Does Bumi Surabaya City Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Bumi Surabaya City Resort?

As of 3 Oct, 2025, prices found for a 1-night stay for 2 adults at Bumi Surabaya City Resort on 1 Nov, 2025 start from S$65.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bumi Surabaya City Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bumi Surabaya City Resort?

Self-parking is free at this property.

What time is check-in at Bumi Surabaya City Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

Does Bumi Surabaya City Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 250000 per person applies.

Where is Bumi Surabaya City Resort located?

Located in Surabaya Center, this luxury hotel is within a 15-minute walk of Dyandra Convention Center Surabaya and Tunjungan Plaza. Sharp Bamboo Monument and Joko Dolog Statue are also within 15 minutes. Surabaya Gubeng Station is 28 minutes by foot.

Bumi Surabaya City Resort Reviews, Deals & Photos 2025

About the area

Located in Surabaya Center, a neighbourhood in Surabaya, Bumi Surabaya City Resort is in a shopping district. Korea Park and Taman Bungkul reflect the area's natural beauty and area attractions include Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium.

Visit our Surabaya travel guide

8/10 Good

Jan

25 Sept, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.

Stayed 1 night in Sep 2025

8/10 Good

Robert Michael

15 Jul, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very attentive staff. Great garden area and restaurant food

Stayed 6 nights in Jul 2025

10/10 Excellent

Gregor

27 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das Personal des Hotels war mit Abstand eines der freundlichsten, das ich je erleben durfte. Wir wurden mit all unseren Fragen gut beraten, wurden immer gut bedient und behandelt und das Personal ging gern auf unsere Wünsche ein. Besonders hilfreich war das Personal während eines Krankheitsfalls. Die Rezeptionisten und das Sicherheitspersonal organisierten und halfen beim Transfer in ein nahegelegenes Krankenhaus. Eine rundum gute Erfahrung.

Stayed 7 nights in Aug 2025

10/10 Excellent

Nursalim

19 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great hotel in the main street of surabaya

Stayed 2 nights in Mar 2025

10/10 Excellent

Mustafa

25 Feb, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great value for money and great staff

Stayed 2 nights in Feb 2025

10/10 Excellent

Indira

21 Feb, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nature meets comfort

Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.

Stayed 1 night in Feb 2025

8/10 Good

Kuan Ying

8 Aug, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s a nice hotel to stay!

Stayed 1 night in Aug 2023

10/10 Excellent

Ika

27 Feb, 2025

Liked: Cleanliness, staff & service, room comfort

Old but still holding its charm

An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back.

Stayed 1 night in Feb 2025

10/10 Excellent

Nursalim

19 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

27 Jul, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect one night stay

We stayed here for one night on our way to Bali. Nice oriental style hotel with a large swimming pool for relaxing. Large rooms, clean, several restaurants, good service. Also close to a large shopping mall with may restaurants.

Stayed 1 night in Jul 2024

10/10 Excellent

Abhiramy

6 Dec, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo.

Stayed 6 nights in Nov 2024

8/10 Good

Adeleen

24 Jul, 2023

Liked: Staff & service, amenities

all staff is very good and nice.

Stayed 3 nights in Jul 2023

10/10 Excellent

Catherine

10 Jul, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Employees so welcoming! Super stay! Super room clean!

Stayed 1 night in Jul 2024

10/10 Excellent

ZHI YAN

20 Aug, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.

Stayed 1 night in Aug 2024

10/10 Excellent

Nenny

14 Jul, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice property, you can feel the green in the big city

Stayed 1 night in Jul 2024

8/10 Good

Marjolein

23 Dec, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel - but give the fish a better tank

Absolutely amazing stay Hotel is just beautiful. I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7 thats not how they live in real life. I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.

Stayed 6 nights in Dec 2024

10/10 Excellent

Nenny

2 Feb, 2023

Liked: Cleanliness, amenities, property conditions & facilities

super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing.

Stayed 2 nights in Jan 2023

6/10 Okay

Lisa

25 Jan, 2025

Liked: Staff & service

We stayed here in 2019 and we stayed again 2024 the placed was not keep up and the property was run dow. I would not go back and will find other places.

Stayed 3 nights in Nov 2024

10/10 Excellent

Robert Tjibbe

17 Sept, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.

Stayed 7 nights in Aug 2024

10/10 Excellent

Mohamed Abrori

1 Mar, 2024

Liked: Cleanliness, staff & service, amenities

Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.

Stayed 2 nights in Feb 2024

2/10 Terrible

KARUNA KARAN

28 Dec, 2023

Disliked: Property conditions & facilities, room comfort

Run down hotel Not clean

Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

23 Jan, 2025

Liked: Cleanliness, staff & service

Could be better

It’s my favourite hotel but the maintenance is not upto the mark. Aircon wasn’t functioning well- room temperature kept going higher inspite of lowering the temperature at the controls. They got to do better if I have to continue my patronage. Service by Mr Dhoni at the restaurant was highly commendable, people like him making me to revisit but the upkeep with the maintenance has to balance. I’m willing to give one more chance- if it remains the same or worsens- I will have to make other choices

Stayed 2 nights in Jan 2025

6/10 Okay

Elizabeth

8 Nov, 2024

Liked: Staff & service

Disliked: Amenities

The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.

Stayed 1 night in Nov 2024

6/10 Okay

Nicole

2 Aug, 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.

Stayed 6 nights in Jul 2024

10/10 Excellent

Haruo

3 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

街中にありながら、リゾートホテル。ガーデンブレックファーストは、最高

Stayed 1 night in Aug 2025

Bumi Surabaya City Resort

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