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Reviews of Boutique Apartments BA

3.5 out of 5
Boutique Apartments BA
933 Esmeralda, Buenos Aires, CABA

Reviews

8.0

Very good

Rating 10 - Excellent. 112 out of 241 reviews" "
Rating 8 - Good. 68 out of 241 reviews" "
Rating 6 - Okay. 24 out of 241 reviews" "
Rating 4 - Poor. 13 out of 241 reviews" "
Rating 2 - Terrible. 24 out of 241 reviews" "

7.6/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice clean and quite
Stayed 14 nights in Mar 2024
Response from Guada on 15 Apr,2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

8/10 Good

Michaela

Liked: Room comfort
Good location, but not quite as depicted
Overall, we had a good stay in the apartment, despite the issues I mention below. The apartment's location is good too and there is a receptionist, which made us feel a bit safer in the building. A big plus was the fairly prompt communication by the managers of the apartment. They responded quickly and tried to help as much as they could (though half the time they responded in Spanish, so I was grateful for Google translate). The areas that need work are: putting more accurate pictures related to the apartment we were staying in, as it doesn't look at all like what was in the Hotels.com pictures I was shown. Next, the bathroom door was broken, so we couldn't close it. The team did send someone over to deal with this and other issues, but it took multiple attempts over a few days for some progress to be made and ultimately the door still couldn't close properly before we left. Also, there were small cockroach-like insects in the kitchen (they gave us a spray to use on them when we complained about that, but with no possibility to open windows, we didn't want to spray it too much). Finally, the internet was very slow in the apartment. It's not a major issue, but future customers would probably appreciate it if that could be improved.
Stayed 8 nights in Jan 2024
Response from Fiorella on 8 Feb,2024
Hello Michaela,We are deeply sorry that the apartment didn't meet your expectations, but our professional team made sure everything was in perfect conditions before and during your stay, and there was no such issue in the unit. If there's anything else we could help you, please don't hesitate to write us. We look forward to your visit again.

10/10 Excellent

Erval

Liked: Cleanliness, room comfort
Good Hotel. Excellent localization.
Stayed 3 nights in Jan 2024
Response from Fiorella on 8 Feb,2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2023
Response from Fiorella on 8 Feb,2024
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. Tendremos en cuenta tu opinión, trabajamos día a día para mejorar nuestros servicios. Aguardamos por tu regreso.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
AC do not work in their rooms
AC did nothing t work. They offered another room with same situation (old noisy AC). I went back to first room and did not enjoy my stay. They communicated well, but did not fix the problem.
Stayed 3 nights in Jan 2024
Response from Fiorella on 8 Feb,2024
Hello, we are deeply sorry that the apartment didn't meet your expectations, but our professional team made sure everything was in perfect conditions before and during your stay, and there was no such issue in the unit. If there's anything else we could help you, please don't hesitate to write us. We look forward to your visit again.

6/10 Okay

Selva

Stayed 3 nights in Jan 2024
Response from Fiorella on 8 Feb,2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We will take your opinion into account, we work every day to improve our services. We look forward to your return.

6/10 Okay

Geert, Jackson

Good location, roomy; bathroom and kitchen looked worn, safe did not work Friendly receptionist, but didn’t understand English
Stayed 1 night in Jan 2024
Response from Fiorella on 8 Feb,2024
Thank you very much for staying with us and for your recommendation. We remind you that the check-in services are not part of our equipment. We work every day to improve our services. We look forward to your return!

8/10 Good

Wieslawa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Place was nice very small need some updating mold in the bathroom floor
Stayed 2 nights in Dec 2023
Response from Fiorella on 8 Feb,2024
Hello Wieslawa, We are deeply sorry that the apartment didn't meet your expectations, but our professional team made sure everything was in perfect conditions before and during your stay, and there was no such issue in the unit. If there's anything else we could help you, please don't hesitate to write us. We look forward to your visit again.

10/10 Excellent

Mario

Liked: Cleanliness, room comfort
Great location. Great Value.
I will definitely stay there when I visit Buenos Aires again. The air conditioning worked well, and I appreciated having a bidet.
Stayed 4 nights in Dec 2023
Response from Boutique Apartments BA on 29 Dec,2023
Hi Mario.Thank you very much for choosing us! We're delighted that you had a great stay. We look forward to your return.

2/10 Terrible

Madison

Stayed 1 night in Dec 2023
Response from Fiorella on 8 Feb,2024
Thank you for your review. We are sorry the apartment didn't meet your expectations, but it is exactly what we advertise online and we have a great team that makes sure everything is in perfect conditions before we deliver the apartment. If something else was troubling you, we would have loved to do anything we could to help you be more comfortable, it is a pity you haven't contacted us again during your stay.

10/10 Excellent

Guido

Stayed 5 nights in Dec 2023
Response from Boutique Apartments BA on 29 Dec,2023
¡Gracias por elegirnos!

2/10 Terrible

Edgar damian

Stayed 4 nights in Dec 2023
Response from Boutique Apartments BA on 19 Dec,2023
Hola, lamentamos que la estadía no haya cumplido tus expectativas. De haberlo sabido nos hubiera encantado asistirte. Aguardamos tu regreso siempre que gustes.

10/10 Excellent

brian

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Boutique Apartments BA on 19 Dec,2023
Hola Brian, muchas gracias por elegirnos. Nos encanta que hayas tenido una gran estadía. ¡Aguardamos tu regreso!

2/10 Terrible

Efrain

Stayed 3 nights in Dec 2023
Response from Boutique Apartments BA on 19 Dec,2023
Hola, lamentamos que la estadía no haya cumplido tus expectativas. De haberlo sabido nos hubiera encantado asistirte. Aguardamos tu regreso siempre que gustes.

10/10 Excellent

FEDERICO NAHUEL

Stayed 2 nights in Dec 2023
Response from Boutique Apartments BA on 19 Dec,2023
Hola Federico, gracias por elegirnos. Nos encanta que hayas tenido una gran estadía. ¡Aguardamos tu regreso!

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from Boutique Apartments BA on 19 Dec,2023
Hola Miguel, gracias por elegirnos. ¡Aguardamos tu regreso!

10/10 Excellent

claudia patri

Stayed 2 nights in Dec 2023
Response from Boutique Apartments BA on 19 Dec,2023
Hola Claudia, gracias por elegirnos. ¡Aguardamos tu regreso!

8/10 Good

DIEGO

Stayed 2 nights in Dec 2023
Response from Boutique Apartments BA on 19 Dec,2023
Hola Diego, gracias por elegirnos. ¡Aguardamos tu regreso!

8/10 Good

Victor

Liked: Room comfort
Stayed 3 nights in Dec 2023
Response from Boutique Apartments BA on 19 Dec,2023
Hola, gracias por elegirnos. ¡Aguardamos tu regreso!

10/10 Excellent

Matias

Stayed 2 nights in Dec 2023
Response from Boutique Apartments Buenos Aires on 6 Dec,2023
Hola Matias! Muchas gracias por hospedarte con nosotros y por tu recomendación ¡Aguardamos por tu regreso!

10/10 Excellent

Federico N

Stayed 2 nights in Nov 2023
Response from Boutique Apartments Buenos Aires on 6 Dec,2023
Hola Federico! Muchas gracias por hospedarte con nosotros y por tu recomendación ¡Aguardamos por tu regreso!

10/10 Excellent

Mario

Stayed 2 nights in Nov 2023
Response from Boutique Apartments Buenos Aires on 6 Dec,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación ¡Aguardamos por tu regreso!

10/10 Excellent

Eugenia

Stayed 1 night in Nov 2023
Response from Boutique Apartments Buenos Aires on 6 Dec,2023
¡Hola Eugenia! Muchas gracias por hospedarte con nosotros y por tu recomendación ¡Aguardamos por tu regreso!

8/10 Good

Silvia

Stayed 6 nights in Nov 2023
Response from Boutique Apartments Buenos Aires on 6 Dec,2023
Hola Silvia! Muchas gracias por hospedarte con nosotros y por tu recomendación ¡Aguardamos por tu regreso!

8/10 Good

elinor

Stayed 3 nights in Nov 2023
Response from Boutique Apartments BA on 19 Dec,2023
Hola, muchas gracias por elegirnos. Nos encanta que hayas tenido una gran estadía. ¡Aguardamos tu regreso!

10/10 Excellent

MICA

Stayed 1 night in Nov 2023
Response from Boutique Apartments BA on 19 Dec,2023
Hola Mica, muchas gracias por elegirnos. Nos encanta que hayas tenido una gran estadía. ¡Aguardamos tu regreso!

10/10 Excellent

María Florencia

Stayed 1 night in Nov 2023
Response from Boutique Apartments BA on 19 Dec,2023
Hola María, muchas gracias por elegirnos. Nos encanta que hayas tenido una gran estadía. ¡Aguardamos tu regreso!

8/10 Good

Mariano César

Stayed 4 nights in Nov 2023
Response from Boutique Apartments BA on 19 Dec,2023
Hola Mariano, gracias por elegirnos. ¡Aguardamos tu regreso!

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Their pictures are deceptive is completely internal. It has AC but not no ventilation in the apartment room. Serious cockroaches infestetation one time in the bed, fecal odor covered with a nauseating amount of scent, dilapidated, floors, bathroom and kitchen, utensils and floor dirty, only window inoperable and showing an internal patio filled with trash, the safe inoperable, they refused to furnish the lock for it, 17 nights without any offer of sheets or towels change, closet with 4 drawers 2 of them needing extreme effort to open or close. I could not believe the place was this wasted and requested cancellation or exchange as soon as I had access and saw the place, but they refused. I couldn't believe Expedia selling a place this bad, never happened to me before. If you want pictures, I have many, including the dead insects I killed,
Stayed 17 nights in Oct 2023
Response from Boutique Apartments BA on 21 Nov,2023
Hello, we regret that your stay did not meet your expectations. What you're describing is truly unusual, as our team ensures that the rooms are in perfect condition before the guest's arrival. However, we also have a 24-hour support team. It's unfortunate that we were not aware of your concerns; we would have loved to assist you. All our photos accurately represent our rooms. We look forward to your return whenever you please.

8/10 Good

Julieta

Business traveller
Liked: Cleanliness, room comfort
Enchufes??
Todo impecable, lo único que le faltaba era más enchufes, solo hay uno en la cocina y dos en el baño. Se complica para cargar celular, para planchar, etc
Stayed 3 nights in Nov 2023
Response from Boutique Apartments BA on 21 Nov,2023
Hola Julieta, gracias por elegirnos. Tomaremos tu comentario para mejorar la experiencia de nuestros huéspedes. ¡Aguardamos tu regreso!

8/10 Good

Gisela Melanie

Stayed 3 nights in Oct 2023
Response from Boutique Apartments BA on 7 Nov,2023
Gracias por elegirnos. ¡Aguardamos tu regreso!

10/10 Excellent

Vasilii

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es muy bueno apartamento por este precio. Es muy seguro. WiFi es rápido. Bueno apartamento por una semana.
Stayed 6 nights in Oct 2023
Response from Boutique Apartments BA on 26 Oct,2023
Muchas gracias por elegirnos. ¡Aguardamos tu regreso!

8/10 Good

Luciano

Stayed 1 night in Sep 2023
Response from Boutique Apartments BA on 1 Oct,2023
Muchas gracias por elegirnos. ¡Aguardamos tu regreso!

10/10 Excellent

gustavo

Stayed 2 nights in Sep 2023
Response from Boutique Apartments BA on 26 Sept,2023
Muchas gracias por elegirnos. Nos encanta que hayas tenido una gran estadía. ¡Aguardamos tu regreso!

10/10 Excellent

yolanda eugenia

Stayed 3 nights in Sep 2023
Response from Boutique Apartments BA on 19 Sept,2023
Hola Yolanda, muchas gracias por elegirnos. Nos alegra que hayas tenido una gran estadía. ¡Aguardamos tu regreso!

8/10 Good

VANY

Stayed 7 nights in Aug 2023
Response from Boutique Apartments BA on 11 Sept,2023
Hola Vany, gracias por tu recomendación. Aguardamos tu regreso siempre que gustes.

10/10 Excellent

Maria Eugenia

Stayed 3 nights in Aug 2023
Response from Boutique Apartments BA on 6 Sept,2023
Hola Maria Eugenia, gracias por elegirnos. ¡Aguardamos tu regreso!

10/10 Excellent

Laura

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Boutique Apartments BA on 26 Aug,2023
Hola, gracias por tu recomendación. ¡Aguardamos tu regreso!

4/10 Poor

Marcelo, Roosevelt Island

Disliked: Amenities, property conditions & facilities
Not recommended. Noisy neighbors. No wify. No heat. A very cold greeting and welcomed. The street is closed due to construction.
Response from Fiorella on 8 Aug,2023
Thank you for your review. We are sorry the apartment didn't meet your expectations, but it is exactly what we advertise online and we have a great team that makes sure everything is in perfect conditions before we deliver the apartment. If something else was troubling you, we would have loved to do anything we could to help you be more comfortable, it is a pity you haven't contacted us again during your stay.

6/10 Okay

VANESSA

Stayed 4 nights in Jul 2023
Response from Boutique Apartments BA on 26 Aug,2023
Hola, gracias por tu comentario. ¡Aguardamos tu regreso!

10/10 Excellent

MARIO RUBEN

Stayed 1 night in Jul 2023
Response from Boutique Apartments BA on 24 Jul,2023
Muchas gracias por tu elegirnos y por tu recomendación. Esperamos tu visita nuevamente.

10/10 Excellent

MARIA CLAUDIA

Stayed 4 nights in Jul 2023
Response from Fiorella on 15 Jul,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. ¡Aguardamos por tu regreso!

10/10 Excellent

Gilda

Stayed 2 nights in Jul 2023
Response from Fiorella on 15 Jul,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. ¡Aguardamos por tu regreso!

10/10 Excellent

Cristian

Stayed 3 nights in Jun 2023
Response from Fiorella on 15 Jul,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. ¡Aguardamos por tu regreso!

8/10 Good

Guillermo Cesar

Stayed 2 nights in Jun 2023
Response from Boutique Apartments on 30 Jun,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. Nos hubiera encantado poder leer algún comentario al respecto de tu alojamiento. Aguardamos por tu regreso.

10/10 Excellent

Claudio Alberto

Stayed 1 night in Jun 2023
Response from Boutique Apartments on 30 Jun,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. Nos hubiera encantado poder leer algún comentario al respecto de tu alojamiento. Aguardamos por tu regreso.

10/10 Excellent

Hugo Adrián

Stayed 1 night in Jun 2023
Response from Boutique Apartments on 30 Jun,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. Nos hubiera encantado poder leer algún comentario al respecto de tu alojamiento. Aguardamos por tu regreso.

10/10 Excellent

ANA CLAUDIA

Stayed 9 nights in Jun 2023
Response from Boutique Apartments on 20 Jun,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. Aguardamos por tu regreso.

8/10 Good

Daniel

Stayed 3 nights in Jun 2023
Response from Boutique Apartments on 8 Jun,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. Aguardamos por tu regreso.

10/10 Excellent

Irwin

Stayed 2 nights in Jun 2023
Response from Boutique Apartments on 8 Jun,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. Aguardamos por tu regreso.