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Lancaster House

4.0 star property

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Experience the warmth and elegance of Lancaster House, an upscale family-friendly hotel near Virrey Park. Treat your senses to a deep-tissue massage, international cuisine at one of two on-site restaurants or enjoy kids' meals with the whole family. With free in-room WiFi, express check-out and luggage storage you'll feel right at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite, 2 Bedrooms

Down duvets, pillow-top beds, minibar, in-room safe

Family Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Terrace

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Bedroom, Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

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About the area

Located in Usaquén, a neighbourhood in Bogotá, Lancaster House is in a shopping district and near a metro station. La Castellana National Theater and Botero Museum are cultural highlights, and travellers looking to shop may want to visit Hacienda Santa Barbara Mall and Andino Shopping Center. World Trade Center is another place to visit that comes recommended. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ecotours. Visit our Bogotá travel guide
Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111

What's nearby

  • Bogota parque de la 93
    93 Park
    6 min drive - 3.6 km
  • La Castellana National Theater
    17 min walk - 1.5 km
  • Embassy of the Dominican Republic
    18 min walk - 1.5 km
  • Virrey Park
    3 min drive - 2.5 km
  • Unicentro Bogotá
    4 min drive - 2.2 km

Getting around

  • Estación Usaquén Station
    7 min drive
  • San Antonio Station
    18 min drive
  • Bogotá (BOG-El Dorado Intl.)
    33 min drive

Restaurants

  • Tostao'
    2 min walk
  • Viva La Vida
    4 min walk
  • Seratta Gourmand Market
    5 min walk
  • Descortés
    5 min walk
  • Cigarreria Turin
    1 min walk

About this property

Lancaster House

Upscale family-friendly hotel near Virrey Park
Located close to La Castellana National Theater and World Trade Center, Lancaster House provides a terrace, a garden and a library. Indulge in a body treatment, a massage and a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, a TV in reception and a gift shop
  • A water dispenser, bike parking and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All 55 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Highchairs, free infant beds and free extra beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • 100-cm HDTVs with premium channels and DVD players
  • Separate sitting areas, separate dining areas and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (USD 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (646 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Lift (32 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20, per pet, per night, plus a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: USD 5 per night
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

Is Lancaster House pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 20 per night and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Lancaster House?

Self-parking is available for USD 5 per night.

What time is check-in at Lancaster House?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 AM to 1:00 PM.

What time is check-out at Lancaster House?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Lancaster House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Lancaster House located?

This family-friendly Bogotá hotel is located in the business district, within 2 mi (3 km) of La Castellana National Theater, Virrey Park and World Trade Center. Hacienda Santa Barbara Mall and Andino Shopping Center are also within 3 mi (5 km). Estación Usaquén Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lancaster House Reviews

8.4

Very good

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 575 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

Reviews

Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great for relaxation and also great that can be used one couple at a time or a room # per section. Im very happy i took time to visit this propperty and see with my own tow eyes how great their staff is. All the servers where awesome and very welcoming.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Maria Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly. Excellent service
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Campo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good customer service
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice and friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
The location is excellent, the staff is very friendly and the buffet breakfast was the best!!
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Cesar

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was not what I expected, felt dated, not the best view, breakfast felt very limited options. Staff was very nice and attentive.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Luis Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was Clean and the Staff were friendly. Good service!! I highly recommend!! Thank you so much for what you did for me!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this place for first-time visitors to Bogotá. It’s located in a safe and convenient neighborhood. You will have internet access, TV, a sauna, jacuzzi, a small gym and a 24/7 room service. You can easily get around the city using public transportation, or simply order an Uber or taxi right from the front of the hotel.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service, property conditions & facilities
They did all they can to make us feel comfortable.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

william

Staff very friendly front desk waiters in breakfast hosted capitán hk every one very nice
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities
Good place close by malls and transportation Breakfast was good personal pleasant
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Julieth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our last room was amazing, we love it.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Jan 2025
Verified

8/10 Good

Lou-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved the stay Staff are nice, friendy and kind
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Julieth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for a couples of days, breakfast was good and staff is very professional. Recommended.
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

Oscar

Liked: Staff & service, amenities, property conditions & facilities
Although it is older construction and deco, suites are spacious and very comfortable. Quality and variety of breakfast buffett is excellent.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great vladimir and edgar were very helpful. The gym and breakfast were good too!
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful check-in was a breeze the room was great look forward to your stay at this amazing place
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price and the value are unbeatable. The property is located close to everything and the service is outstanding.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hotel was absolutely fantastic from start to finish. The entire staff was incredibly kind and attentive, making us feel welcome and well-cared for throughout our visit. The location is a major plus. It's conveniently close to the airport, which made our arrival and departure a breeze, and the neighborhood felt very safe. We were also thrilled to find that it's just a short trip to the city center, which gave us the perfect balance of peace and accessibility. Getting around was so easy. Taxis and Ubers were readily available within minutes, allowing us to explore the area without any hassle. We would highly recommend this hotel to anyone looking for a comfortable, convenient, and friendly place to stay.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Leonardo T.

Liked: Cleanliness, amenities
Satisfactory stay . Breakfast was superb in choices and presentation..weak internet connectivity. Request , staff should be bilinguals that speaks English as well especially the concierge who answers the phone .. I feel safe inside the premises. All issues was attended to with urgency . Thank you .
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large patio and helpful and professional staff. I wopuld definately stay here again.
Stayed 28 nights in Jul 2024
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience. People so friendly and helpful
Stayed 2 nights in May 2025