Shangri-La Hotels and Resorts, Borneo hotels

"Spectacular view from room on the 21st floor. Very spacious and elegant interior design. Super comfortable bed and linen."

"Hotel room "

"Friendly staff, great food"

"The best part about this property , besides r lush well kept landscaped gardens , the beautiful beach to view the sunset , is really the Malaysian hospitality . The staff genuinely try their best to help and make your stay as good as they can it . Special mention to Jerony Harvey & Azrul who gave great service !! Thank you . "

"Fabulous hotel in a great location, very friendly staff who couldn’t do enough for us"

"Cleanliness, all staff interaction. Overall good experience "

"Excellent hotel service!"

"Wonderful Stay! I had a fantastic experience during my recent stay at this hotel. The rooms were impressively spacious and impeccably clean, making it easy to relax and feel at home. Everything was well-maintained and thoughtfully arranged, which added to the overall comfort. What truly made the stay exceptional was the staff. Everyone was warm, attentive, and professional—but I want to give a special Thanks to Ghita and Fitria (hope I spelled your names right!) . Their kindness and helpfulness went above and beyond, and they made me feel genuinely welcomed throughout my visit."

"The room was spotless with staff courteous. This is my 2nd time there and my wife and I intend to make it an annual trip. "