2 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers

Reviews of Omni Interlocken

4 out of 5
Omni Interlocken
500 Interlocken Blvd, Broomfield, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1003 reviews" "
Rating 8 - Good. 244 out of 1003 reviews" "
Rating 6 - Okay. 87 out of 1003 reviews" "
Rating 4 - Poor. 55 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Chadley

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property looked run down they had plywood on one of the front doors and the staff was not friendly or wanting to be helpful at all, went to check out today and went to front desk and the two gentleman that was behind the counter just stayed in there conversation with each other until I just told the I was checking out and room number and they just looked at me like that wasn’t there job or something i wanted a breakdown of my recipe but at that point I was like I’ll just get it online.
Stayed 3 nights in May 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
The nature around the hotel is fabulous. The pools and hot tub my daughter and I enjoyed and the workout center was clean and had all the things!
Stayed 1 night in May 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great two day stay at your hotel. Your staff from the front desk, to the Tap Room (Hey, Sunny!) to the breakfast restaurant were all wonderful. We also loved our time by the heated pools and hot tub (which we weren’t expecting to have on this trip!). Thanks for a memorable getaway!
Stayed 2 nights in Apr 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

6/10 Okay

Courtney, Lesueur

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The hotel itself needs some upgrades for the prices they charging. The front door was boarded up cause the front door glass was broken. A little noisy by the freeway.
Stayed 3 nights in Apr 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for taking the time to review our hotel. We strive to deliver an overall “10” experience and I am terribly sorry we fell so short. I am disappointed to hear about the challenges you encountered during your stay. This is unacceptable and certainly not the Omni Standard. Please know your feedback has been communicated to the appropriate departments to ensure corrective action is taken. We do not want this to be your lasting impression of us and hope we get the opportunity to host you again in the future for the chance to make it up to you.

8/10 Good

Stephani Lu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for a wedding in town and were pleased with our stay. The bed was comfortable and the hotel was quiet. The staff was amazing!
Stayed 2 nights in Apr 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

sean

Stayed 3 nights in Mar 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Always friendly and helpful. Hotel was clean and comfortable. Close to shopping and food. Would definitely recommend
Stayed 2 nights in Mar 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Richard, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Angela

Stayed 1 night in Mar 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & resort. Great restaurants & amenities. Very friendly staff!!!
Stayed 5 nights in Mar 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Hope to go during season to enjoy all amenities
Stayed 2 nights in Mar 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

6/10 Okay

Eileen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very average. Few amenities or dining options. No pool service or snack bar. Room was very basic & rather disappointing. Comfortable beds, though, and all the staff was very nice.
Stayed 2 nights in Mar 2024
Response from James - Front Office Manager on 6 May,2024
Thank you for taking the time to review our hotel. We strive to deliver an overall “10” experience and I am terribly sorry we fell so short. I am disappointed to hear about the challenges you encountered during your stay. This is unacceptable and certainly not the Omni Standard. Please know your feedback has been communicated to the appropriate departments to ensure corrective action is taken. We do not want this to be your lasting impression of us and hope we get the opportunity to host you again in the future for the chance to make it up to you.

10/10 Excellent

Constance

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were warm and prompt. Accommodated several requests and made our experience a delight. We will be back.
Stayed 2 nights in Feb 2024

8/10 Good

Russ

Travelled with partner
Liked: Cleanliness, amenities
We had two fire drills while at the hotel. One was at 2am due to a faulty wire and the second was at 9:00am two days later. Not sure why the second one happened but going down 11 flights of stairs was crazy. They need to update this hotel. It is really the nicest in the area overall. Offers many amenities and the staff is great! Need to get better coffee. Both times I ordered coffee it was sub-par. Had to run to Starbucks and Dunkin'.
Stayed 5 nights in Feb 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
The team was amazing can’t wait to come back
Stayed 3 nights in Feb 2024

6/10 Okay

Paramjit

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Positive: one manager let our family watch a movie downstairs on a big screen, with snacks even. That was great!!! Negative: we found A. a small 1 inch piece of cheese along one edge in our room (not behind furniture. Out in the open. B. in your workout room, one Kind Bar was chewn thru by a mouse. I mean the wrapper was mouse style chewn. And when I looked behind that cabinet on the floor, as expected there is a pile of mouse poop. (we did eat the unchewed kind bars haha). C. in the outside bathroom (accessible only from pool area), mens room, there are a bunch of millipedes! I mean they are cute. but you probably dont want them in there. Mostly dead. a few alive. My kid was in the back (handicap) toilet changing to swim shorts and was asking me what are all these things on the floor...
Stayed 1 night in Feb 2024

10/10 Excellent

Lacy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Such an amazing property, beautiful location clean rooms and very helpful staff. We had a work party here and made a staycation out of it. Bed was so comfortable, clean room great room service options. Wish we would have packed our swim stuff for the heated outdoor pool.
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Travelled with family and small children
Liked: Staff & service
We came down specifically to let the kids play in the pool and hot tub as we have done in the past. The hot tub was broken and the heated pool was too cold for the kids to play in. There was no indication on the website when I booked the reservation otherwise we would have stayed somewhere else.
Stayed 1 night in Jan 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Yenitza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Dec 2023

10/10 Excellent

Joni

Stayed 3 nights in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Laurie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were so wonderful and helped us have a great stay.
Stayed 1 night in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Kristie

Stayed 1 night in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so friendly and helpful! Rooms are nice and pool areas are too! Lots of restaurants and shopping nearby. Would definitely stay here again.
Stayed 1 night in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is great, kids loved the heated pool and hot tub. Restaurant inside was great for breakfast. Clean and comfy room.
Stayed 4 nights in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and interior design. Staff was wonderful - so friendly and attentive. Had the pan seared salmon in the Tap Room - perfectly cooked with beautiful presentation. Breakfast was delicious as well. Outdoor pool and hot tub were a treat to swim in in December. Fire pits were a nice addition. I didn’t use the fitness center but it looked great. Only small drawback were the sheets were a little rough - could have been a softer linen but first world problem. Bed was otherwise very comfortable Highly recommend.
Stayed 2 nights in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Sandrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Wonderland.
The Omni Interlocken Hotel outdid themselves. I cannot express enough how absolutely excited I am to share this review. The staff was exceptional. They are beyond friendly, extremely professional and honestly fantastic people. For example, I asked about a late check out, and without a second thought I received a complementary late check out. I highly recommend the OMNI as a staycation during the Christmas holiday. As if the golden ticket hunt and daily hot coco were not enough, when you entered the room, you were provided a plate full of sweets. AND much to my surprise, when I opened my door on Christmas morning, there was a stocking full of goodies. I was so touched. I've stayed at many hotels during Christmas, and never have I had such a joyous and thoughtful experience. THANK YOU!!!!!!
Stayed 2 nights in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Denise Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from James - Front Office Manager on 7 Jan,2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from James - Front Office Manager on 19 Dec,2023
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were great. Quiet place and very friendly staff all around. Would definitely stay here again
Stayed 1 night in Dec 2023
Response from James - Front Office Manager on 19 Dec,2023
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from James - Front Office Manager on 19 Dec,2023
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Older hotel but worth the stay.
Hotel stay was great overall. Friendly, knowledgeable, and helpful staff. The hotel is a bit older but the public areas well-kept. Our room was comfortable (we recommend the rhe mountain view) and had your basic amenities. The only downside is that you could see the age of the hotel, at least in our room. The finishes were a bit worn, the towel rack was barely attached to the wall, two vanity light bulbs went out, the shower drain was super slow, and our sheets had holes. Other than that, it was worth the stay. It's a good location for food and shopping too. We went in the winter so not much to do outside but the pool and golf course looked appealing in the snow.
Mountain view from our room.
Worn bed sheets.
Stayed 4 nights in Dec 2023
Response from James - Front Office Manager on 19 Dec,2023
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

Allecia

Liked: Cleanliness, staff & service, property conditions & facilities
All of it
Stayed 1 night in Dec 2023
Response from James - Front Office Manager on 19 Dec,2023
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and friendly.
Stayed 1 night in Dec 2023
Response from James - Front Office Manager on 19 Dec,2023
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from James - Front Office Manager on 19 Dec,2023
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

Nirav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Omni. It has everything inside the hotel for convenience. It is located near a shopping mall. Ample parking. The hotel room was average - nothing extraordinary. When we first arrived, we noticed that our bathroom sink was clogged but we called front desk and they sent someone immediatley to fix it. Overall a good hotel.
Stayed 3 nights in Nov 2023
Response from James - Front Office Manager on 19 Dec,2023
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa treatments are phenomenal! Staff if outstanding best I’ve had.
Stayed 2 nights in Nov 2023
Response from James - Front Office Manager on 19 Dec,2023
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon.