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Altezza Arc 1800 Hotel & Spa - ex Mercure

4.0 star property
Family ski hotel with full-service spa

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Photo gallery for Altezza Arc 1800 Hotel & Spa - ex Mercure

Relax by the pool with a serene view of the snowy landscape through large windows.
Relax in our stylish lobby with a cozy seating area, fireplace, and wooden beams.
Enjoy a spacious interior with a high ceiling, round dining tables, and comfortable seating areas offering a view of the surrounding mountains.
Enjoy a serene view of snow-covered trees from the large window in this cozy living space.
Enjoy meals in this cozy cabin-style dining area with large windows offering a view of snow-covered trees.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Breakfast available
  • Parking available
  • 24/7 front desk
The current price is S$225
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Enjoy a comfortable stay in this stylish room with a large bed, desk, and mountain view.

Superior Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Premium Suite

Relax in a serene space with a large bed, flat-screen TV, and a window overlooking the trees.

Premium Suite

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Relax in a spacious room with a large bed, sofa, and window offering a view of the outdoors.

Family Suite

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room

Relax in a spacious room with a large bed, flat-screen TV, and seating area.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Village de Charmettoger, Bourg-Saint-Maurice, 73700

What's nearby

  • Les Arcs - 2 min walk - 0.2 km
  • Villards (Les Arcs 1800) Ski Lift - 8 min walk - 0.7 km
  • Peisey-Vallandry Ski Field - 16 min walk - 1.4 km
  • Peisey-Vallandry Ski Resort - 4 min drive - 2.2 km
  • Coches Ski Lift - 14 min drive - 9.0 km

Getting around

  • Landry Station - 24 min drive
  • Geneva International Airport (GVA) - 149 min drive

Restaurants

  • ‪La Folie Douce - Les Arcs - ‬13 min walk
  • ‪Chez Boubou - ‬12 min walk
  • ‪La Cabane des Neiges - ‬8 min walk
  • ‪Voga Goga - ‬15 min walk
  • ‪Le Petit Zinc - ‬11 min walk

About this property

Altezza Arc 1800 Hotel & Spa - ex Mercure

Upscale eco-certified hotel near Les Arcs
Villards (Les Arcs 1800) Ski Lift is located near Altezza Arc 1800 Hotel & Spa - ex Mercure, which provides an adjacent golf course, a terrace and a coffee shop/cafe. Hit the slopes at this hotel, offering downhill skiing, cross-country skiing and ski passes. Indulge in a sports massage, a body treatment and a facial at Nuxe, the on-site spa. The on-site French cuisine restaurant, Le Jardin Alpin, offers breakfast, dinner and children's meals. Enjoy the gym, as well as activities, such as ziplining, archery and hiking/biking. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a playground and an arcade/games room.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, golf clubs on-site and a 24-hour front desk
  • Tour/ticket information, snow sports gear and a banquet hall
Room features
All 80 rooms have comforts such as premium bedding, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs, baby baths and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, balconies and fridges

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Secured, covered parking on site (EUR 30 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Jardin Alpin
  • Les Allobroges

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Playground
  • Ropes course
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Snowboarding
  • Steam room
  • TV in common areas
  • Ziplining

Family friendly

  • Arcade/game room
  • Baby bath
  • Free cot
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 5 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 April to 2 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.81 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9:00 AM to 8:00 PM
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Mercure Arcs 1800 Bourg-Saint-Maurice
Bourg-Saint-Maurice Hôtel Mercure Les Arcs 1800 Hotel
Mercure Arcs 1800
Hotel Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hotel Hôtel Mercure Les Arcs 1800
Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800

Frequently asked questions

Does Altezza Arc 1800 Hotel & Spa - ex Mercure have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from April 26 until July 2.

How much does it cost to stay at Altezza Arc 1800 Hotel & Spa - ex Mercure?

As of 11 Aug, 2025, prices found for a 1-night stay for 2 adults at Altezza Arc 1800 Hotel & Spa - ex Mercure on 24 Aug, 2025 start from S$225.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Altezza Arc 1800 Hotel & Spa - ex Mercure pet-friendly?

Yes, Altezza Arc 1800 Hotel & Spa - ex Mercure allows pets (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Self-parking is available for EUR 30 per night. Limited spots are available.

What time is check-in at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Check-in begins at 5 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Altezza Arc 1800 Hotel & Spa - ex Mercure provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Altezza Arc 1800 Hotel & Spa - ex Mercure located?

Located near the slopes, this Bourg-Saint-Maurice hotel is situated in the mountains, within a 5-minute walk of Charmettoger Ski Lift and Les Arcs, and is convenient for winter sports, such as skiing lessons and snowshoeing. Villards (Les Arcs 1800) Ski Lift and Transarc Gondola are also within 10 minutes.

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Altezza Arc 1800 Hotel & Spa - ex Mercure Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 82 reviews
Rating 8 - Good. 17 out of 82 reviews
Rating 6 - Okay. 8 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Isma

Liked: Cleanliness
Disliked: Staff & service
The hotel could use some improvements in refreshments, and while the services are acceptable, there is an excessive level of informality during interactions that does not align with a four-star standard.
Stayed 3 nights in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

Beautiful hotel , super friendly staff and gorgeous location
Stayed 4 nights in Feb 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Really lovely hotel high up on the slopes.. nice room .. reception.. bar ..restaurant and super service
Stayed 1 night in Feb 2025

8/10 Good

Georgios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, nice for kids. Tricky to get to the ski school for kids.
Stayed 7 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. All staff were really friendly and very helpful. Thank you.
Stayed 5 nights in Dec 2024

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacations
Stayed 1 night in Jul 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple Ski Trip

Fantastic hotel.. went above and beyond.. faultless. Very close to ski lift and short walk to bars etc. will stay again.
Stayed 4 nights in Mar 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good property, a bit pricey for what it is
Stayed 3 nights in Jan 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 2 min walk from lift as snow cover wasn’t sufficient for ski in/out.
Stayed 5 nights in Mar 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Altezza. Good facilities and excellent proximity to the Charmettoger lift (100m walk) and possible to ski back to the boot room door! A little bit away from other restaurants in Arc 1800 centre. All in all a fantastic 5 night stay!
Stayed 5 nights in Feb 2024

10/10 Excellent

Johanna Rosen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very serviceminded staff in reception. Breakfast was outstanding. More options in restaurant for late arrivals.
Stayed 1 night in Jul 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay. I can certainly recommend this hotel. It has ski-in/ski-out, but it’s not pretty straight forward to find from the first attempt. There is a rental located right next to ski room which I found very convenient . Breakfast offering is decent, however I would love to see more fresh vegetable and fruits offering (there was only cherry tomatoes). There is also nice “eggs station” where chef cooks fried eggs and omelet of your choice as well as freshly cooked pancakes. However there was a “catch” maybe I didn’t see in description of the hotel, but they hold 100€ per night per person as security deposit. So in overall it cost 1000€ for 2 persons per 5 nights. Luckily I had such amount on my card, but still it could be very unpleasant surprise especially you are traveling not alone and for longer period of time. But the good thing is that it got unfrozen once you check out. So in overall solid 4 star hotel with great location.
Stayed 5 nights in Dec 2024

4/10 Poor

mehmet

Disliked: Staff & service, property conditions & facilities
Terrible service at the front desk. The staff at th check-in had no clue what they were doing. Lack of English language was another problem. only the gentleman who worked in the afternoons was friendly and knowledgeable. we have been told to chose a dinner time, the silly thing is you have to register for the dinner time every day after 4pm. There was no possibility getting a cup of coffee or anything else until the bar areas was opened at 4pm. of the 3 elevators, only one was working. The buffet at dinner was horrible.You could barely chew the meat, though I have to admit the servers were very friendly. Ultimately,we were so unsatisfied that we decided to leave 2 day earlier than initially booked. Not worth the money.
Stayed 5 nights in Jan 2025

6/10 Okay

Søren Kristen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Close but yet so far.

Nice hotel woth excellent view. A nice area for spa experience but quite limited with only one hour open pool for kids. The food at the restaurant was good but our waiter got 2 dishes wrong, and the beef in the kids burgers were under cooked even though we asked for well done. ( note that er did not complain about the beefs as we had already complained twice and the mood was deteriorating fast) There was a quite nice bar with a really good bartender - ex had 5 types of peber for drinks! We went there a tuesday and apperently there were a party with loud music at the bar. I went to investigate and found to staff members playing pool, smoking, drinking snd listening to loud music. After a request they quickly turned it the music down. There was another party ending around 3 but from a room and I think that was within expectations.
Stayed 1 night in Jul 2024

10/10 Excellent

Marine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Catherine

Stayed 5 nights in Jan 2025

6/10 Okay

Ludivine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel!

Incrível local e equipe de atendimento. Recomendo o hotel e staff!
Stayed 1 night in Aug 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon séjour , piscine eau un peu froide c est un avis personnel et en arrivant on nous prévient que notre dernier jour la piscine été fermée cela aurait été bien de le savoir a l'avance pas le jour de notre arrivee
Stayed 2 nights in Aug 2024

10/10 Excellent

Anjela

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property!
Stayed 1 night in Aug 2024

10/10 Excellent

Thibaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024