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Reviews of Summer House Brisbane - Hostel

2 out of 5
Summer House Brisbane - Hostel
350 Upper Roma St, Brisbane, QLD

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 99 reviews" "
Rating 8 - Good. 50 out of 99 reviews" "
Rating 6 - Okay. 17 out of 99 reviews" "
Rating 4 - Poor. 4 out of 99 reviews" "
Rating 2 - Terrible. 5 out of 99 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and easy to access transport
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Find somewhere else
Another Summerhouse, another round of dodging the dirt. Showers are disgusting, hallways are dirty (carpets haven't been washed in years), kitchen is full of flies and REALLY SMALL. Nowhere to hang out, everything looks like has been attended to by a 3 year old and even that is generous.
Stayed 1 night in Jan 2023

10/10 Excellent

Kim

Liked: Staff & service, amenities, property conditions & facilities
The staff are amazing helpful and friendly always up for a chat
Stayed 5 nights in Aug 2022

6/10 Okay

ying ji

Stayed 1 night in Aug 2022

10/10 Excellent

Varunesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Ollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

2/10 Terrible

A, Brisbane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are dirty the whole hostel is in poor condition ... over crowded
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and bus stations. Excellent friendly staff.
Stayed 2 nights in Oct 2019

6/10 Okay

Kristin, Canada

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Reception open long hours and staff very friendly and helpful. Peterpan travel office is attached to the lobby and they are also great...very helpful with booking travel and helping you find work. They also host regular social events and pub crawls...great if you are looking to meet new people. Kitchen and eating area too small for # of guests. Only 2 fridges (always packed) 2 ranges (always in use) and 2 sinks (often full of dirty dishes or food scraps). Breakfast pretty standard...toast, jam, peanut butter, cereal, coffee, tea. However there are so many people competing for space in the kitchen or at a table it feels more like a rugby scrum. Ask for a room with a window! Mine did not have one and it was dark, damp, a little stuffy and smelly. It was small and had very little storagr, However as a 4-bed mixed with no ensuite it did not seem very popular and was never full. Cleanliness...not a priority. Everything felt a little grungy, bathrooms were cleaned regularly however they were too small for the # of people using them so the floor and counters were almost always wet. Two things that I found especially problematic: dish towels in the kitchen were few and always in use, therefore always wet...very unhygienic. Also, they change the covers on the blankets between guests (as they should) however I witnessed staff laying the clean covers on the grody carpet to do it, so be aware that your "clean" linen might not be as clean as you think it is.
Stayed 3 nights in Apr 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay
My second time staying here and if I'm ever in Brisbane I would stay again. The staff is very friendly and welcoming, the kitchen is to small but the hostel itself if all you need when in Brisbane. Location is amazing, just a few minutes walk from the main bus and train station and also Coles. Awesome.
Stayed 2 nights in Apr 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel
Your right near everything you could need, the city is very nice to just walk around for a day or 2 to look at things. The hostel is nice, I stayed in a 20 bed dorm and slept surprisingly well. I was lucky to get a bottom bunk with a wall on one side of me far from the door though, which I am sure made a difference to that. The staff was very helpful and friendly. If anything.. The kitchen was well to small, 2 stove tops but right beside each other so diner times were a bit hectic.
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never informed me about under 25yld polucy & passport polucy
Stayed 2 nights in Jan 2019

10/10 Excellent

창영

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

C, Mt isa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for one night at the 4 bed female dorm with ensuite. Facility close enough to walk to Queen street mall and transportation options are plenty around. Basic breakfast with choice of cereals and bread with jam/spread/p.butter/ coffee and tea. It was good for one night at a feasible price. Staff very pleasant and helpful. Stored my luggage until checkout day evening.Only discomfort was the bed and the dusky smell in the room due to the girls hangout their washings.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOSTILE HOSTEL
My experience at this hostel was one that I will remember for the rest of my life. I had never done a hostel before and due to my experience I will never stay in one ever again. Upon arrival, staff was friendly and did inform us about their policies. The room I stayed in had 20 people and there was very poor ventilation and it smelled like rotten feet. There was loud music at the facilities and it felt like a hostile environment. I was so anxious that I woke up at many points in the night and even decided to leave as early as 6 am.
Stayed 2 nights in Mar 2018

8/10 Good

vassilios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cbd walk
wanted central to cbd so i may walk to all tourist attractions
Stayed 1 night in Feb 2018

6/10 Okay

cara, france

Liked: Cleanliness, staff & service, room comfort
Funny hostel
People are crazy there, that’s what was lovely about the place. If you look for some tranquility dont go there. If you are a happy person, book now !
Stayed 2 nights in Dec 2017

8/10 Good

Ryan, British Columbia Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train, grocery and city.
Rooms are clean, have big lockers and free breakfast what else can you ask for.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I'd stay again
Good crowd, the place has soul if not bordering on cliquey. But why is the AC on in the winter?!
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2017

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, noisy Hostel - not worth it
This is probably the worst Hostel I've stayed at in my life, and I've stayed in well over 30 hostels in my travels. This place is falling apart. There is a horrible odour in the hallways, the walls are falling apart, the curtains don't close, etc. It also doesn't help that they attract primarily the party crowd through the events that they hold. Therefore, don't expect a good night of sleep. I recommend this Hostel only if you are an 18-20 year old looking to party. Otherwise, steer clear of this one
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
reasonable price
Considering the booking fee, it was OK.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than 95% of other hostels
Friendly staff. Free Wi-Fi. You can bring alcohol into the hostel. Do you need anything else?

8/10 Good

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel
It was clean. Friendly stuff. Good atmosphere (some can be negative or dull). Bed was comfy. Hard to get that ruck sack in the lockers at night but generally I enjoyed the experiance. Location was alright and lots of activities during the week. I don't have any photos of the place sadly.

8/10 Good

Daniel

Liked: Staff & service, room comfort
Overall, recommended
Free good wifi, clean enough kitchen and rooms, overall, happy with my stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was accommodating. Seemed like a place for the party crowd.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Overall ok
Cool for short time

8/10 Good

Lisann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel
I really liked my stay here, they cleaned the bathroom (almost?) every day. But there was mold on the showercurtains. The kitchen was too small for the amount of people staying in the hostel. Every dorm had big lockers, where your backpack would fit in.

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and friendly
Great, friendly place. Got chatting with everyone I was sharggn a room with,watched a film in the TV room, had free cheese and wine, and really appreciated the free tea & coffee in the kitchen. Breakfast in the morning is bread, spreads and cereals.The people on reception were always happy to help, answer questions and arrange transfers to and from the Airport (for about the same price as the train). Lockers in the room and ensuite is great. Slight whiff in the corridor, so minus mark on the property condition.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

touch

Disliked: Staff & service, room comfort
Hostel is OK but terrible staff.
The room is sometime inconvenient but good compare to the price. There are cleaner take care of room but they are not quite friendly. The most terrible thing is receptions, they were not helpful and made rude manner such as throw the deposit money to customer and answer the question as "I don't know, just ask google, not me"

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
cheap hostel close to CBD
close to CBD, free breakfast. have rooftop. WC and bathroom is not very close to room. Common area is small. can't check in 24h

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best backpackers in brisbane
the 20 bed dorm room was quite spacious and everyone is respectful of each others belongings. very quiet at night which is good for a room that can have up to 20 people in it (which is often the case because of the cheap price and free wifi/breaky). unlimited wifi is the most appealing, works great especially for streaming shows. cold showers in peak hours though but the water pressure and hotness of the water is great at off peak hours! ive extended my stay here several times. probs the best backpackers in brisbane in terms of beds/free wifi/breakfast/socialising. i definately would recommend :)

6/10 Okay

Hiromi, Japan

Disliked: Property conditions & facilities, room comfort
Just location
There is no lift!!

8/10 Good

Claire, Won

Liked: Cleanliness, staff & service, room comfort
Cozy and comfortable! !
The room was cozy and comfortable. And the location is also good due to close to Roma st station :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best Brisbane Backpackers
This is one of the best hostels in Brisbane. Location not quite the best but its only a short walk from the city/train station/supermarket. Staff are brilliant and something on every night eg pub crawls to get to know everyone!

6/10 Okay

anna

Liked: Staff & service
Disliked: Cleanliness, room comfort
OK
Room without window... Rooftop is really good, rooms are clean, bathroom and kitchen is okay, stuff is really friendly. All in all this hostel is okay for a few days

4/10 Poor

songim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Daniel

Disliked: Cleanliness
Stayed 14 nights in Dec 2023

6/10 Okay

YEBEEN

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Mar 2023

8/10 Good

Yulria, Seoul

Stayed 3 nights in Sep 2022

10/10 Excellent

Jing-Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

8/10 Good

MUNKYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad! but you can stay reasonably!
I stayed at 16 people dorm for 6 days, but it was quite clean and nice! I think if you stay here, you can find the big supermarket Coles nearby, and also you can pay and use electric scooters and city cycles for hanging out to downtown. I think the lobby where we can eat something and take a rest is a little bit narrow and small, also there isn't any air conditioners at the lobby, if you are there, you can feel sweat and humid a little bit. However, they serve free breakfast and also give free pancakes on Sunday, so it should be so reasonable hostel to you!
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的住宿體驗
整體上非常不錯，除了wifi有點慢
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
엘레베이터가 없는게 단점이지만, 적당히 깔끔하고 침대마다 콘센트 있는 게 좋았어요
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 만족해요!
수용인원에 비해 키친과 앉아서 먹을수있는 데스크가 협소한 편이고 breakfast가 전에 이용했던 다른 호스텔에 비해 부실한 부분이 있어서 그냥 아침 따로 사먹거나 해먹은 경우가 많았어요. 그러나 그 외로는 스태프들이 친절하고 매일 호스텔에서 제공하는 행사가 있고 매일 룸과 화장실 청소를 빠짐 없이 하는 부분이 만족스러웠어요. 브리즈번 날씨가 많이 더운데 룸마다 에어컨도 있어서 안에서는 더울 일이 없고 오히려 추웠네요. 루프탑에서 보는 시티 뷰가 정말 좋고 CBD까지도 걸어서 20분 거리라 접근성도 좋은 편입니다. 사정상 숙박을 연장했는데 다른 곳 안가고 룸만 변경해서 지내고 있습니다 전체적으로 큰 불편함 없이 만족스러운 백패커스에요~
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
ベッドやバスルームは綺麗だったのですが、ロッカーの上に前に泊まった人の忘れ物があり、少し残念でした。どこのバックパッカーズホテルでも同じことかもしれませんが、ここは特に同室に滞在する方によって滞在の質が変わると思いました。スタッフはとてもフレンドリーな方々で、チェックイン、チェックアウトもスムーズに進めてくれて良かったです。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ルーフトップからの景色はとても綺麗でした。不満があるとしたら少しだけ調理場が狭い。
Stayed 7 nights in Aug 2019