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"A 20+ minute wait to check in meant our stay didn’t get off to a great start. Unfortunately the noise from dogs barking inside the hotel both while we were trying to relax with a drink and later into the evening made it difficult to unwind and even to fall asleep after a long day of walking. This wasn’t well managed and impacted our overall experience. On a more positive note, the pool facilities were good and the room itself was comfortable. However, we were also disappointed that cash payment wasn’t an option. Overall, due to these issues, I wouldn’t recommend this hotel unless you’re prepared for that kind of experience like ours."

"The food is great but very expensive, although Ballater is an expensive place to stay. Evening meal and bar lovely, breakfast amazing. Nice feel to the hotel, very traditional and cosy. We stayed in a standard room, which is basic. Mattress and pillows felt cheap, it overlooked properties but there was no net curtain to offer privacy, dusty, TV had no apps to log into, noise from downstairs clearly audible, door in the hallway made a creaking noise. We were pretty disappointed as the next level was almost double. "

"Fantastic host, stuning location. Excellent breakfast. Everything you could possibly want for a short stay in the countryside."

"Did not use all the facilities but had a wonderful stay. Be great to have a similar hotel near Aviemore as that is where we spent most our time. Loved the spacious and very clean suite that we stayed in."

"Wonderful castle on beautiful walkable grounds. Would definitely recommend it! "

"The room was excellent clean and very comfortable. Diane and Stephen was great host and very welcoming when we arrived. Fresh cook soda bread made in the morning and the breakfast was fantastic and tasty. We enjoyed our stay they very much. We was definitely got spoiled. They are shops near by one of the nights we were they we had an Indian meal. Couple of hotels for dining at. We loved it that much we are going back next year. "

"Property was well run and looked after."

"Nice hotel. If you want a tv you need to have a room on the second floor but who needs a tv nowadays when there is WiFi. Very comfortable bed and lovely big bathroom."

"Beautiful location. Nice hotel. Friendly staff."