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Reviews of FirstName Bordeaux - part of JdV by Hyatt

4 out of 5
FirstName Bordeaux - part of JdV by Hyatt
14 Rue Claude Bonnier, Bordeaux

Reviews

9.4

Exceptional

Rating 10 - Excellent. 75 out of 95 reviews" "
Rating 8 - Good. 13 out of 95 reviews" "
Rating 6 - Okay. 4 out of 95 reviews" "
Rating 4 - Poor. 0 out of 95 reviews" "
Rating 2 - Terrible. 3 out of 95 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oleg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel overall
Stayed 6 nights in May 2024

10/10 Excellent

terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel supplies friendly staff with a very nice bar and restaurant if you decide to stay on property
Stayed 3 nights in Apr 2024
Response from FirstName Team on 13 May,2024
Hello, Thank you for this positive review. The whole team is delighted to read that your stay was a success. We are glad to read that you enjoyed our retaurant and Team. We do hope having the pleasure to welcome you back soon ! Yours faithfully, FirstName Team

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean rooms!
Stayed 1 night in Mar 2024
Response from FirstName Team on 16 Apr,2024
Hello,We would like to express our sincere gratitude for the positive rating you gave us. It means a lot to us to know that your stay lived up to your expectations. We are constantly working to deliver an exceptional experience for our customers, and your positive feedback encourages us to keep at it. Thanks again for your support, and we look forward to welcoming you back soon. Yours faithfully,

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and fun! Great friendly staff!
Stayed 1 night in Mar 2024
Response from FirstName Team. on 16 Apr,2024
Hello, We thank you for your visit and for having taken the time to leave your feedback concerning your experience at FirstName Bordeaux. We are glad to read that you enjoyed your stay and our Team. We cannot wait to welcome you back. Yours Faithfully.

10/10 Excellent

mario, LA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff "The Best"
Stayed 3 nights in Mar 2024
Response from FirstName Team on 12 Mar,2024
Dear Mario, We thank you for your visit and for having taken the time to leave your feedback concerning your experience at FirstName Bordeaux. The whole team is delighted to read that your stay was a success. We shared your comment with our FrontDesk Team who was very happy to welcome you. We look forward to welcoming you back for a 100% Feel Good stay. Yours faithfully,

10/10 Excellent

AnneMarieke, london

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely design like vibe, fabulous welcoming staff and a beautiful bar area. Nice sized rooms as well. Great place!
Stayed 1 night in Feb 2024
Response from FirstName Team on 12 Mar,2024
Dear Madam Marieke, What a pleasure to read your feedback ! Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay and wish you an excellent day.Yours faithfully,

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We slept really well here! Loved this hotel !!!
Stayed 1 night in Feb 2024
Response from The Team on 5 Mar,2024
Dear Madam,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay and wish you an excellent day.Yours faithfully

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not easy to find at least of driving. Weird area full of bad 80s architecture - but hotel was nice with good rooms and good food
Stayed 1 night in Feb 2024
Response from The Team on 5 Mar,2024
Dear Mr,We thank you for staying with us at FirstName Bordeaux.It was a real pleasure welcoming you. The area, centrally located, is quite original indeed but classified UNESCO.I hope we will have the pleasure to welcome you back shortly.

10/10 Excellent

samuel, mountain lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful at this hotel. It started with amazing and friendly stafff at check-in, during the stay and checking out. We had to leave super early to the train station so they had us check out the night before to save time and helped us reserve a taxi to the train station. When we were leaving, they had the coffee in to-go cup ready for us too! So nice of him to do that. We have been to many places and the staff at this hotel by far is one of the best. It is also super close to the town center and ample parking on the street or the hotel garage. We loved how there is a little kitchenette that has snacks, tea bags, drinks and refillable water. We will def come back and stay here next time we are in Bordeaux! Thank you FirstName hotel!!!
Stayed 3 nights in Feb 2024
Response from The Team on 13 Feb,2024
Dear Mister,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay and wish you an excellent day.Yours faithfully

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from The Team on 5 Feb,2024
Dear Jerome,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay and wish you an excellent day.Yours faithfully

10/10 Excellent

Phong Luan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Team on 15 Jan,2024
Dear Mr/Mrs,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay and wish you an excellent day.Yours faithfully

2/10 Terrible

Amishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a lovely hotel. Well located with friendly staff and very well equipped rooms
Stayed 3 nights in Dec 2023
Response from The Team on 15 Jan,2024
Dear MrThank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay and wish you an excellent day.Yours faithfully

10/10 Excellent

Chinmay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff was super helpful. Badaboum was cute!
Stayed 2 nights in Nov 2023
Response from The Team on 24 Dec,2023
Dear Mr,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay and wish you an excellent day.Yours faithfully

10/10 Excellent

Garry

Business traveller
Doing it’s bit for the planet
Great hotel great location and doing its bit for the planet too
Stayed 2 nights in Nov 2023
Response from The Team on 26 Nov,2023
Dear Mr,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay and wish you an excellent day.Yours faithfully

10/10 Excellent

Roque

Stayed 2 nights in Nov 2023
Response from The Team on 20 Nov,2023
Dear Mr & Mrs,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Best regards,The Team

10/10 Excellent

VERONICA, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location because it was easy to walk anywhere around town; it was in a safe place. The mall across the street was a treat; the grocery market was an added plus. The front desk was most helpful with any questions we had. I highly recommend this place to stay with your kids or just adults.
Stayed 1 night in Oct 2023
Response from The Team on 4 Nov,2023
Dear Madam,We thank you for your visit and your comment.Your satisfaction is the best reward for our teams.We put the well-being and satisfaction of customers on a daily basis at the heart of our concerns.Looking forward to welcoming you again for a 100% FEEL GOOD stay, we wish you an excellent day.Yours sincerely

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! 😃
we stayed in Bordeaux for 5 nights and it was brilliant. The hotel absolutely amazing and the staff were so helpful. The kitchenette on each floor is so handy for refilling water etc. the hotel is very clean, eco conscious and the rain style shower was AMAZING!! Our flight home was late on the last day and for a very minimal fee we could stay until it was time to go to the airport. The tram stop is right outside the hotel door (which goes directly to the airport!) and there is also a shopping centre more or less attached to the hotel. Our only wish was that the hotel had a pool too 😃 will 110% recommend to our friends and family.
Stayed 5 nights in Oct 2023
Response from The Team on 4 Nov,2023
Dear Madam,We thank you for your visit and your comment.Your satisfaction is the best reward for our teams.We put the well-being and satisfaction of customers on a daily basis at the heart of our concerns.Looking forward to welcoming you again for a 100% FEEL GOOD stay, we wish you an excellent day.Yours sincerely

10/10 Excellent

alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. the 24 hours staff is a bonus as we had to check out at 4 AM. It was clean and green. It had dining options and a bar which is a bonus.
Stayed 1 night in Oct 2023
Response from Oliver, Guest Relation on 31 Oct,2023
Dear Mrs Digenan, It has been a real pleasure having you at our property.We are so happy reading from you and knowing that you have enjoyed your stay and noticed the quality provided by our team. We'll keep it clean and green and can't wait seeing you again at your new 100% Feel Good area in BordeauxSincerely, Oliver, Guest-Relation

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCEPTIONAL. Amazing service and property. Staff was unbelievably accommodating and friendly.
Response from The Team on 23 Oct,2023
Dear Mr,We thank you for your visit and your comment.Your satisfaction is the best remuneration for our teams.We put the well-being and satisfaction of customers on a daily basis at the heart of our concerns.Looking forward to welcoming you again for a 100% FEEL GOOD stay, we wish you an excellent day.Yours sincerely,

2/10 Terrible

Jose Juan Pablo, Mexico

Stayed 2 nights in Oct 2023
Response from The Team on 24 Dec,2023
Dear Mr,We are sorry to see the note of your insatisfaction due to your no-show at the hotel. We haven't received any email or call in regards to your stay. We tried to reach you back by email, but no response. We do hope you are doing well. We remain at your entire disposal.

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely pleasant and helpful!
Stayed 1 night in Oct 2023
Response from The Team on 23 Oct,2023
Dear Mr,Thank you very much for your feedback and for staying with us. We are delighted welcoming you and to read you enjoyed the kindness of the staff.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, comfortable,clean and well located - Really friendly, helpful and accommodating staff . The hotel is well styled and a comfortable relaxing location
Stayed 2 nights in Oct 2023
Response from The Team on 23 Oct,2023
Dear Mrs,We thank you for your visit and your comment.Your satisfaction is the best remuneration for our teams.We put the well-being and satisfaction of customers on a daily basis at the heart of our concerns.Looking forward to welcoming you again for a 100% FEEL GOOD stay, we wish you an excellent day.Yours sincerely,

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel with large practical rooms
Stayed 4 nights in Oct 2023
Response from Aurore on 9 Oct,2023
Dear Mr,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Best regards

6/10 Okay

ELAYNE

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Firstname easy to remember hotel name
No better or worse than expected. We were quite upset seeing that the complimentary glass water bottles were removed from rooms refilled without being washed. The lack of outside signage made finding the hotel itself very tricky when driving in. We were a little surprised that although the coffee was replenished, sugar was not. The bad and the location were excellent.
Stayed 4 nights in Sep 2023
Response from Aurore on 9 Oct,2023
Dear Mrs,We are deeply sorry to read we missed your stay's expectations regadring signage of the hotel and the missing amenities in the room. Our Team was referred with your feedback and please be assured those are isolated events.We look to have a second chance to make your stay pampered.The Team

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very service oriented and professional
Stayed 8 nights in Sep 2023
Response from Oliver, Guest Relation on 2 Oct,2023
Dear Mr Donald Carlson, It has been a real pleasure having you all along those 8 nights in our place.We are greatfull reading from you and seeing how much you enjoyed your stay.We are doing our best for guests and give them the best support to enjoy the city and its whereabouts.Sincerely

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend and plan ok returning
As others have said, don’t judge a book by its brutalist cover. Really nicely fitted out and lovely staff made for a very enjoyable stay.
Stayed 3 nights in Sep 2023
Response from The Team on 25 Sept,2023
Dear Mr,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Yours faithfully

10/10 Excellent

Jane

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Very convenient location
Very clean room. Great atmosphere on the bar and opposite a trim stop so easy to get around.
Stayed 1 night in Sep 2023
Response from The Team on 25 Sept,2023
Dear Mrs,A large thank you for sharing your note online.We were delighted to welcome you.Looking for your next journey.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
Comfy hotel walking distance to center and right beside public transport parking available for cost very easy
Stayed 2 nights in Sep 2023
Response from The Team on 25 Sept,2023
Dear Mr/Mrs,A large thank you for sharing your journey with FirstName Bordeaux. Also, it was a pleasure welcoming you for this stay, in the city center. Indeed the location enjoys a very practical location with public transportations,and main attractions walking distance. We look for your next stay

8/10 Good

Colleen

Travelled with partner
Teeny tiny room but in the heart of everything. Amazing staff and super clean. I just wish the room was about 30 square feet bigger so you could get out of the bed on the side vs the foot of the bed.
Stayed 1 night in Sep 2023
Response from The Team on 25 Sept,2023
Dear Mrs,Thank you for staying with us. It was a real pleasure welcoming you. I feel sorry we weren't able to offer you larger room categories, as we have 7 room types.We look for your return.

10/10 Excellent

Gaby, Mackey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to inner city in a boutique hotel - great bar with good drinks and lovely rooms.
Stayed 2 nights in Sep 2023
Response from The Team on 25 Sept,2023
Dear Mr,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Yours faithfully

8/10 Good

tanja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and amazing staff
Great hotel in so many ways and highly recommended.
Stayed 1 night in Sep 2023
Response from The Team on 25 Sept,2023
Dear Mrs,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Yours faithfully

10/10 Excellent

Paul

Stayed 1 night in Sep 2023
Response from Aurore on 8 Sept,2023
Dear Mr,Thank you for choosing FirstName and staying with us. We are delighted to share your 10/10 with our Team.Looking for your next stay

6/10 Okay

GEORGE

Stayed 1 night in Aug 2023
Response from The Team on 25 Sept,2023
Dear Mr,We thank you for sharing a note for your last stay. We feel sorry we weren't able to succeed your expectations.We look for your feedback in order to improve your next stay.

10/10 Excellent

Julie

Stayed 5 nights in Aug 2023
Response from The Team on 25 Sept,2023
Dear Mrs,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Yours faithfully

10/10 Excellent

Lennard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and also brand new (opened Jan 2023), for the price is felt very luxurious. They do a kitchenette style format for cold water, drinks, etc. which may not be for everyone. But the location is great, 5min walk from the hotel and you're in the thick of Bordeaux.
Stayed 3 nights in Aug 2023
Response from Aurore on 8 Sept,2023
Dear Mr/Mrs,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Best regards

10/10 Excellent

Lavender

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location's convenient. Parking's convenient. Room was nice but a little bit too small, and also ventilation was not so good. Bar was cool and service was cool.
Stayed 3 nights in Aug 2023
Response from Aurore on 8 Sept,2023
Dear Mr/MrsThank you very much for choosing FirstName for your stay in Bordeaux. We are deeply sorry you felt the room was too small. The Team will be happy to assit you choosing another room out of our 7 categories, that suits you the most.

10/10 Excellent

Gordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in convenient location.
Stayed 2 nights in Aug 2023
Response from The Team on 8 Sept,2023
Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We look forward to welcoming you back.Best regards,

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for location
Overall a great place - right next to the tram stop and 10 minutes walk to Bordeaux centre. Breakfast entirely forgettable so eat elsewhere. Service really friendly. Bar expensive so drink elsewhere!
Stayed 3 nights in Jul 2023
Response from The Team on 17 Aug,2023
Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Best regards.

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from The Team on 17 Aug,2023
Dear Madam,Thank you for staying with us and for choosing our property. We look forward to welcome you agin on your next journey in Bordeaux

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms smell of glue and other chemicals, giving guests headache and breathing problems. (this is what earns them "unclean bc the air is not. The beds are like laying on concrete (made to last, without any consideration for guest comfort). The staff is non-responsive. Expedia tried calling twice with no answer & I let the phone ring for 10 mins without answer. After checking out (the same day), front desk promised a call back from the manager, but manager never called. Terrible experience, toxic/unhealthy/unsafe rooms, beyond uncomfortable beds. my advice is to stay away.
Response from The Team on 25 Sept,2023
Dear Mrs,We deeply apologize for the unfortunate experience. We feel sorry we weren't able to fix the problem during your stay to make sur you enjoy FirstName experience. Our General Manager was delighted to speak with you over the phone to apply a full refund. We look for your return, to change your impresssion to an amazing journey next time.

10/10 Excellent

Takako, Rozelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to walk around Bordeaux and right in front of a tram stop. All the staff were very helpful and professional, very clean and comfortable,and many restaurants/bars/cafes options. Highly recommended and we will definitely go back there when we visit Bordeaux.
Stayed 1 night in Jun 2023
Response from Aurore on 17 Aug,2023
Dear Mr/Mrs,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Best regards,The Team

10/10 Excellent

Malek

Liked: Cleanliness, staff & service
What a nice surprise. Service, quality, cleanliness, look and feel is top. Other hotels should come and take a lesson from this property. Keep it up. Well done
Stayed 1 night in Jul 2023
Response from Aurore on 12 Jul,2023
Dear Mr/Mrs,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Best regards,The Team

8/10 Good

NEDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Aurore on 12 Jul,2023
Thank you for the award by giving us a 4/5.The Team is delighted to read you enjoyed your stay.We look forward to welcome you back

10/10 Excellent

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was extremely welcoming, helpful and friendly. The girl who checked us in gave us a map and a bunch of recommendations. Will definitely be back!
Stayed 2 nights in Jun 2023
Response from The Team on 30 Jun,2023
Dear Mr/Mrs,Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Best regards.

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Would stay again Parking is not well marked and is difficult to find. Access to enter and leave parking is via intercom so it’s awkward.
Stayed 2 nights in Jun 2023
Response from The Team on 30 Jun,2023
Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Best regards,

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent hotel which is brand new and has large rooms. Unusually it also has a great selection of TV channels unlike the majority of French hotels.
Stayed 1 night in Jun 2023
Response from The Team on 30 Jun,2023
Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Best regards

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed ourselves very much>
Stayed 2 nights in Jun 2023
Response from Aurore on 14 Jun,2023
A great thank you for sharing your experience.We were delighted to welcome you.Look forward for your next journey.The Team

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at this hotel and would definitely stay again. 10/10
Stayed 3 nights in Jun 2023
Response from Aurore on 14 Jun,2023
Thank you again for choosing us.We look forward to welcome you back.The Team

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 would stay again. Very convenient for business travel. Staff is very friendly (which isn’t that common in Bordeaux). Hotel feels brand new.
Stayed 4 nights in May 2023
Response from Aurore on 9 Jun,2023
Thank you for your visit and your comment. Your satisfaction is the best reward for our teams. We place the well-being and satisfaction of our customers at the heart of our daily concerns. We look forward to welcoming you back for a 100% FEEL GOOD stay, and wish you an excellent day.Best regards

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in May 2023
Response from Aurore on 26 May,2023
Dear Mr,A big thank you for choosing us. We are delighted to read you enjoyed your stay.We look forward to welcome you back