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"Staff very friendly"

"Great staff but painfully slow bar staff!!"

"Nice enough place to stay, excellent swimming pool which really made it for us!! Room was dated, but perfectly suitable for our needs. Felt like the bedding could do with renewal, was clean but visibly old & worn. Staff we met were lovely! "

"Walls so thin we could hear every word of conversation next door. No plugs next to beds. Pillows very uncomfortable. Disappointing. "

"Didn’t use the facilities "

"Hot tub was closed and WiFi was great, room was very clean and amazing breakfast "

"We turn up the place was derelict as a sign on the door saying go to the Colton hotel and there wasn’t any space in the Carlton. I was with my four-year-old daughter. I then had to book another hotel to stay in Bournemouth. Absolutely disgusted with the service that I’ve got, I am waiting for a phone call to be Redeemed my money and I want compensate for this. Absolutely disgusting. Can’t believe it was even allowed to be booked. "

"Clean room,very helpful staff. Pool is very small and the steam room was broken which was disappointing. The parking charge is expensive at £15 per day, "

"Lovely room with a great beach view. Staff were very friendly and helpful."