Hotels near Blue Island

"Beautiful property, excellent location, and the food and service in the restaurant was great."

"A+ establishment 100% recommended"

"I booked 2 rooms. One for my wife and I, and another for our adult daughter who was traveling with us. We had a late check-in after attending an outdoor music festival. We couldn’t wait to get checked in and shower. When we arrived at our room, a shower wasn’t possible because there was no shower curtain on the rod. We called the front desk and were relocated to a new room at the other end of the hotel. How does a well managed hotel overlook something as basic as a missing shower curtain? Also, the in-room coffee maker in our new room did not work. Our daughter’s room was even worse. She had no hot water in the shower. They had no rooms left to move her to, so she had to take a cold shower. Then, she discovered the hairdryer didn’t work, so she had to go to bed with wet hair. Also, several lights in her room did not work. While it wasn’t the desk clerk’s fault, she still could’ve been more helpful. She offered a less than full throated apology and had no solution for any of the problems we encountered. The property manager was not on duty when we checked out this morning when I asked to speak with them, and I had to pry the contact information from her so I could call to discuss our situation on Monday. This hotel appears relatively clean, but it is very poorly maintained and the staff seems to have very little supervision. We paid a LOT of money for these rooms due to the high demand during a peak time. Given the serious deficiencies, we should be refunded our money."

"Informed the property our employee was going to arrive late, they indicated they would have someone wait to meet him. Upon his arrival no one was available, the facility was locked tight and dark. Orbitz customer service could not reach the facility either."

"Very pleasant stay"

"Q"

"The room was nice and the hotel staff was very nice. Overall would stay here again "

"Clean room. Loved the old time feel! Really comfortable bed. No fridge in room but was really nice size. Has a bar and cafe also! Would recommend! "

"Great hotel. Clean, quiet, friendly staff. Many places to shop & eat nearby. Free breakfast was delicious every day. Parking was easy. Would stay there again when in the area."