On the beach, white sand

Reviews of Jejsellends Garden Cottages

2.5 out of 5
Jejsellends Garden Cottages
station 2 Boracay Island Balabag, Boracay Island

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 18 reviews" "
Rating 8 - Good. 7 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Stuart

Disliked: Staff & service
The location is less than a minute to the beach and it is one of the cheaper hotels on the Island. The rooms is very basic however and didn't include things like a bin or a mirror. Also, I didn't have any hot water whilst there and was told this couldn't be fixed.
Stayed 2 nights in Feb 2020
Response from tel on 24 Feb,2020
good day! sorry for the inconvinience in your stay,however we will do our best to meet your needs thank you for the review we will do better next time

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Lautes, dunkles, muffiges Loch
Das Zimmer ist ein schwarzes Loch ohne jeglichem Ausblick und stinkt nach Moder und Schimmel (nicht zuletzt auch von den Betten samt Wanzen). Es hat keine Annehmlichkeiten, kein Warmwasser, keine Ablagemöglichkeiten, ja nicht einmal einen einzigen Nagel um irgendwo auch nur irgendetwas aufhängen zu können. Es ist ausgesprochen hellhörig und trotz Rauchverbotes im Zimmer selbst stinkt es obendrauf auch noch nach Zigarettenrauch, weil unmittelbar vor der Türe in einem dunklen, halligen Verschlag unter der Treppe zum 1. Stock die ganze Zeit geraucht und gelärmt wird! Ich hatte noch nie ein so schlechtes Preis-/Leistungsverhältnis in Südost-Asien. Es stellt sich nach all den erhöhten Preisen für Hotels, Essen, Taxis, Motorräder, Gebühren und Abgaben, Verboten und Massenturismus,... die Frage, Boracay künftig nicht überhaupt gänzlich zu meiden!!! (da gibt es zahlreiche günstigere und zugleich schönere Alternativen)
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful...but the no water heater
Stayed 3 nights in Sep 2019
Response from - Roland on 8 Sept,2019
Thanks you for you reviews Madam/Sir, and thank you for choosing us to be your Host. We will prioritize your concern about water heater. GOD BLESS PO

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Close to the beach. Staff are very good except no breakfast.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just a few walk to the beach, it is very clean but we kinda got tired in looking for it 'cause I thought the staff will pick us up from the roadside buthe just spoke with us and instructed us over the phone, but when we got in to the beach, he also meet us there when we don't know already where to go. About the amenities, they have no free toiletries, we bought our own but that's okay, also there's no hot and cold shower but it's okay cause we're used to it. Overall we still enjoyed staying here although we only have 1 night to enjoy boracay, and the price is very cheap because theres 5 of us yet we only paid less than 2 thousand. Definitely will book again here when we come back in Boracay.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so close to the beach The price was too much though for just sleeping and bathing in it The window inside the bathroom raised some suspicions since it was broken on one side that you would not be able to close it Not much functional fixtures and cabinetry inside the room Loved the space and the firmness of the mattress The air conditioning unit was directed towards one side of the room The bathroom fixtures were not too pleasing The staff were helpful, nice and accommodating
Stayed 2 nights in Mar 2019
Response from FO on 29 Mar,2019
thanks for your comment, we will address this matter immediately.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
The staff are nice, especially Marco. He was accommodating and answered our questions. He even gave tips where we can eat and go for cheaper peices. The price was quiet affordable given that it was beachfront.
Stayed 2 nights in Feb 2019
Response from F.O on 3 Mar,2019
Thanks a lot for your comment mam.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from F.O on 3 Mar,2019
thanks you for staying with us

10/10 Excellent

The

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just great. Thank you Jejsellends Garden Cottages.. Will definitely be back at your place again.
Stayed 3 nights in Feb 2019
Response from JEJ on 1 Mar,2019
GOOD DAY THANK YOU FOR THE POSSITIVE FEEDBACK WELL WORK TO EVEN SERVE YOU BETTER

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good... I’ll recommend
Stayed 2 nights in Jan 2019
Response from JEJSELLENS on 21 Feb,2019
THANK YOU FOR GOOD FEEDBACK

6/10 Okay

Arnold Vince

Liked: Cleanliness, property conditions & facilities
Below average room
Room is clean but has no hot water. Staff is friendly but does not give enough info or help. Wifi is very poor, almost no connection.
Stayed 2 nights in Jan 2019
Response from JEJESELLNDS on 21 Feb,2019
THANK YOU FOR THE FEED BACK MAM WE WILL WORK ON THAT TO SERVE YOU BETTER

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2019
Response from F.O on 3 Mar,2019
thanks a lot..

4/10 Poor

Thomas, Aesch

Stayed 3 nights in Apr 2022

2/10 Terrible

Domenico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horror-Aufenthalt
Ich war schon bei der Einfahrt zum Hotel schockiert. Es ging durch eine schmale Gasse ohne Strassenbezeichnung zum Hotel. Es gab kein warmes Wasser, kein Wifi, die Zimmer wurden in den 12 Tagen nie gereinigt, die Bettwäsche sowie Handtücher wurden nie gewechselt. Die Zimmerausstattung war eine reine Katastrophe, da NICHTS vorhanden war ausser einen Plastikstuhl. Ich musste mir einen kleinen Tisch und eine Kleiderstange selbst besorgen gehen. Mein Zimmer hatte keinen Fenster und der Fernseher funktionierte nicht. Das Einzige was man hier am wenigsten bemängeln kann ist die Umgebung. Man kommt schnell zum schönen Strand. Jedoch stimmt hier das Preis-/Leistungs-Verhältnis überhaupt nicht. Aussage vom Management: Wenn's euch nicht passt, könnt Ihr auch gehen. Beschämend so etwas. Nie wieder!
Stayed 12 nights in Feb 2019
Response from FO on 1 Apr,2019
Sorry about your bad experience sir. first about a narrow path.- most of the right of way that the land owner provide doesn't have a street name, only the major street got a name. 2nd. regarding about shower hot/ cold water, sorry sir,we dont have it, and it had been indicated in our booking in expedia, maybe you should review the details sir. 3rd about room cleaning, maybe you did'nt ask our housekeeping or any personel of the hotel to clean up your room,for we didn't enter the room of the guest without proper notice from our guest, next time sir, ask our housekeeping to make-up room to change all of the sheets, towels etc. and also to fix everything in the room let u know sir so we can address it all to our maintenance personnel. regarding the about the wifi; the moment you where here ,out internet provider had this maintenance on going around the Island, maybe that the reason why the internet is very slow. THANK YOU for staying with us and for you comments sir..we will address all the concerned immediately..