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Staff there is extremely friendly yet professional.
The room was impeccable!
I will definitely stay here again.
Thank you for making my stay so comfortable!
Nice clean property. Nice check in. Conveniently located with easy freeway access. Our room was super clean. Only problem was freeway noise outside our room.
We really enjoyed our stay. The continental breakfast had a great variety of food. The location was perfectly placed right off the freeway. Our room was very clean and spacious.
This is our 2nd time here this season ...go to/from AZ.
Will be our go to hotel in Boise area
Ftont desk clerk was same one as last time. Made me feel at home the minute I walk into the lobby. Our room is huge and we love it.
I was concerned about outside exit doors were always unlocked. Anyone walking around the back west side enterance could get inside the hotel. Kinda scary at night.
Maribeth
Stayed 2 nights in Apr 2024
10/10 Excellent
Nicole
Business traveller
21 Apr,2024
Great property and great staff at the front, especially the woman in the bright colors.
The staff were known nd but no soap or lotions when arrived, no room access at 3pm and we have a baby, not notified no hot water for 10 hrs, vanity light out, No pool access
Melody
Stayed 3 nights in Apr 2024
Response from tracey on 15 Apr,2024
Hi Melody, thank you so much for your review, we do apologize for you not having hot water in the middle of the night into the morning, I kept you up to date with the issue and I do apologize profusely, during our conversation you mentioned the light out and I sent my tech to fix it, I am so happy he was able to fix it so promptly, our pool is a seasonal pool and was closed during your visit and will open up in May. thank you so much for staying with us. Safe travels :)
I don’t get why anyone complains about this hotel? I love it :) stayed here 5 times already and always excited to go back bc the beds are so comfy :) no joke, took off the pillow cases so i could know what pillows they use to buy for my house. also the staff always so helpful & friendly; particularly night shift, tall guy with glasses. and daytime the precious older women with red hair and glasses :) i feel like family staying there at this point !
We had an unexpected stay and this hotel came thru for us. They even gave us an an upgrade.
The only thing we didn't like was the sound of cars off the freeway, a bit unexpected but maybe if better soundproofing, would make it a great place to stay.
Also the breakfast was delicious
I liked the easy convenience to the free way. The staff was wonderful. And the rooms were clean. The picture's of the airplanes tjrpughout the building were awesome. My only complaint is the breakfast. The eggs were runny lkke sitting in water. The sausage was frozen.
I like that they had complementary breakfast. Also the hot chocolate and cookies in the lobby for gas. I had a great assortment of snacks and beverages. You could purchase as well.
Junae
Stayed 2 nights in Feb 2024
6/10 Okay
Travis
Travelled with family
25 Feb,2024
Liked: Staff & service
Disliked: Property conditions & facilities
Very small parking spaces and many larger pickup trucks made the parking situation more difficult than necessary. The halls have a faint odor of cat urine. Looks nicely remodeled in pictures, but in person it looks more like a cheap facelift.
Hi Dori- Thank you so much for taking the time t complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
Excellent service from staff. Even when we needed an extra room, they were able to get us the room across the hall. But to be honest the beds in both rooms during our stay were horribly uncomfortable. Everyone came home with sore backs from the beds. Maybe those need an upgrade? Everything else was great
Heather
Stayed 3 nights in Feb 2024
Response from debi on 22 Feb,2024
Hi Heather - Hi Dori- Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I am sorry that we fell short of your expectations in the bed depart- good rest is so very important when traveling. I have passed on the information to Tracey, our GM and we will be looking into the matressesI hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
I was really surprised how nice and roomy my room was
Jerald
Stayed 1 night in Feb 2024
Response from debi on 22 Feb,2024
Hi Jerald-Hi Dori- Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
Hi Heather- Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 10 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
Close to airport very convenient, great place to stay!
jedediah
Stayed 1 night in Feb 2024
Response from debi on 22 Feb,2024
Hi Jedediah-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services
The Manager who checked me in was super welcoming and wonderfully sweet!
Keith
Stayed 1 night in Feb 2024
Response from debi on 22 Feb,2024
Hi Keith-Thank you so much for taking the time to complete the review! I know just how important you time is in this day and age!Thank you for your 5 rating! I feel like we are more of a "Mom and Pop" place rather than just a chain. And, because of Tracey, our GM, we are more like family and it is fun to come to work !Our guests our very important to us and the only way we can continue to improve our services is through guests like you who provide us with important feedback!I hope we will see you again if your travels bring you back to the Boise area!Safe Travels!Debi GuerricaechevarriaGuest Services