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Reviews of Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

2.5 out of 5
Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea
200 Maple St, Chelsea, MA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 388 out of 600 reviews" "
Rating 8 - Good. 136 out of 600 reviews" "
Rating 6 - Okay. 37 out of 600 reviews" "
Rating 4 - Poor. 16 out of 600 reviews" "
Rating 2 - Terrible. 23 out of 600 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fred, Little neck

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room the stuff are friendly
Stayed 1 night in Apr 2024
Response from Shea on 28 Apr,2024
Dear Fred, Thank you for reviewing us! We are so glad to hear you enjoyed your time with us! We are glad that our clean rooms satisfied you along with our friendly staff! We hope to see you again soon! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

8/10 Good

Kevin Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Shea on 28 Apr,2024
Dear Kevin, Thank you for reviewing us! We are pleased to hear you enjoyed your time here with us! We hope that you will stay here again in the near future. Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

10/10 Excellent

Sungjin, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Looks brand new. Love it.
Stayed 1 night in Apr 2024

10/10 Excellent

Hayley

Stayed 1 night in Apr 2024
Response from Shea on 28 Apr,2024
Dear Hayley, Thank you for taking the time to review us! We are pleased to hear you enjoyed your time here with us and we look forward to seeing you again in the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

10/10 Excellent

richard, New haven

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Dria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking
Stayed 2 nights in Apr 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Aneisha

Stayed 2 nights in Mar 2024

10/10 Excellent

Nixley

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

kelly

Stayed 3 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prophetess very clean and tidy.
Stayed 3 nights in Mar 2024

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was very clean and staff was very nice. The bathroom setup was strange as shower turn on and shower head were on opposite sides and water pooled outside shower quickly. There was also no hot water. I did not need to fix at the moment but told the staff upon check out.
Stayed 1 night in Mar 2024

2/10 Terrible

Hind

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found bags in the room
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are amazingly comfortable and clean ! The towels are not scratchy. Front desk staff friendly and result oriented. Welcome gift in my room. Quiet. Recommend !
Stayed 2 nights in Mar 2024

8/10 Good

Elisabete

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Feb 2024

10/10 Excellent

mala

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay overnight before an early morning flight. Front desk staff were friendly. Rooms were very nice and clean.
Stayed 1 night in Feb 2024

8/10 Good

Adrian

Disliked: Amenities
The door would not lock had to call didn't feel safe
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time in Boston, this hotel was great to me and my girlfriend when we there. Everything we wanted to see and do was less then 15 minutes away by car making it a convenient location. Would stay again if in the area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Jan 2024
Response from Cindy on 9 Feb,2024
Hi Lanny,Glad you stayed with us and so happy you enjoyed your stay. We are a nice place to stay, thank you for noticing. Hope to see you soon.Fairfield Inn & Suites Chelsea

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Shea on 6 Feb,2024
Dear Marcos, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the time i got there until i left!!!
Stayed 1 night in Jan 2024
Response from Shea on 6 Feb,2024
Dear Kim, Thank you for taking the time to share your experience here with us! We are glad that our services met your expectations and we hope that you will stay here again in the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Shea on 6 Feb,2024
Dear Kerry, Thank you for taking the time to review us! We are so pleased to hear you were satisfied throughout your stay and we hope that you will stay here again n the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

10/10 Excellent

Natalie

Stayed 3 nights in Jan 2024
Response from Shea on 6 Feb,2024
Dear Natalie, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will visit us again soon! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

10/10 Excellent

Olympia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Shea on 6 Feb,2024
Dear Olympia, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed your stay and we hope that you will stay here again in the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location quick ride to airport
Had a GREAT nights rest and a nice breakfast before an early flight at the end of a business trip. Nice hotel close to the Airport
Stayed 1 night in Jan 2024
Response from Shea on 7 Feb,2024
Dear Teresa, Thank you for taking the time to review us! We are glad to hear you were satisfied with your stay here and that our location close to the airport met your needs! We hope that you will stay here again in the near future! Sincerely,Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

8/10 Good

EBONY

Stayed 2 nights in Jan 2024

8/10 Good

Lak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Hotel is clean and quiet ! Front desk very friendly and helpful. We spent two nights over there and the room was not serviced. Not sure why, maybe you have to ask for it. On Saturday night , we had problem parking our car because the parking space is limited. Breakfast was great!
Stayed 2 nights in Jan 2024
Response from Cindy on 9 Feb,2024
Clean and quiet, friendly and helpful...what more could you ask for! We aim to please and hope we see you back soon.Sincerely,Fairfield Inn & Suites Chelsea

8/10 Good

amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly very clean, would recommend.
Stayed 1 night in Jan 2024
Response from Shea on 6 Feb,2024
Dear Amber, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our staff met your expectations! We hope that you will stay with us again in the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good value. Room was in very good condition and clean. Short Uber ride to the Encore casino and convenient to Logan Airport
Stayed 1 night in Jan 2024
Response from Shea on 6 Feb,2024
Dear Paul, Thank you for reviewing us! We are so glad to hear you enjoyed your stay with us and we hope that you will stay here again in the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Shea on 11 Jan,2024
Dear Joseph, Thank you for taking the time to review us! We are so pleased to hear we could satisfy you throughout your stay and we hope to see you again in the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Robbyn

Stayed 1 night in Dec 2023
Response from Cindy on 9 Feb,2024
Hi Robbyn,Appreciate the 5 stars! Come back soon.Fairfield Inn & Suites Chelsea

10/10 Excellent

Manuel, fall river

Liked: Property conditions & facilities
Great for airport access
Stayed 1 night in Dec 2023
Response from Shea on 11 Jan,2024
Dear Manuel, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and our location worked best for you! We look forward to seeing you again in the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Ysidro

Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast bar in the morning and how clean and nice the rooms were!
Stayed 3 nights in Oct 2023
Response from Shea on 11 Jan,2024
Dear Jessica, THank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and our breakfast satisfied you! We hope to see you again in the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

2/10 Terrible

Jenny

Travelled with partner
Disliked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Shea on 11 Jan,2024
Dear Jenny, Thank you for taking the time to review us! We are sorry to hear about your experience with us. We hope that you will visit us again in the near future so we can provide you with a more enjoyable stay! We look forward to seeing you again soon! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was amazing, everything exceeded my expectations.
Stayed 2 nights in Dec 2023
Response from Shea on 21 Dec,2023
Dear Samantha, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will visit us again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Shea on 20 Dec,2023
Dear William, Thank you for taking the time to review us! We are so glad to hear you enjoyed your stay with us and we look forward to seeing you again in the near future. Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Marsha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seasoned Boston Traveler First Choice
Really ideal place to stay. Great rooms, breakfast, great service, and reasonable parking. I will be back.
Stayed 2 nights in Dec 2023
Response from Shea on 20 Dec,2023
Dear Marsha, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and our rooms, breakfast, and services all satisfied you! We can't wait for you to stay here again in the near future. Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Tanya

Stayed 2 nights in Dec 2023
Response from Shea on 11 Jan,2024
Dear Tanya, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Shea on 20 Dec,2023
Dear Jean, Thank you for taking the time to review us! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon! Sincerely,Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Julio

Response from Shea on 7 Feb,2024
Dear Julio, Thank you for taking the time to share your experience with us! We are so pleased to hear you enjoyed your time here with us and we hope that you will stay here again soon. Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Farah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shea on 20 Dec,2023
Dear Farah, Thank you for taking the time to review us! We are so glad to hear you were satisfied with your stay as we do our best to ensure each guest has a great stay! We hope that you will stay with us again in the near future. Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Shea on 20 Dec,2023
Dear Yolanda, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will visit us again in the near future. Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Connie

X
Stayed 1 night in Dec 2023
Response from Shea on 20 Dec,2023
Dear Connie, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will visit us again in the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. We ate at the bar and the food was delicious. The service was on point. The staff was accommodating. The front desk personal were friendly, and eager to answer any questions.
Response from Shea on 20 Dec,2023
Dear Yolanda, Thank you for taking the time to review us! We are pleased to hear you enjoyed our clean spaces and our services satisfied you! We are glad that our staff was accommodating and friendly! We look forward to seeing you again in the near future. Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Chansler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service
Stayed 1 night in Dec 2023
Response from Shea on 20 Dec,2023
Dear Chansler, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and our services satisfied you! We hope that you will visit us again in the near future! Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Great and convenient
Stayed 1 night in Dec 2023
Response from Shea on 20 Dec,2023
Dear Kyle, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we are glad our convenient location met your needs! We hope that you will stay with us again in the near future. Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Friendly staff and super clean!
Stayed 2 nights in Dec 2023
Response from Shea on 20 Dec,2023
Dear Tyler, Thank you for taking the time to review us! We are glad to hear your stay met your expectations and that our staff was friendly and spaces were clean! We hope that you will stay with us again in the near future. Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea

2/10 Terrible

Farooq

Disliked: Cleanliness, staff & service, property conditions & facilities
The lady at the breakfast was so nosey she even come in between you and food you Google you if you trying to take an extra piece coffee was cold and burned apples were rotten from I side it happened all three morning
Stayed 2 nights in Nov 2023
Response from Shea on 11 Jan,2024
Dear Farooq, Thank you for taking the time to review us! We apologize for your experience with us as we do our best to ensure each guest has a great stay! We hope that you will stay here again in the near future. Sincerely, Fairfield Inn & Suites by Marriott Boston Logan Airport/ Chelsea