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Reviews of The Whitney Hotel

4 out of 5
The Whitney Hotel
170 Charles Street, Boston, MA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 235 out of 275 reviews" "
Rating 8 - Good. 30 out of 275 reviews" "
Rating 6 - Okay. 6 out of 275 reviews" "
Rating 4 - Poor. 2 out of 275 reviews" "
Rating 2 - Terrible. 2 out of 275 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Love it here!!!
Stayed 1 night in Apr 2024
Response from Joyce on 27 Apr,2024
Dear Jasmine,Thank you for your review. We look forward to welcoming you back to The Whitney Hotel Boston.Kindly,Joyce ChinFront Office Manager

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent one night at The Whitney and were extremely pleased with our stay. The room was lovely and the staff were very nice and helpful. We would absolutely return and recommend it without hesitation.
Stayed 1 night in Mar 2024
Response from Agnes on 25 Mar,2024
Dear Patti,We love knowing that your stay with us was everything you hoped for, and more! Thank you for taking a moment to share your kind remarks and five-star rating. It was our pleasure to serve you and we look forward to welcoming you back soon to The Whitney Hotel.Kind Regards, Agnes HayesGeneral Manager

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here I feel elegant every time!
Stayed 4 nights in Feb 2024
Response from Agnes on 25 Mar,2024
Dear Kelsey,We love knowing that we make you feel elegant. It was a pleasure to welcome you to The Whitney Hotel! While we always strive for perfection in every detail, it's wonderful to know that you appreciated our luxurious amenities and unforgettable hospitality. Thank you for rating us five stars. We hope it won't be long before your travels bring you back!Kind Regards,Agnes HayesGeneral Manager

10/10 Excellent

Catherine, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Joyce on 30 Mar,2024
Dear Catherine,Thank you for staying with us. We appreciate you taking the time to share us your feedback. We look forward to your next stay with us!Best,Joyce ChinFront Office Manager

10/10 Excellent

Lisa, Austin

Travelled with family
Liked: Amenities
We loved this hotel. From the moment we arrived it was evident that this was a high quality hotel. The staff was incredibly friendly and helpful. The hotel is so pretty and comfortable. The restaurant located in the lobby is cozy and has delicious food. They even upgraded our room. The location is very walkable to shopping, the park , and other restaurants. Stay here. You won’t be disappointed.
Stayed 2 nights in Mar 2024
Response from Agnes Hayes on 13 Mar,2024
Dear Lisa,How wonderful to know that your recent stay with us at The Whitney surpassed your expectations! It is our pleasure to offer exceptional hospitality, beautiful spaces, and special, unexpected details to make your experience unforgettable. Thank you for your kind remarks and five-star rating. We hope your travels bring you back soon!

10/10 Excellent

Amato, Providence

Travelled with pets
Liked: Cleanliness, amenities
A very nice small boutiques hotel. Just lovely!
Stayed 1 night in Mar 2024
Response from Agnes on 8 Mar,2024
Dear Ms. Amato,We love knowing that your stay with us was everything you hoped for, and more! Thank you for taking a moment to share your kind remarks and five-star rating. It was our pleasure to serve you and we look forward to welcoming you back soon to The Whitney Hotel.Kind Regards,Agnes HayesGeneral Manager

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Would have liked a paper room service menu in the room. Trying to order on the TV was glitchy and frustrating. Would have liked tea in the room not just coffee.
Stayed 4 nights in Feb 2024
Response from Agnes on 26 Feb,2024
Dear Sharlene,Thank you for your valuable feedback. When you visit again we can provide a tea kettle and tea in the room. I'm pleased to hear that our team provided friendly and helpful service. We look forward to your next visit.All the best,Agnes HayesGeneral Manager

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a hotel professional - wonderful hotel. Great staff, comfortable and clean. Lovely room and ammenities. Thank you for a great weekend!!
Stayed 2 nights in Feb 2024
Response from Agnes on 26 Feb,2024
Dear Stephen,We love knowing that your stay with us was everything you hoped for, and more! Thank you for taking a moment to share your kind remarks and five-star rating. It was our pleasure to serve you and we look forward to welcoming you back soon to The Whitney Hotel. Please contact me directly the next time you visit Boston.All the best,Agnes HayesGeneral Manager

10/10 Excellent

Patricia

Stayed 2 nights in Feb 2024
Response from Agnes Hayes on 20 Mar,2024
Dear Ms. Patricia,Thank you for your continued loyalty to The Whitney Hotel Boston. We can't wait to provide another exceptional experience. As always, we're at your service for any special requests or questions.Warm regardsAgnes HayesGeneral Manager

10/10 Excellent

Mohyon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from ka on 20 Feb,2024
Dear Mohyon,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.Your feedback is greatly appreciated. Thank you for choosing The Whitney Hotel Boston! All The Best,Kamil AlafandiOperations Manager

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from ka on 20 Feb,2024
Dear Catherine,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.Your feedback is greatly appreciated. Thank you for choosing The Whitney Hotel Boston! All The Best,Kamil AlafandiOperations Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The unique water bottles were fun.
Stayed 2 nights in Feb 2024
Response from Agnes Hayes on 13 Feb,2024
Dear Matthew,Thank you for Five Star rating. I'm so thrilled to hear the feedback about the water bottles. We hope that your travels will bring you back to The Whitney soon!All the best,Agnes HayesGeneral Manager

10/10 Excellent

daniel, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. Highly recommended. Modern comfortable room. Excellent bed. New bathroom. Super quiet.
Stayed 1 night in Feb 2024
Response from Agnes Hayes on 11 Feb,2024
Dear Daniel,Thank you for recognizing The Whitney for our service and amenities. We believe that personalized attention is not a thing of the past and endeavor to provide a memorable experience to each and every one of our guests. Thank you for staying with us and letting others know about your stay. All the best,Agnes HayesGeneral Manager

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Agnes Hayes on 1 Feb,2024
Dear Colleen,Thank you for the fantastic review. We hope your travels will bring you back to Boston soon!All the best,Agnes HayesGeneral Manager

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!!!!!!!
Amazing!!!!!!!! Staff was so wonderful, hotel was beautiful, food was delicious, and room was luxurious and clean. Location was incredible at the top of Charles Street and felt like the middle of Europe. Highly recommend this hotel!
Stayed 2 nights in Jan 2024
Response from Agnes Hayes on 1 Feb,2024
Dear Emily,Thank you for joining us ! We are proud to be your choice here in Boston and truly appreciate your review. We will look for you in the future here at The Whitney. All the best,Agnes HayesGeneral Manager

10/10 Excellent

Anne

Travelled with partner
Great boutique hotel. Rooms were clean, spacious with up to date decor. Greeting by desk attendants made you feel welcome and all staff pleasant and helpful. Hotel located in a great area of Boston which is easily walkable to all parts of Boston. Enjoyed our stay.
Stayed 1 night in Jan 2024
Response from Agnes Hayes on 1 Feb,2024
Dear Anne,Thank you for recognizing The Whitney for our service and amenities. We believe that personalized attention is not a thing of the past and endeavor to provide a memorable experience to each and every one of our guests. Thank you for staying with us and letting others know about your stay. All the best,Agnes HayesGeneral Manager

10/10 Excellent

Mariana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was wonderful and made us feel welcome and at home.
Stayed 3 nights in Jan 2024
Response from Agnes Hayes on 29 Jan,2024
Dear Mariana,Thank you for joining us! We are proud to be your choice here in Boston and truly appreciate your review. We will look for you in the future here at The Whitney.Agnes HayesGeneral Manager

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Agnes Hayes on 27 Jan,2024
Dear Jane,Thank you for the 10 out of 10 rating. I'm so pleased to hear that enjoyed your stay. We hope to see you back in Boston soon.All the best,Agnes HayesGeneral Manager

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
most amazing hotel! I can’t wait to come back and stay on my next trip to Boston. So cozy, clean, and comfortable! Perfect location and excellent service.
Stayed 2 nights in Jan 2024
Response from Agnes Hayes on 24 Jan,2024
Dear Alexandra,It was a pleasure to welcome you to The Whitney Hotel! While we always strive for perfection in every detail, it's wonderful to know that you appreciated our luxurious amenities and unforgettable hospitality. Thank you for rating us five stars. We hope it won't be long before your travels bring you back!

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Agnes Hayes on 24 Jan,2024
Dear Leigh,Thank you for joining us ! We are proud to be your choice here in Boston and truly appreciate your review. We will look for you in the future here at The Whitney. All the best,Agnes HayesGeneral Manager

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in Boston’s many times in the last year and walked by this hotel several times. This trip I decided to try it out. Very clean, welcoming staff, nicely appointed rooms though city room size, and a great location. I highly recommend this hotel for four and five star hotel clientele.
Stayed 1 night in Jan 2024
Response from Agnes Hayes on 24 Jan,2024
Dear Hans,Thank you for recognizing The Whitney for our service and amenities. We believe that personalized attention is not a thing of the past and endeavor to provide a memorable experience to each and every one of our guests. Thank you for staying with us and letting others know about your stay. King Regards,Agnes HayesGeneral Manager

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish I could find hotels like this on all my travels.
Stayed 1 night in Jan 2024
Response from Joyce on 21 Jan,2024
Dear Oscar,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Your feedback is greatly appreciated. Thank you for choosing The Whitney Hotel Boston! Waremest regards,Joyce ChinFront Office Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Agnes on 29 Dec,2023
Thank you for the 10 out of 10 rating. We hope that your travels will bring you back to The Whitney soon. Wishing you a Happy New Year.All the best,Agnes HayesGeneral Manager

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The hotel it’s beautiful! In the best area of Boston, service was amazing, bar and restaurant superb, everything was great.
Stayed 2 nights in Dec 2023
Response from Agnes on 30 Dec,2023
Dear Maria,Thank you for recognizing The Whitney for our service and amenities. We believe that personalized attention is not a thing of the past and endeavor to provide a memorable experience to each and every one of our guests. Thank you for staying with us and letting others know about your stay. Happy New Year!Agnes HayesGeneral Manager

10/10 Excellent

Taylor

Stayed 2 nights in Dec 2023
Response from Agnes on 30 Dec,2023
Dear Taylor,Thank you for the 10 out 10 review. We hope that your travels will bring you back to The Whitney soon! Happy New Year!Kind Regards,Agnes HayesGeneral Manager

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Agnes Hayes on 1 Feb,2024
Dear Rob,Thank you for the 10 out 10 rating. I'm thrilled to see that you were pleased with the hotel. Please come visit us again soon.All the best,Agnes HayesGeneral Manager

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from KA on 20 Dec,2023
Dear Claudia.Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectationsHappy Holidays!Kamil AlafandiOperations Manager

4/10 Poor

Timothy, New York

Response from KA on 20 Dec,2023
Dear Timothy.Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectationsHappy Holidays!Kamil AlafandiOperations Manager

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and warm staff!! Complimentary coffee hours should be provided at check in and be past 8am. Floors are thin so can hear everything above — footsteps, doors, shades lowered etc
Stayed 2 nights in Nov 2023
Response from Joyce on 3 Dec,2023
Dear Katherine,Thank you for your kind words for your team. We appreciate your giving us a 5 out of 5 review. We hope to host you again whenever your travels brings you back to Boston! Warmest regards,Joyce ChinFront Office Manager

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful workers. So conciencious and friendly
Stayed 1 night in Nov 2023
Response from joyce on 24 Nov,2023
Dear Ralph,Thank you for taking the time to complete our survey. Your wonderful comments will be shared with our entire staff. We will thank you on behalf of our team members. We are very glad to know that you had a pleasant stay with us and are pleased to read your kind words about our teams ( Our team are committed to always providing our guests with exceptional service and hospitality through genuine care and kindness. On behalf of our entire team at the Whitney Hotel Boston, we want to express our sincere appreciation for your recent stay with us. We look forward to hosting your stay once again and continuing to meet your expectations.Wishing you a wonderful holiday adhead.Warmest regards,Joyce ChinFront Office Manager

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Agnes on 19 Nov,2023
Dear Gregory,We love knowing that your stay with us was everything you hoped for, and more! Thank you for taking a moment to share your kind remarks and five-star rating. It was our pleasure to serve you and we look forward to welcoming you back soon to The Whitney Hotel.All the best,Agnes HayesGeneral Manager

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel ❤️
Located in the most beautiful part of Boston… Charles street! It has a wonderful little restaurant and bar in the lobby. I had lunch there and it was delicious. There’s walking to everything …shops, restaurants, pubs and the Boston common. The staff was lovely really and so accommodating.
Stayed 2 nights in Nov 2023
Response from Agnes Hayes on 19 Nov,2023
Dear Donna,How wonderful to know that your recent stay with us at The Whitney surpassed your expectations! It is our pleasure to offer exceptional hospitality, beautiful spaces, and special, unexpected details to make your experience unforgettable. Thank you for your kind remarks and five-star rating. We hope your adventures bring you back soon!All the best,Agnes HayesGeneral Manager

10/10 Excellent

Jeffrey

Stayed 3 nights in Nov 2023
Response from Joyce on 15 Nov,2023
Dear Jeffrey,It was a pleasure to welcome you to The Whitney Hotel! While we always strive for perfection in every detail, it's wonderful to know that you appreciated our luxurious amenities and unforgettable hospitality. Thank you for rating us a score of 10 out of 10. We hope it won't be long before your travels bring you back! All the best, Joyce Chin, Front Office Manager

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the Whitney. Located in a nice area with great walkability to landmarks and shops. I would stay here again.
Stayed 2 nights in Nov 2023
Response from Joyce on 11 Nov,2023
Dear Carolyn,We appreciate you sharing your feedback on Expeida.com regarding your recent stay with us. Your feedback is highly valued and confirms that our ongoing efforts to provide exceptional guest experiences are being recognized. We look forward to welcoming you back.Warmest regards,Joyce ChinFront Office Manager

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed two nights at the Whitney Hotel. The two big wonderful things about this hotel is the location- right at the top of Charles Street in Beacon Hill and also its QUIET. My room was a King, the budget room, and faced the expressway. Despite this, I heard Nothing from outside. The room itself was perfection- very clean, lots of thoughtful touches, unlimited snacks, etc, etc. The only two things that could have been better for me was 1) while the sheets were of high hotel quality (I’m a sheet snob), I prefer a firm mattress which this was not. It was the typical ‘memory foam’ sinking kind of mattress. Comfortable and I slept well, just not what I really like. But this is hotel standard, so mute point. The second thing is while the free snacks were much appreciated, everything was sweet. Apples, granola bars, cookies. It would be great if there were chips, cheese and crackers as well. One thing I Loved is the train station is right across the street. All in all, the Whitney Hotel is a superb and very comfortable place to stay while in Boston.
Stayed 2 nights in Nov 2023
Response from Joyce on 10 Nov,2023
Dear Laura,Thank you for sharing your lovely experience with us. We are delighted you enjoyed our hotel and found your room clean, comfortable and well-maintained. I personally love our mattress as well. We look forward to welcoming you back soon for another wonderful stay.Warmest regards,Joyce ChinFront Office Manager

8/10 Good

meaghan

Stayed 1 night in Nov 2023
Response from Agnes Hayes on 7 Nov,2023
Dear Meaghan,Thank you staying at The Whitney Hotel. We are thrilled to see your rating. Please come back and visit us again soon.All the best,Agnes HayesGeneral Manager

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So charming! The room was elegant and very clean, staff was very friendly, and you can’t beat Beacon Hill. The free ginger ale, tonic water, club soda and Mrs Tate’s cookies were a great touch.
Stayed 4 nights in Nov 2023
Response from KA on 5 Nov,2023
Dear Lauren,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.Your feedback is greatly appreciated. Thank you for choosing The Whitney Hotel Boston! All The Best,Kamil AlafandiOperations Manager

10/10 Excellent

Francis

Stayed 3 nights in Oct 2023
Response from KA on 4 Nov,2023
Dear Francis,What a great 10 out of 10 review to see and thank you for taking the time. I very much look forward to welcoming you back to The Whitney Hotel Boston on many future occasions.With kindest regardsKamil AlafandiOperations Manager

10/10 Excellent

leslie p

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service and hotel! Our room was quiet, beautiful and comfy. Perfect area to stay when visiting Boston. Location in Beacon Hill and next to the Charles River is amazing.
Stayed 3 nights in Oct 2023
Response from Joyce Chin on 1 Nov,2023
Dear Leslie P.,Thank you for sharing your lovely experience with us. We are delighted you enjoyed our hotel and found your room clean and well-maintained. We look forward to welcoming you back soon for another wonderful stay. Warmest regards,Joyce Chin Front Office Manager

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, comfortable and modern.
Stayed 3 nights in Oct 2023
Response from KA on 25 Oct,2023
Dear Jennifer,Dear Guest,We are sincerely thankful for your kind review.Looking forward to your return very soon.Best Regards,Kamil AlafandiOperations Manager

10/10 Excellent

Maria C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay! Quaint, boutique hotel! Staff was extremely friendly and attentive. Room was cleaned daily. Even the towels smelled lovely!! I felt like our room was brand new! Very clean! And I am VERY particular! Great location! Would stay again!
Stayed 4 nights in Oct 2023
Response from Agnes on 20 Oct,2023
Dear Maria C,Thank you for recognizing The Whitney for our service and amenities. We believe that personalized attention is not a thing of the past and endeavor to provide a memorable experience to each and every one of our guests. Thank you for staying with us and letting others know about your stay. All the best,Agnes HayesGeneral Manager

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New. Nice rooms. Staff is helpful
Stayed 2 nights in Oct 2023
Response from Agnes on 17 Oct,2023
Dear Aaron,Thank you for recognizing The Whitney for our service and amenities. We believe that personalized attention is not a thing of the past and endeavor to provide a memorable experience to each and every one of our guests. Thank you for staying with us and letting others know about your stay. All the best,Agnes HayesGeneral Manager

10/10 Excellent

DARREN CHENG LOONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at the Whitney
Fantastic hotel and staff!
Stayed 2 nights in Oct 2023
Response from Joyce on 8 Oct,2023
Dear Mr. Darren Cheng Loong,What a delight to receive your lovely remarks! Thank you for choosing The Whitney Hotel for your recent visit. It's wonderful to know that you enjoyed your stay.We would love to welcome you back soon for another five-star experience. Best,Joyce ChinFront Office Manager

10/10 Excellent

Beth

Stayed 1 night in Sep 2023
Response from Joyce on 8 Oct,2023
Dear Ms. Beth, What a delight to receive your lovely remarks! Thank you for choosing The Whitney Hotel for your recent visit. We are so grateful that surpassed your expectations. We would love to welcome you back soon for another five-star experience. Warmest regards,Joyce ChinFront Desk Manager

8/10 Good

Marcella, Orland Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Whitney hotel is very nice. The staff at the front desk were great! The staff in the restaurant were not very friendly and service was very slow. The room was clean but extremely small.
Stayed 2 nights in Sep 2023
Response from Agnes Hayes on 7 Oct,2023
Dear Marcella,Thank you for your wonderful comments about the Whitney team. Our restaurant is a an outside company. My apologies that you were not satisfied with there friendliness. We hope that will have an opportunity to welcome you back soon. All the best,Agnes HayesGeneral Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing new hotel
Amazing new hotel on a quaint street in Beacon Hill area of Boston
Stayed 1 night in Oct 2023
Response from Joyce on 4 Oct,2023
Dear Anonymous,Thank you for recognizing The Whitney for our service and amenities. We believe that personalized attention is not a thing of the past and endeavor to provide a memorable experience to each and every one of our guests. Thank you for staying with us and letting others know about your stay. All the best, Joyce Chin Front Office Manager

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Whitney makes any stay at the Whitney fantastic. Warm greetings, helpful tips and recommendations and a willingness to go above and beyond from everyone who works at the hotel. The property is beautiful, rooms comfortable and location is wonderful. I've stayed here multiple times and love seeing the same team when I return.
Stayed 3 nights in Sep 2023
Response from Joyce on 4 Oct,2023
Dear Amy,Thank you for recognizing The Whitney for our services and amenities. We strive to consistently maintain a high standard and leave a lasting impact on our guests. We will share your comments with our team and we appreciate you taking the time to let us know how we are doing and most importantly your loyalty to us. Thank you for staying with us and letting others know about your stay. All the best, Joyce Chin Front Office Manager

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Joyce on 4 Oct,2023
Dear Elizabeth,Thank you for taking the time to share your wonderful experience during your recent stay with us. We are thrilled you enjoyed your stay with us at The Whitney Hotel Boston. Your valuable feedback will be shared with our colleagues, and it will undoubtedly motivate and inspire us to continue striving for excellence.Thank you for choosing the Whitney!Warmest regards,Joyce ChinFront Office Manager

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Boston’s beautiful Beacon Hill. Near major hospitals which is why we are here. Friendly staff.
Stayed 1 night in Sep 2023
Response from Agnes Hayes on 27 Sept,2023
Dear Deborah,We love knowing that your stay with us was everything you hoped for, and more! Thank you for taking a moment to share your kind remarks and five-star rating. It was our pleasure to serve you and we look forward to welcoming you back soon to The Whitney Hotel.All the best,Agnes HayesGeneral Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Agnes on 24 Sept,2023
Thank you for the 10 out of 10 rating. I'm thrilled to hear your stay was great! Please come and visit us soon.All the best,Agnes HayesGeneral Manager