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Reviews of Quality Inn & Suites Bloomington University Area

2.5 out of 5
Quality Inn & Suites Bloomington University Area
1803 E Empire St, Bloomington, IL

Reviews

7.2

Good

Rating 10 - Excellent. 136 out of 526 reviews" "
Rating 8 - Good. 178 out of 526 reviews" "
Rating 6 - Okay. 103 out of 526 reviews" "
Rating 4 - Poor. 57 out of 526 reviews" "
Rating 2 - Terrible. 52 out of 526 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Carisa

Travelled with partner
Disliked: Amenities, property conditions & facilities
Never was provided password for wifi and No one answering at front desk . Bed not comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Breanne

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean utilities.
Stayed 1 night in May 2024

8/10 Good

DeAnda

Stayed 1 night in Apr 2024

6/10 Okay

Kelly

Travelled with family
Halls were smoky but room wasn't. Breakfast was decent.
Stayed 1 night in Apr 2024

2/10 Terrible

James

Stayed 1 night in Apr 2024

4/10 Poor

Judy

I had requested non smoking but that wasn’t what I got.
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Joel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our stay was good but our bath/shower was very dirty other then that it was a good stay
Stayed 1 night in Apr 2024

8/10 Good

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what was expected for the price. The parking lot could use work.
Stayed 1 night in Apr 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Angela, San Tan Valley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Dirty. Dirty.
Stayed 1 night in Mar 2024

2/10 Terrible

Deneen

Disliked: Cleanliness, staff & service, property conditions & facilities
this hotel is shaped like an L. The wing that is furthest from the front desk smells terrible of smoke. The smell was so bad our eyes were burning and our close reaked. There were holes patched and furniture falling apart. We we were there for a cheer competition so had no option to go somewhere else. There is no way that the owners/management can't smell this, it smells like an astray.
Stayed 1 night in Feb 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I will be returning
Stayed 2 nights in Feb 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access.. Close to our destination. Lots of dining options around.
Stayed 1 night in Feb 2024

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a dump. It was dirty and thrown together. The hallways had this smell to them, the furniture is old and worn out, and the rooms just seemed dirty. The heat was on, and a puddle of water rest on top of the heater. We won't be staying again. I feel ripped off by the price.
Stayed 1 night in Jan 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
I like to take hot baths. The water never got very hot. I suppose it is so clients don’t get burnt. TV could be bigger and up on the wall so easier to see. The bed and sheets are soft and comfortable, we liked that. Wish the light in the bathroom was not hooked to the exhaust system so they could be turned on separately. When the bathroom light is turned on during the night you have all the noise of the exhaust which is to loud.
Stayed 1 night in Jan 2024

2/10 Terrible

Reginald

Business traveller
Worst stay of my life ever ! Filthiest place I’ve ever stayed
Stayed 3 nights in Jan 2024

10/10 Excellent

earl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nicely decorated and clean with updated furnishing. We were kindly given a great room that we didn’t request. We were in town for a concert one evening, we would rent here again. The breakfast has hot and cold options. Waffles, eggs, juice bar. Overall exceeded our expectations

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Chloë

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Only a few minor tweaks that were easily fixable but besides that it was an amazing stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Pam

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
The hotel was great and clean and the breakfast was also good. My only issue was the smoke smell in the hallway. I booked a non smoking room but when you step outside the room it reeked of smoke. Other than that I would stay here again.
Stayed 1 night in Oct 2023

6/10 Okay

Andre

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Heath

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice, it's quiet, walls aren't thin like most hotels!!
Stayed 2 nights in Sep 2023

2/10 Terrible

Alison

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
We did not even stay. We left the first night. Smelled like cigarettes and weed in the halls. Shady people hanging around outside the entrance. Not happy at all. A total waste of money. I was told I cannot get my money back even though we did not stay due to a no cancellation policy.
Stayed 2 nights in Sep 2023

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Huoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, convenient location, friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Vickie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was very nice 💞
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a “Quality Inn”
Definitely not a “quality inn”. Even though the rooms say they are “non-smoking”, they and the entire property just reek of smoke - got a headache as I am very sensitive to that smell.
Stayed 4 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Nicholas

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Ants on everything.
Ants in my room. Eating a roach. Smelled terrible
Stayed 1 night in Jul 2023

10/10 Excellent

Mayada

Stayed 1 night in Jul 2023

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Mixup with Expedia on duration and payment, however the woman at the front desk was very rude and accusative. Property is run down, carpets old and stained, the whole place felt dirty. Lots of bad smells in the hallway and the room itself. Overall a really low end hotel, overpriced. Do not recommend at all
Stayed 2 nights in Jun 2023

6/10 Okay

Deborah

Travelled with partner
The bathroom floor was dirty. Otherwise, it was a bit below average overall, in my experience.
Stayed 1 night in Jul 2023

4/10 Poor

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a foul smell & the hallways had food on the floors for the entire time we stayed there. The guide on the tv didn't work & the bedroom floor was soaking wet around the air conditioner.
Stayed 1 night in Jun 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bad
Gave us a room with roof leaks and a totally wet carpet in the room.
Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Nice place. Had to ask for another roll of toilet paper as there wasn’t a spare roll. Nice breakfast buffet
Stayed 2 nights in Jun 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and a comfortable bed. I dislike ALL hotels, including this one, where the internet access is not secure.
Stayed 1 night in Jun 2023

4/10 Poor

ernesto

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prices Jacked Up Triple Because of Summer Olympics
Ripoff prices because shortage of Summer Olympics.Hotel is old ,needs desperately a new coat of paint.My double queen mattress was very uncomfortable.I didn't eat the free breakfast because it looked unappetizing .The thing I'm angry about it is their coffee.I know that some people no longer drink coffee ,but red Blooded Americans love their coffee( Right after their beer)This coffee was primitive ,kind dark lukewarm water.I know it's a hard review, but I had much better room and coffee at Motel 6 .Fix the A/C unit ,it sounds like an 18 wheeler engine.Sorry.
Stayed 2 nights in Jun 2023

8/10 Good

Susan

Stayed 2 nights in May 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old, dirty, smoke smell
The suite was filthy, food and flower remnants all over. Floor was dirty and had not been vacuumed or cleaned. Room smelled like those cigarillos and there was ash on the floor by the window. For a non smoking room this was terrible. They didn't have another suite for me. I asked for an hour later chrckout time and at 11am they started calling the room asking when we were leaving ...... not a great experience will not be back
Stayed 2 nights in May 2023

10/10 Excellent

Narbada

Stayed 3 nights in May 2023

2/10 Terrible

Emily

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property was gross!! The room was disgusting. We found bugs on our mattress after we all woke up with tiny bumps on us! Also found some type of pills or tablets spilled behind the tv. The mattress was disgusting! This was for my daughters 13th birthday and we couldn’t even enjoy it!!
Stayed 1 night in May 2023

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is very outdated. Mattress had just a mattress pad on it! Room 227 mattress had dried spilled drink or blood on it.
Stayed 1 night in May 2023

2/10 Terrible

Nicole

Stayed 1 night in May 2023

10/10 Excellent

Cathy and John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room
It was a very nice room- thrilled it was Pet friendly!
Enjoying a bone!
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023