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Overview of Lancaster House

Photo gallery

Guest reviews

4.1 / 5Very Good
990 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant

Map

Highlights

Popular LocationWorld Trade Center9 min drive
Popular LocationLa Castellana National Theater10 min drive
Popular LocationPark 9313 min drive
AirportBogota (BOG-El Dorado Intl.)36 min drive

Choose dates to view prices

  • Premium Suite, 2 Bedrooms

    4/5 guest room rating

    Room amenities

    • 84 sq m
    • City view
    • Sleeps 5
    Show details
  • Junior Suite, 1 Bedroom

    4.2/5 guest room rating

    Room amenities

    • 57 sq m
    • City view
    • Sleeps 3
    Show details
  • Junior Suite, 1 Bedroom, Terrace

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 4
    Show details

About this area

Bogotá

Located in Bogotá, Lancaster House is in the business district and near a metro station. La Castellana National Theater and Botero Museum are cultural highlights, and travellers looking to shop may want to visit Hacienda Santa Barbara Mall and Andino Commercial Center. Travelling with kids? Consider Bogota Botanical Garden, or check out an event or a game at Estadio Nemesio Camacho. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

Visit our Bogotá travel guide
Map
Popular Location

What's nearby

  • World Trade Center - 9 min drive
  • La Castellana National Theater - 10 min drive
  • Park 93 - 13 min drive
  • Hacienda Santa Barbara Mall - 13 min drive
  • Virrey Park - 16 min drive

Getting around

  • Bogota (BOG-El Dorado Intl.) - 36 min drive

Restaurants

  • Where to eat
  • Gatsby – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Bistro 106 – Restaurant with a bar. Serves lunch, dinner and light fare on selected days.
  • Chimney Bar – Serves light fare daily, happy hour available.

About this property

Lancaster House

Family-friendly Bogotá hotel in Navarra, near La Castellana National Theater
This smoke-free hotel features 2 restaurants, a 24-hour health club and a bar/lounge. WiFi in public areas is free. Additionally, a spa tub, a sauna and a 24-hour business centre are on-site. All 55 rooms feature kitchens with hobs and microwaves, plus free wired Internet and LCD TVs with satellite channels. Guests will also find pillowtop, MP3 docking stations and sofa beds.
Lancaster House offers 55 forms of accommodation with MP3 docking stations and DVD players. This accommodation has separate living rooms and is furnished with double sofa beds. Pillowtop beds feature down comforters. 100-cm LCD televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchens with hobs, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include bathrobes, complimentary toiletries and hairdryers.
This Bogotá hotel provides complimentary wired Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)

Food and drink

2 restaurants
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour health club
Billiards/pool table
Karaoke
Sauna
Spa services
Hot tub

Family friendly

Dry-cleaning service
DVD player
High chair
Kitchen
Laundry facilities
Microwave
Mini-fridge
Separate dining area
Separate living room
Sofa bed

Conveniences

Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
7 meeting rooms
Computer station
Conference centre (646 square feet of space)

Outdoors

Terrace

Spa

Ayurvedic treatments
Body treatments
Facials
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Thalassotherapy
Treatment room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant

More

Communal living room
Fireplace in reception
Romance packages available
Smoke-free property
TV in reception

Room amenities

Bedroom

Blackout drapes/curtains
Double sofa bed
Down comforter
Linens
Pillow-top mattress

Bathroom

Bathrobes
Free toiletries
Hairdryer

Entertainment

100-cm LCD TV
DVD player
MP3 dock
Premium channels
Satellite channels

Food and drink

Champagne service
Coffee/tea maker
Cookware/dishes/utensils
Dining room
Freezer
Kitchen
Microwave
Mini fridge
Minibar
Hob

More

Desk
Guidebooks/recommendations
In-room massage
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Recycling
Safe
Separate living room
Separate sitting area

Policies

Check-in

Check-in between 3:00 PM and 4:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35, per pet, per night, plus a deposit of USD 35 per night
Dogs and cats only

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • The national sales tax (19%) may be charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 55 per vehicle (roundtrip, maximum occupancy 4)
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at Lancaster House and receive a full refund?
Yes, Lancaster House offers free cancellation on select room rates, because flexibility matters! Please refer to Lancaster House cancellation policy on our site for more details about any exclusions or requirements.
Is Lancaster House pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of USD 35 per night and a fee of USD 35 per pet, per night.
How much is parking at this hotel?
Lancaster House doesn't offer parking.
What time is check-in at this property?
Check-in is from 3:00 PM to 4:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available from 6:00 AM to 1:00 PM.
What time is check-out at this property?
Checkout is at 1 PM. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 55 per vehicle, roundtrip, applies.
Where is this property located?
This family-friendly Bogotá hotel is located in the business district, within 2 mi (3 km) of La Castellana National Theater and World Trade Center. Hacienda Santa Barbara Mall and Virrey Park are also within 3 mi (5 km).

Guest reviews

4.1
Very Good
5 - Excellent
425
4 - Good
359
3 - Okay
117
2 - Mediocre
39
1 - Poor
50
4.3
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Tou don t have a place outside your room with a TV set.

Stayed 13 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

I am in the hotel business and I am extremely fussy about cleanliness and service. Both were impeccable and I am very impressed with how much the staff does for their guests. I would recommend this hotel to anyone!

Stayed 3 nights in Feb 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Jan 2020

    3/5

    • Liked: Staff & service

    Hotel room was really noisy with the street so close by. I was supposed to have a room with a Terrace but received a regular junior suite. I am partially responsible for not complaining.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff very friendly and helpful. Clean room and nice hotel.

    Stayed 7 nights in Jan 2020