1 bedroom, minibar, in-room safe, desk
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Reviews of NH Collection Bogotá Terra 100 Royal

4.5 out of 5
NH Collection Bogotá Terra 100 Royal
Calle 100 No. 19A -70, Bogotá, Distrito Capital

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 308 reviews" "
Rating 8 - Good. 62 out of 308 reviews" "
Rating 6 - Okay. 13 out of 308 reviews" "
Rating 4 - Poor. 9 out of 308 reviews" "
Rating 2 - Terrible. 4 out of 308 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fantastic
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey, N White Plains

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Mar 2024
Response from Leonardo Leon Front Office Manager on 4 Apr,2024
Estimado Sr. Jeffrey, Muchas gracias por tomarse el tiempo de valorar su estadía en nuestro hotel, para nosotros es muy importante conocer su opinión sobre nuestro servicio y así tener una mejora constante. Esperamos tenerlo pronto nuevamente con nosotros, recuerde que esta siempre será su casa. Cordialmente,

8/10 Good

Gwen

Stayed 3 nights in Mar 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The rooms are spacious, updated and clean. The bed was very comfortable and I loved the strong water pressure. The internet was great, and I had several zoom meetings with no problem. The staff was amazing and any issue or need I had, was responded to quickly and positively. I highly recommend!!
Stayed 1 night in Mar 2024
Response from Leonardo Leon Front Office Manager on 2 Apr,2024
Dear Patti , thank you very much for taking the time to evaluate your stay in our hotel, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you back with us soon, remember that this will always be your home. Sincerely

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a really great stay at this hotel. We arrived early and they accommodated us to check in earlier. Johanna, Jimer, and the door greeter (I forgot his name) were very helpful and friendly. Overall, great service and clean hotel. -thanks from the Khris’s :)
Stayed 1 night in Mar 2024
Response from Leonardo Leon Front Office Manager on 2 Apr,2024
Dear Chris , thank you very much for taking the time to evaluate your stay in our hotel, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you back with us soon, remember that this will always be your home. Sincerely

10/10 Excellent

Patti

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

houssen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Feb 2024
Response from Leonardo Leon Front Office Manager on 11 Mar,2024
Dear Houssen, thank you very much for taking the time to evaluate your stay in our hotel, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you back with us soon, remember that this will always be your home. Sincerely,

10/10 Excellent

Arturo

Liked: Staff & service, amenities, property conditions & facilities
Excelente place
Stayed 1 night in Feb 2024
Response from Leonardo Leon Front Office Manager on 8 Feb,2024
Dear Arturo, thank you very much for taking the time to evaluate your stay in our hotel, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you back with us soon, remember that this will always be your home. Sincerely,

10/10 Excellent

JUAN SEBASTIAN

Stayed 1 night in Jan 2024

10/10 Excellent

Rolando

Stayed 3 nights in Jan 2024

10/10 Excellent

vincent

Stayed 1 night in Dec 2023

10/10 Excellent

Lesselam

Stayed 2 nights in Nov 2023
Response from Front desK. Team on 13 Dec,2023
Muchas gracias por su calificación, para nosotros es muy importante su opinión ya que nos inspira a seguir brindando un excelente servicio.Esperamos que nos tenga en cuenta para sus proximas celebraciones, siempre será bienvenido en NH Collection Terra 100

10/10 Excellent

Yenifer

Stayed 5 nights in Oct 2023
Response from Valentina Mermeo on 14 Nov,2023
Estimada Yenifer,Es un placer para todo el equipo del hotel NH Collection Royal Terra 100 saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerla pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.

8/10 Good

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfas was nice, however the Hotel have some problems with the air conditioner. Other members of my group have the same problem.
Stayed 2 nights in Oct 2023
Response from Valentina Mermeo on 6 Nov,2023
Dear Mr. Gabriel ,Please accept my apologies that your guest room did not living up to your expectations and I regret that we did not meet our high standards during your recent stay.Preventive maintenance is a top priority at our hotel; rest assured that your comments have been shared with the maintenance and engineering team and action has been taken to ensure these issues are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Valentina MermeoFront Office Manager

6/10 Okay

Liliana

Travelled with family
Stayed 4 nights in Sep 2023
Response from Valentina Mermeo on 6 Nov,2023
Estimada Sra. Liliana, Muchas gracias por tomarse el tiempo de valorar su estadía en nuestro hotel, para nosotros es muy importante conocer su opinión sobre nuestro servicio y así tener una mejora constante. Esperamos tenerla pronto nuevamente con nosotros, recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo Front Office Manager

4/10 Poor

Ada

Stayed 7 nights in Sep 2023
Response from Valentina Mermeo on 6 Nov,2023
Estimado huésped, Muchas gracias por tomarse el tiempo de valorar su estadía en nuestro hotel, para nosotros es muy importante conocer su opinión sobre nuestro servicio y así tener una mejora constante. Esperamos tenerlo pronto nuevamente con nosotros, recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo Front Office Manager

10/10 Excellent

Chavel

Liked: Cleanliness
Stayed 4 nights in Sep 2023
Response from Valentina Mermeo on 6 Nov,2023
Estimado huésped,Es un placer para todo el equipo del hotel NH Collection Royal Terra 100 saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerlo pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Hernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Valentina Mermeo on 6 Nov,2023
Estimado Sr. Hernando,Es un placer para todo el equipo del hotel NH Collection Royal Terra 100 saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerlo pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Madeleine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
all
Stayed 2 nights in Jun 2023
Response from Valentina Mermeo on 27 Jun,2023
Dear Madeleine,It is a pleasure for all our team at the NH Collection Royal Terra 100 hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Madeleine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
all
Stayed 1 night in Jun 2023
Response from Valentina Mermeo on 27 Jun,2023
Dear Madeleine,It is a pleasure for all our team at the NH Collection Royal Terra 100 hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Juana

Stayed 7 nights in May 2023
Response from Valentina Mermeo on 27 Jun,2023
Estimada Juana,Es un placer para todo el equipo del hotel NH Collection Royal Terra 100 saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerla pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Madeleine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Jun 2023
Response from Valentina Mermeo on 27 Jun,2023
Dear Madeleine,It is a pleasure for all our team at the NH Collection Royal Terra 100 hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Valentina Mermeo on 8 Jun,2023
Dear guest,It is a pleasure for all our team at the NH Collection Royal Terra 100 hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Très agréable séjour dans cette hôtel. La chambre est calme, spacieuse et le lit très comfortable. Le déjeuner a une excellente variété de pâtisseries, fruits et peuvent faire oeufs sur demande. Toutefois, Un peu loin des attractions touristiques.
Stayed 3 nights in Jun 2023
Response from Valentina Mermeo on 8 Jun,2023
Dear Stephane,It is a pleasure for all our team at the NH Collection Royal Terra 100 hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Daniel

Stayed 1 night in Jun 2023
Response from Valentina Mermeo on 7 Jun,2023
Estimado Sr. Daniel,Es un placer para todo el equipo del hotel NH Collection Royal Terra 100 saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerlo pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.

8/10 Good

Belman

Stayed 1 night in May 2023
Response from Valentina Mermeo on 29 May,2023
Dear Belman,Thank you very much for taking the time to evaluate your stay at our hotel, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you with us again soon, remember that this will always be your home.Cordially,Valentina MermeoFront Office Manager

10/10 Excellent

Parvaneh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing, big rooms. Great shower. Restaurant was pretty good as well.
Stayed 3 nights in May 2023
Response from Valentina Mermeo on 29 May,2023
Dear Parvaneh,It is a pleasure for all our team at the NH Collection Royal Terra 100 hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.

10/10 Excellent

javier

Stayed 2 nights in Apr 2023
Response from Valentina Mermeo on 26 Apr,2023
Estimado Javier,Es un placer para todo el equipo del hotel NH Collection Royal Terra 100 saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerlo pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.

10/10 Excellent

lianet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una muy buena atención y el hotel muy bonito y limpio. El personal del restaurante nos brindo una atencion excepcional. Especialmente el team del desayuno. Exelente todo. Pase unos dias muy agradables. Espero poder regresar pronto.
Stayed 2 nights in Apr 2023
Response from Valentina Mermeo on 11 Apr,2023
Estimada Lianet,Es un placer para todo el equipo del hotel NH Collection Royal Terra 100 saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerla pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.

10/10 Excellent

DIEGO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen precio, buen hotel.
Sencillo pero muy buen hotel, buena ocupacion.
Stayed 1 night in Mar 2023
Response from Valentina Mermeo on 30 Mar,2023
Estimado Diego, Muchas gracias por tomarse el tiempo de valorar su estadía en nuestro hotel, para nosotros es muy importante conocer su opinión sobre nuestro servicio y así tener una mejora constante. Esperamos tenerlo pronto nuevamente con nosotros, recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo Front Office Manager

10/10 Excellent

yi

Stayed 2 nights in Mar 2023
Response from Valentina Mermeo on 27 Mar,2023
Dear Yi,It is a pleasure for all our team at the NH Collection Royal Terra 100 hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.

8/10 Good

francisco

Stayed 1 night in Mar 2023
Response from Valentina Mermeo on 13 Mar,2023
Estimado Francisco,Es un placer para todo el equipo del hotel NH Collection Royal Terra 100 saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerlo pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Zhaohui

Stayed 7 nights in Feb 2023
Response from Valentina Mermeo on 9 Mar,2023
Dear Zhaohui,It is a pleasure for all our team at the NH Collection Royal Terra 100 hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Justin

Stayed 4 nights in Feb 2023
Response from Valentina Mermeo on 20 Feb,2023
Dear Justin,It is a pleasure for all our team at the NH Collection Royal Terra 100 hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Juan, Augusta

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
i love the hotel
Stayed 1 night in Feb 2023
Response from Valentina Mermeo on 15 Feb,2023
Dear guest,It is a pleasure for all our team at the NH Collection Royal Terra 100 hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Sol M

Stayed 11 nights in Jan 2023
Response from Valentina Mermeo on 2 Feb,2023
Estimada Sol,Es un placer para todo el equipo del hotel NH Collection Royal Terra 100 saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerla pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.

4/10 Poor

Tomas

Stayed 4 nights in Jan 2023
Response from Valentina Mermeo on 29 Jan,2023
Estimado Sr. Tomas,De antemano le agradecemos mucho por dejarnos un comentario sobre su estadía, esto nos impulsa siempre a mejorar en nuestro servicio. Nos gustaría conocer más afondo el por que de su comentario, de esta manera podemos transformar nuestras debilidades en puntos fuertes para que la proxima vez que nos visite, pueda ver como damos un servicio de alta calidad.Cordialmente,Valentina MermeoFront Office Manager

10/10 Excellent

fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing servies
Response from Valentina Mermeo on 25 Jan,2023
Estimado Fabio,Es un placer para todo el equipo del hotel NH Collection Royal Terra 100 saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerlo pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Arturo

Stayed 1 night in Jan 2023
Response from Valentina Mermeo on 7 Mar,2023
Estimado Arturo,Es un placer para todo el equipo del hotel NH Collection Royal Terra 100 saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerlo pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Rita Gail

Stayed 4 nights in Dec 2022

4/10 Poor

mario

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our third consecutive visit to Bogota and stayed at this property. I must say it would be our last time. Staff very professional and good breakfast, but our room’s carpet and couch were dirty, dirt marks on both the carpet and furniture, Only one towel in the room had to request few more, and the worst part was the Air Conditioning was broken on the entire floor, tried ro change rooms but they were not ready for us to move. Disappointed.
Stayed 2 nights in Nov 2022
Response from Valentina Mermeo on 1 Dec,2022
Good afternoon dear Mario, I hope you are well.We thank you very much for taking the time to leave us your comment about your reservation. We have spoken with our Housekeeping Manager at our hotel in order to design a plan to verify the cleanliness of our carpets, leave more amenities in the room and prevent this uncomfortable situation from repeating itself in the future. In addition to this, we are currently already in a maintenance process for our air conditioners so that they work at 100%. We invite you to stay with us again in order to show you how we turn our mistakes into opportunities for improvement to offer an excellent service.Cordially,Valentina MermeoFront Office Manager

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Breakfast is a plus Room are super nice all is perfectly Thanks
Response from Valentina Mermeo on 9 Nov,2022
Dear Arturo,Thank you very much for taking the time to evaluate your stay at our hotel, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you with us again soon, remember that this will always be your home.Cordially,Valentina MermeoFront Office Manager

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Love it full time
Stayed 1 night in Oct 2022
Response from Valentina Mermeo on 31 Oct,2022
Dear Arturo,Thank you very much for taking the time to evaluate your stay at our hotel, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you with us again soon, remember that this will always be your home.Cordially,Valentina MermeoFront Office Manager

10/10 Excellent

Arturo

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay, highly recommended
Stayed here for 1 week on a solo trip to Bogota. Solid location, very nice and helpful staff, clean & spacious rooms, small snacks and drinks served throughout the day in the lobby. Room service was solid and served until around 8pm. Overall, really enjoyed my stay at the NH Royal 100 hotel and highly recommend for solo business travelers.
Stayed 7 nights in Oct 2022
Response from Valentina Mermeo on 18 Oct,2022
Dear guest,It is a pleasure for all our team at the NH Collection Royal Terra 100 hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place nice rooms
Stayed 1 night in Oct 2022
Response from Valentina Mermeo on 18 Oct,2022
Dear Arturo,Thank you very much for taking the time to evaluate your stay at our hotel, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you with us again soon, remember that this will always be your home.Cordially,Valentina MermeoFront Office Manager

10/10 Excellent

Iryna, babylon

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean, nice breakfast
Stayed 5 nights in Oct 2022
Response from Valentina Mermeo on 18 Oct,2022
Dear Iryna,Thank you very much for taking the time to evaluate your stay at our hotel, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you with us again soon, remember that this will always be your home.Cordially,Valentina MermeoFront Office Manager

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Valentina Mermeo on 3 Oct,2022
Estimado Eduardo, Muchas gracias por tomarse el tiempo de valorar su estadía en nuestro hotel, para nosotros es muy importante conocer su opinión sobre nuestro servicio y así tener una mejora constante. Esperamos tenerlo pronto nuevamente con nosotros, recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo Front Office Manager

10/10 Excellent

Jaime, itagui

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to visit . Good parking lot
Stayed 1 night in Aug 2022
Response from Equipo NH Collection Royal Terra 100 on 26 Aug,2022
Dear Jaime.Thank you very much for taking the time to evaluate your stay at our hotel. for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you with us again soon, remember that this will always be your home.Cordially,Valentina MermeoFront office Manager

10/10 Excellent

Dunior Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021