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The room was very nice, clean, and comfortable. The staff were friendly, attentive, and helpful. The neighborhood is safe and convenient. I could sleep comfortably.
The hotel is very nice, clean, nice staff, awesome location and delicious breakfast.
My suggestion: Some shower towels could be replaced because they look really old.
Good morning, Mr. Martin, we appreciate the time you have taken to evaluate your experience at our hotel, it is very gratifying for us to know that you enjoyed your stay and the attention you received from our staff who work every day to provide the best service, we seek to improve and we will be very happy to welcome you back to our hotel for your next visit to the city.
I have stayed there 5 times. This is the last. The staff overall is very unfriendly and condescending.
James alex
Stayed 4 nights in Feb 2024
Response from Revenue - Luis Araque on 8 Apr,2024
Good morning, Mr. James, we appreciate the time you have taken to evaluate your experience at our hotel. We are sorry that on this occasion your experience was not pleasant. We will pass on your inconvenience to the staff in order to improve our service. We hope to receive you again in the future. and that you can see improvements in our service.
Excellent Staff and proximity to shopping and dining
Andrew
Stayed 6 nights in Feb 2024
Response from Revenue - Luis Araque on 8 Apr,2024
Good morning, Mr. Andrew, we appreciate the time you have taken to evaluate your experience at our hotel, it is very gratifying for us to know that you enjoyed your stay and the attention you received from our staff who work every day to provide the best service, we seek to improve and we will be very happy to welcome you back to our hotel for your next visit to the city.
Buen día, Sra. Rachell, agradecemos el tiempo que se ha tomado para evaluar su experiencia en nuestro hotel, es muy gratificante para nosotros conocer que disfrutó de su estadía y la atención que recibió por parte de nuestro personal que trabaja día a día para poder brindar el mejor servicio, buscamos mejorar y estaremos muy contentos de recibirla nuevamente en nuestro hotel para su próxima visita a la ciudad.
This hotel has no a/c and usually that is fine, but Bogota was warm for this time of year end of January. Had to leave the window open and the street noise from, cars, trucks and motorcycles I could not sleep. Staff was very nice and attentive. I would stay there again but only in the rooms that are on the opposite side of the busy street.
El servicio muy bueno, la limpieza y n general buena pero las sábanas NO las cambian y picaban parece que tenian chinches, tuve que comprar un spray desinfectante para rocear la cama y el matres. El ruido de los autos, motoras, aviones y helicópteros es insoportable. La ubicación es perfecta
SHEILA
Stayed 3 nights in Dec 2023
Response from Viviana Palacios - Directora Comercial on 29 Dec,2023
Señora Sheila lamentamos mucho el no haber tenido en cuenta nuestros habladores en donde en caso de requerir cambio de sabanas nos lo hubiera informado, somos un hotel que trabajamos en pro de la conservacion y preservacion del medio ambiente, por lo que el cambio de tendidos se realiza si el cliente pasada una noche de alojamiento asi nos lo solicita ya que esto hace parte de nuestra politica de sostenibilidad y asi mitigar el impacto al medio ambiente, Nuestras habitaciones no poseen chinches de cama. En cuanto al ruido Bogota es una ciudad cosmopolita y por ende no está bajo nuestro control el trafico aereo, sin embargo cabe resaltar que nuestra propiedad a diferencia de otras, esta ubicada en un sector residencial lo que el ruido de autos es de menor percepcion en comparacion con otras zonas de nuestra hermosa ciudad. Gracias por elegir nuestro hotel para su visita en nuestra ciudad.
Thank you for your review, Luis. We are glad to hear that the staff at Egina Bogota provided excellent service and were very helpful. We strive to provide a friendly and accommodating experience for our guests. We appreciate your feedback and hope to welcome you back to our hotel in the future.
10/10 Excellent
Jorge
Business traveller, Travelled with partner
9 Oct,2023
Liked: Cleanliness, staff & service, amenities
Good location
Jorge
Stayed 1 night in Oct 2023
Response from Revenue on 9 Oct,2023
Nos complace saber que superamos su expectativas y que usted disfruto de nuestras instalaciones y de la cálida hospitalidad que nos caracteriza. Para nosotros fue un verdadero placer tenerle en nuestro hotel y deseamos darle la bienvenida de nuevo muy pronto.
Nos complace saber que superamos su expectativas y que usted disfruto de nuestras instalaciones y de la cálida hospitalidad que nos caracteriza. Para nosotros fue un verdadero placer tenerle en nuestro hotel y deseamos darle la bienvenida de nuevo muy pronto.
Very safe neighborhood and walking distance to mall
Georxinia
Stayed 5 nights in Aug 2023
Response from Viviana on 21 Sept,2023
Thank you for your review, Georxinia! We're glad to hear that you found our hotel in Egina Bogota located in a safe neighborhood. Additionally, it's great to know that you found the hotel to be within walking distance to a mall. We appreciate your feedback and hope to welcome you back in the future.
10/10 Excellent
Yenny
10 Sept,2023
Yenny
Stayed 1 night in Sep 2023
Response from Revenue on 9 Oct,2023
Nos complace saber que superamos su expectativas y que usted disfruto de nuestras instalaciones y de la cálida hospitalidad que nos caracteriza. Para nosotros fue un verdadero placer tenerle en nuestro hotel y deseamos darle la bienvenida de nuevo muy pronto.
Thank you for your review of Egina Bogota. We're glad to hear that you found the staff to be great and enjoyed the calm, quiet environment. We strive to provide a friendly atmosphere for our guests. We hope to welcome you back in the future.
This is a hidden Gem, the hotel is very big but the staff will go beyond expectations to assist you in any way possible, they are very professional and attentive. This is a definite A hotel, I will return!