Henann Crystal Sands Resort

Photo gallery for Henann Crystal Sands Resort

Primary image
On the beach
2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers

Overview of Henann Crystal Sands Resort

Henann Crystal Sands Resort

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Station 1, (In between boat station 1 and D'mall), Boracay Island, Malay Aklan, 5608

Explore the area

  • Popular LocationD'Mall Boracay1 min walk
  • Popular LocationWhite Beach1 min walk
  • Popular LocationBulabog Beach7 min walk

Choose dates to view prices

About this area

Boracay Island

Located in Boracay Island, Henann Crystal Sands Resort is on the beach. D'Mall Boracay and Budget Mart are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore White Beach and Station 2.

What's nearby

  • D'Mall Boracay - 1 min walk
  • White Beach - 1 min walk
  • Department of Tourism Boracay Field Office - 3 min walk
  • Budget Mart - 3 min walk
  • Bulabog Beach - 7 min walk

About this property

Henann Crystal Sands Resort

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Henann Crystal Sands Resort's 2 outdoor swimming pools or pampering yourself at the full-service spa.
Henann Crystal Sands Resort offers 188 air-conditioned accommodations with a safe and complimentary slippers. 40-inch LCD televisions come with cable channels. Bathrooms include bidets and complimentary toiletries.

This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Henann Regeny Resort & Spa. Services include massages.

The spa is open daily.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:30 AM to 7 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 swim-up bar and 1 poolside bar

Restaurants on site

  • Sapphire

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on site

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Free local calls
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for PHP 350.0 per night

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: PHP 1800.00 per person (roundtrip)
  • Airport shuttle fee per child: PHP 1100 (roundtrip), (from 5 to 9 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: PHP 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Boracay Island
Henann Crystal Sands
Henann Crystal Sands Boracay
Henann Crystal Sands Resort Hotel
Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Resort Hotel Boracay Island

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 136 out of 197 reviews
5 - Excellent 69%
Rating 4 - Good. 37 out of 197 reviews
4 - Good 19%
Rating 3 - Okay. 10 out of 197 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 197 reviews
2 - Poor 1%
Rating 1 - Terrible. 12 out of 197 reviews
1 - Terrible 6%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

1/5 Terrible

Travelled with family and small children
Disliked: Staff & service
Very poor customer service. Very rude staff. All they care about is how to make more money out of a desperate & tough situation wherein last minute accomodation is needed for family to stay together in the same property due to certain room guest limitation they are trying to reinforce, quotes increasing more & more throughout the day to make it more impossible for a family to stay together in the same hotel. Supervisor is not proactive in trying to make guests feel better in this tough situation. No one reached out at all. Manager is heartless, specifically tries to get as much money as she could get out of this situation by changing room rates each time asked & even offered to escort us parents out of the room by security stating visiting hours is only until 9 pm as we are trying to get our children including minor ones more comfortable before we transfer to another hotel. We were told kids either 5 or 7 y/o are considered adult all counted in the # of guests. First time weโ€™ve heard this. Not a family oriented hotel environment. All about business & squeezing as much money from their guests they could possibly get, thatโ€™s all. Very frustrating for visitors like us from another country just trying to have quality time with family in Boracay.
Stayed 3 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky Pool staff were excellent. Front desk staff were also very accommodating and helpful. Tine at front desk was very helpful . Overall hennan crystal is highly recommended and will stay here again next time .
Stayed 4 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2022

4/5 Good

Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and extremely clean if I had to do it allover again this will be my choice. The buffet for breakfast outstanding.
Stayed 2 nights in Apr 2022