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Reviews of Apartamentos Galerias 52

2.5 out of 5
Apartamentos Galerias 52
AV CRA 30 # 52-38, Bogotá, Distrito Capital

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 29 reviews" "
Rating 8 - Good. 14 out of 29 reviews" "
Rating 6 - Okay. 7 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 3 out of 29 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE
PERFECT LOCATION
Stayed 1 night in Dec 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Apartamentos Galerías on 15 Aug,2023
Estimado senor Gerardo muchas gracias por sus comentarios, nos encanta saber que ha tenido una excelente estadía con nosotros

8/10 Good

F

Liked: Cleanliness
Cheap place. Basic. Convenient. Clean.
Noisy neighborhood. Ask for a room at the back of the property.

8/10 Good

Luis, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, near the Cube
great stay, just a friendly reminder that rooms don't have air conditioning, but honestly you don't need it because it was cold outside, The breakfast is excellent and very healthy, The hotel sits across the cube, witch it was perfect for the trip.
Response from Administracion on 19 Dec,2015
Dear Mr Luis Thank you for your comments. We are very pleased to hear that you have had a good experience in our hotel. We hope to see you soon in your next trip to Bogota. Regards AG

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room
The room needs some upgrades, I have not a good experience
Response from Administracion on 16 May,2015
We are sorry to hear your comments. We are improving our apartments to provide a better service. Regards

6/10 Okay

Bruce

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but second night price increase
The hotel was well located as it is near a commercial center, supermarkets, restaurants and is near the Transmilenio. The hotel had a very kind staff. The room was well kept and clean. It had a small kitchen but it was not very practical for use. The internet connection was very good. The elevator is very useful; however it is an old building (but reformed and in very nice condition) and we had to carry our luggage up a very small stairway (6 steps) to get to our floor. The only concern was the price. With Expedia we agreed to a price of about $68 for two nights, with a notice that indicated that taxes were included, but there could be additional charges. However, the nightly price of $34 was only for one night, and the second evening was at full price of nearly $20 more. We were disappointed when told this. We ended up having to pay $88 which we thought was overpriced for this hotel.
Response from Administracion on 6 Mar,2015
Good Afternoon Thank you for your comments, please can you remind us the room number and the date in which you stayed in our hotel so we can check what happened. Regards

8/10 Good

Reynaldo Reyes, New york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
This hotel was very nice. The hotel is actually apartments units . The service was good, the breakfast was good, the neighborhood was good. Overall I was comfortable and relax because everything was clean and secure. Another good thing was that you have the mall near by and so many other stores around the neighborhood. I definitely would stay there again. And cab rides are very cheap to any point of bogota.
Response from Administracion on 11 Apr,2015
Mr Reynaldo, Thank you for your comments. We are very happy to hear that you have had a great time during your stay in our apartments. We continue working to provide the best service to our guests and make them feel like home. We welcome you in your next trip to Bogotá Kind Regards

8/10 Good

Diana Alejandra

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Edgar

Stayed 1 night in Apr 2022

8/10 Good

brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otra vez Bogoa
esta bien situado equidistante norte , sur , cerca al los transportes y a comercio
Stayed 8 nights in Dec 2019

10/10 Excellent

brigitte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bien ubicado, sencillo, personal muy amable y servicial. Buena relación precio /servicios para una capital Nos es primera vez que vamos y volveremos
Stayed 1 night in Dec 2019

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La peor experiencia. Al llegar dijeron que no tenían ninguna reserva a nuestro nombre y nos tuvieron esperando por mas de una hora; por medio de hoteles.com nos consiguieron una habitación similar en otro edificio y al intentar salir al día siguiente la persona de la recepción nos encerró en el edificio y no permitió que uno de nosotros saliera, a pesar que le explicamos incansablemente que solo uno de nosotros salía, que la otra persona permanecía en el hotel, tuvimos hasta que llamar a la policía para que nos dejara salir; uno de nosotros perdió el vuelo por culpa de este hombre que literalmente nos secuestró en la recepción del "hotel". Personas así jamás deberían trabajar atendiendo público.

6/10 Okay

JEOVANNI

Liked: Property conditions & facilities, room comfort
Descansar nociniento
El no tiene claro como son las tarifas con n hoteles.com y quieren cobrar más
Stayed 1 night in Nov 2017

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me quejo de manera amarga ,pero el mobiliario no es muy comodo, podrían mejorarlo un poco
Estimado señor Aldo Gracias por sus sugerencias, las tomaremos en cuenta para mejorar el servicio Cordialmente AG

8/10 Good

Mussatye, Medellin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación si vas a conciertos en el Campin
En general bien

8/10 Good

Jorge, Panamá

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Económico y buena ubicación
Muy recomendado, buena limpieza y muy bien ubicado.. Si vas de turismo o descanso quizás no sea lo mejor, ya que en las mañanas hay mucho ruido, al menos que despiertes para salir temprano.. Yo viajé de trabajo, llegaba de noche a dormir y salía a las 8am, en mi experiencia me pareció el lugar ideal por precio y ubicación.. Definitivamente en mi caso sí regresaré, ya que viajo cada dos meses a Bogotá!!
Response from Administracion on 6 Feb,2016
Estimado Jorge nos alegra que tuvo una grata experiencia en AG, para nosotros es un gusto atenderlo. Lo esperamos en sus próximas visitas a Bogotá.

8/10 Good

JUAN DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carlos, Montevideo

Liked: Cleanliness, staff & service
Ideal para ir de negocios
El hotel es normal, la gente es bien y la ubicación es perfecta, tiene todo tipo de negocios en un radio de dos cuadras (200mts). Si vas de negocios y no quieres gastar mucho para mi es muy recomendable.
Response from Administracion on 30 Jan,2016
Estimado señor Carlos Gracias por sus valiosos comentarios, esperamos volverlo a recibir en su próxima visita a Bogota Saludos AG

8/10 Good

Ismael, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Servicio
Gracias todo el personal del hotel son muy amables serviciales, un buen servicio, limpio y en un sector cercano todo.
Response from Administracion on 30 Jan,2016
Estimado señor Isamel Nos complace saber que tuvo una grata experiencia en nuestro hotel Estamos para servile y hacerlo sentir como en casa Lo esperamos en su proxima visita a Bogota Saludos AG

6/10 Okay

Mario Henrique, Campina Grande (PB)

Liked: Room comfort
Boa alternativa em Bogotá para quem vai a trabalho
Foram poucos dias e passei a maior parte do tempo fora do hotel, à trabalho. Nesse sentido, nada a reclamar. Como há possibilidade de cozinhar dentro do próprio quarto, à noite subia cheiro de fritura vindo do quarto de outro hóspede... Os funcionários são todos muito atenciosos, educados e fazem tudo para que o hóspede se sinta à vontade. O sinal de wifi é muito bom, mas os brasileiros que precisarem carregar bateria de computador ou celular deve levar (ou comprar na cidade) um adaptador para a tomada, que é incompatível com a que temos como padrão no Brasil. Fica próximo da Universidade Nacional da Colômbia e relativamente distante do centro, onde estão os pontos mais turísticos.
Response from Administracion on 30 Jan,2016
Dear Mr Mario Henrique thank your for your comments. We are happy to hear that you have had a great stay with us. We strive to provide the best attention to our guests We welcome you in your next trip to Bogota Regards AG

8/10 Good

carlos, venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
volveremos pronto
buena limpieza de habitacion,muy comoda, todo funciona la cocina, nevera,hay agua caliente todo el tiempo agradable atencion por parte de martha y luis en la recepcion como en el desayuno,buenas personas hay policias cerca del hotel todos los dias que genera mas seguridad al huespe les doy gracias por el detalle conque nos recibieron en la habitacion me gusto la estadia, volveremos pronto.
Response from Administracion on 26 Sept,2015
Señor Carlos, para AG es placentero haberle prestado nuestros servicios y que fuera de agrado para usted. Le haremos llegar sus comentarios a nuestro personal. Seguimos trabajando para brindar un mejor servicio, Lo esperamos en una nueva oportunidad.

2/10 Terrible

Nelson Jairo, Cali

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Pésimo
Mal. Mal servicio. Los costos no eran los que se anunciaban en la págian. Cobraron por encima de lo anunciado y cargaron además el IVA E IMPUESTO HOTELERO. La primera habitación en pésimas condiciones. Sin agua caliente. Hibo que cambiarse a otra que también aparecía y el precio, igual, lo subieron y cargaron los impuestos hoteleros e IVA.
Response from Administracion on 26 Sept,2015
Sr. Nelson, AG agradece sus comentarios ya que contribuye con nuestro plan de mejoramiento continuo, lamentamos su inconformidad en los aspectos mencionados, estamos trabajando para mejorar, respecto a la inconsistencia del canal de venta ya se a solucionado y esperamos poder tener el gusto de atenderlo nuevamente en una próxima oportunidad.

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

FRANCIA, cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio Excelente
Excelente atención y servicio, una gran decisión alojarme aquí.
Response from Administracion on 11 Apr,2015
Muchas Gracias senora Francia Nos alegra saber que tuvo una agradable estadia con nosotros La esperamos en su proxima visita a Bogota Saludos

6/10 Okay

Verified traveller

Liked: Staff & service
todo bien
La verdad llegamos un poco tarde y salimos muy temprano, solo necesitábamos donde pasar la noche pero la atención a la hora de entrar y salir fue muy buena, el señor que nos atendió fue muy amable.
Response from Administracion on 11 Apr,2015
Muchas gracias por sus comentarios. Seguimos trabajando para brindarles el mejor servicio Saludos

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias
Fue muy buena
Response from Administracion on 11 Apr,2015
Muchas Gracias, lo esperamos en su proxima estadia en Bogota Saludos Apartamentos Galerias