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Overview of Hotel Monserrat & Spa

Photo gallery

Guest reviews

3.8 / 5Good
102 reviews
Guests rated this property 4.1/5 for cleanliness.

Amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Laundry

Map

Explore the area

Popular LocationGold Museum10 min walk
Popular LocationBotero Museum14 min walk
Popular LocationExternado University of Colombia15 min walk
AirportBogota (BOG-El Dorado Intl.)27 min drive

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  • Standard Single Room

    Room amenities

    • 13 sq m
    • Sleeps 1
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  • Standard Double Room

    Room amenities

    • 16 sq m
    • Sleeps 2
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  • Standard Twin Room

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 2
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  • Standard Triple Room

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
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About this area

Bogotá

Located in Bogotá, Hotel Monserrat & Spa is connected to the convention centre. Travellers eager for a bit of culture can stop by Gold Museum, while those wishing to experience the area's natural beauty can explore Monserrate and Park 93. Salitre Magico and Bogota Botanical Garden are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Gold Museum - 10 min walk
  • Botero Museum - 14 min walk
  • Externado University of Colombia - 15 min walk
  • Plaza de Bolivar - 19 min walk
  • Monserrate - 2 min drive

Getting around

  • Bogota (BOG-El Dorado Intl.) - 27 min drive

Restaurants

  • Where to eat
  • MONSERRAT – Restaurant offering regional cuisine. Open daily.

About this property

Hotel Monserrat & Spa

Central hotel connected to the convention centre in Santa Fe, walk to Gold Museum
A restaurant, concierge services and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a front desk safe. All 41 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Free bottled water, safes and showers are among the other amenities that guests will find.
Hotel Monserrat & Spa offers 41 forms of accommodation with a safe and complimentary bottles of water. 32-inch Flat-screen televisions come with cable channels.
Bathrooms include a shower, designer toiletries and complimentary toiletries. This Bogotá hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)

Food and drink

Continental breakfast available for a fee daily 7:00 AM–10:30 AM: COP 14000 for adults and COP 14000 for children
1 restaurant
Room service available

Family friendly

Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Free newspapers in reception
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage

Languages spoken

English
Spanish

More

Smoke-free property

Room amenities

Bedroom

Rollaway/extra beds (surcharge)

Bathroom

Designer toiletries
Hairdryer (on request)
Shower

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Free bottled water

More

Desk
Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 50000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: COP 14000 for adults and COP 14000 for children (approximately)
  • Airport shuttle fee: COP 35000 per room
  • Airport shuttle fee per child: COP 35000 (from 1 to 18 years old)
  • Rollaway bed fee: COP 50000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guest reviews

5 - Excellent
31
4 - Good
43
3 - Okay
14
2 - Mediocre
6
1 - Poor
8
4.1
Cleanliness
4.0
Service and Staff
3.4
Amenities
3.7
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The experience was very bad. No spa - under construction. (not announced). The breakfast space smells like painting and was poorly presented. . The first room they gave me has no window to the exterior - the second one smelled like sewer. Dont go.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Budget Hotel

Rooms are very nice and exactly as pictured! The lobby could use a facelift but if you don't plan on spending much time in the lobby it't not a big deal. Staff are nice and free coffee and popcorn are available. Only one real complain is the front door/entrance, when you return at night. It's a bit dark and door is hard to slide open.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

I like the spa facilities they offer, however when I booked the room there was no mention of the spa bringing closed until February

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2019

3/5

  • Liked: Cleanliness

When you are traveling you have to make every cent count, unexpected and unsolicited expenses are never nice. This hotel Falsely advertise that the breakfast is included however, upon my arrival, the receptionist was quick to tell me that the breakfast was not included, it would be an additional $60 and it is a nonrefundable reservation although I paid the “insurance offered by CheapTickets”. After arguing back-and-forth and going nowhere because of the language barrier, I decided to call CheapTickets. After almost an hour of expensive international phone calls, I was told I would need to pay for the breakfast and they would reimburse me. However, the reimbursement can take up to 15 days.

Stayed 6 nights in Jun 2019