent

José M

Stayed 2 nights in Jul 2023
Response from Reservations on 7 Sept,2023
Thank you for your rating, we hope you enjoyed your stay with us!

10/10 Excellent

Ryan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating
Stayed 2 nights in Jul 2023
Response from Reservations on 7 Sept,2023
Thank you for your rating, we hope you enjoyed your stay with us!

4/10 Poor

Theodore

Liked: Cleanliness, room comfort
Disliked: Staff & service
bad 4th trip
We would never stay there again They don't accommodate there guests very well at 600.00 + per night ! We booked a Oceanview room when we arrived the front desk clerk just laughed. and told we don't have any ocean front rooms available. there restaurant was not great although the server Sophia was very good as she was the only server there.
Stayed 3 nights in Jul 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother-Daughter Weekend
I visited Champlins with my teenage daughter for 3 day weekend and we had an amazing time. Pool was beautiful and we really enjoyed taking the kayaks and peddler boat out for spin around cove. Plus, the Mudslides did not disappoint! Staff was so friendly and helpful- can’t wait to go back.
Stayed 2 nights in Jul 2023
Response from Reservations team on 6 Jul,2023
Thank you Diana for this great feedback! We are so glad you enjoyed your time with us!

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Jocelyn on 3 Jul,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best place on the island to stay at
Stayed 2 nights in Jun 2023
Response from Jocelyn on 3 Jul,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Keith

Stayed 1 night in Jun 2023
Response from Jocelyn on 3 Jul,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Arune

Stayed 1 night in Jun 2023
Response from Jocelyn on 3 Jul,2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Annette

Stayed 2 nights in Jun 2023
Response from Jocelyn on 3 Jul,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Anthony

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!!!
Stayed 4 nights in May 2023
Response from Ali on 9 Jun,2023
We're so glad you had a enjoyable stay. We hope to see you back soon!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Block Island is a magical place and Champlin Marina and Resort makes it accessible to regular folks and offers clean, super comfortable ample accommodations and responsive friendly service. A coffee/tea/cocoa maker in the room would be awesome. Everything else was just perfect! Thank you!
Stayed 1 night in Jun 2023
Response from Champlin's Resort and Marina Team on 5 Jun,2023
We are thrilled you enjoyed your stay with us. We think it's a pretty magical place too! Thank you for taking the time to provide us with your feedback and we look forward to seeing you again soon.Champlin's Resort and Marina Team

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the water. Enjoyed the amenities! Staffs are super nice and patient.
Stayed 1 night in May 2023
Response from CRM Team on 5 Jun,2023
Thank you, Patty, happy to hear you enjoyed your stay with us!Champlin's Marina and Resort Team

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was exceptional!! Loreen, Swan, Patty, Luke, and Elba friendly accommodated our many requests for special drinks, dessert, dinner, and even instructions and scoring on Corn Hole!. If it hadn't been as windy, we would have really enjoyed taking out the Kayaks! So much to do and enjoy! The remodeled rooms were bright and clean. The king size bed was particularly comfortable! The setting was absolutely beautiful and nicely tucked away from downtown ferry area. Though one could walk to town or take the shuttle bus. Already looking forward to returning!
Stayed 3 nights in May 2023
Response from CMR Team on 5 Jun,2023
Wow! Thank you so much for calling out our team members that made your stay memorable - it will make their day. We are looking forward to your return stay with us as well!Champlin's Marina and Resort Team

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at Champlin's was just awesome the enviorment all together made it such a good time!
Stayed 2 nights in May 2023
Response from CMR Team on 5 Jun,2023
Thank you, Shane, happy to hear you enjoyed your stay with us! Come back soon!Champlin's Marina and Resort Team

10/10 Excellent

Carlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay! Everything was so wonderful!!!! We love Champlins! Thank you so much!!!!!:) love 💕
Stayed 2 nights in May 2023
Response from Loreen Sprague on 30 May,2023
Thank you for your response, we appreciate your response and we look forward to seeing you again soon.

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property! Updated, yet true to Block Island heritage. I hesitate to call them staff, because the people who work here feel more like friends. They embody the term hospitality! Take an early morning yoga class or enjoy an A other waterfront activity with Jen, or enjoy a Champlin’s Mudslide at the other Jen’s bar on the docks until 1am. Don’t forget to see Swan in the cafe for coffee or to hear about her service in the US Military and her plans for the future! I am so happy I decided to spend my 50th birthday at Champlin’s! I will be back!!!
Stayed 2 nights in May 2023
Response from Loreen Sprague on 30 May,2023
Hello GregWe appreciate you taking the time to give us this great review Suan and Jen are great! We are happy you had a great time. Looking forward to seeing you soon.

10/10 Excellent

Carolyn N.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a terrific stay here. Staff was friendly. Bar was a fun atmosphere and everyone was helpful with questions or concerns, including the ferries in the wake of Ian.
Stayed 3 nights in Sep 2022