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Reviews of Boutique Suites Palermo

4 out of 5
Boutique Suites Palermo
Gorriti 5641, Buenos Aires, Capital Federal

Reviews

8.8

Excellent

Rating 10 - Excellent. 295 out of 517 reviews" "
Rating 8 - Good. 148 out of 517 reviews" "
Rating 6 - Okay. 46 out of 517 reviews" "
Rating 4 - Poor. 10 out of 517 reviews" "
Rating 2 - Terrible. 18 out of 517 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

tim

Liked: Cleanliness, amenities, property conditions & facilities
Location. Also staff very friendly. They were very helpful.
Stayed 4 nights in Apr 2024
Response from Guada on 1 May,2024
Hi, Thank you very much for choosing us. We love that you had a great stay. We look forward to your return!

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Great hotel, really cool area. Staff was friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Guada on 1 May,2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

8/10 Good

STEPHANIE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property - super clean, great location, super accessible to shops and restaurants, very safe area, very upscale as well. Property was super clean as was the room - very comfortable stay. We did have an issue with them saying the dog was too big but they never specified small dogs only - they allowed us to take the dog up anyway. They had a private pool on the balcony but unfortunately, it was not heated and it was a rainy cold night so we couldn’t use it if I had known that I wouldn’t have booked it. I thought it was a heated jacuzzi by the photos.
Stayed 1 night in Mar 2024
Response from Guada on 1 May,2024
Hello, we are sorry to hear that your stay didn’t meet your expectations. If we had known, we would have been pleased to assist you, as we have a team available around the clock for your inquiries or requests. We will take your comments into consideration to improve our guests' experience. We look forward to your return at any time.

10/10 Excellent

Andrea Sofia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is super helpful, especially Omar!
Stayed 3 nights in Apr 2024
Response from Guada on 15 Apr,2024
Hi, thank you for choosing us and recommending us. We are happy you had a great stay, we look forward to your return!

2/10 Terrible

Fatemeh

Stayed 10 nights in Mar 2024
Response from Guada on 1 May,2024
Hi, we are sorry to hear that your stay didn’t meet your expectations. However, it is really very unusual what you are telling us, since our professional team makes sure that the rooms are in excellent condition prior to the guest's arrival. If we had known, we would have been pleased to assist you. We look forward to your return whenever you wish.

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super helpful and very nice
Stayed 4 nights in Mar 2024
Response from Guada on 15 Apr,2024
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place and met our expectations
Stayed 2 nights in Mar 2024
Response from Guadalupe on 27 Mar,2024
Hi, Thank you very much for choosing us. We love that you had a great stay. We look forward to your return!

10/10 Excellent

Camila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and it is in a safe walkable area!
Response from Fiorella on 12 Mar,2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Fiorella on 12 Mar,2024
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. ¡Aguardamos por tu regreso!

8/10 Good

michael

Travelled with partner
Liked: Cleanliness
Good value apartment . However building needed maintenance and updating. Poorly equipped kitchen area… no plates , bowls or tea towels
Stayed 4 nights in Feb 2024
Response from Fiorella on 17 Feb,2024
Thank you very much for staying with us and for your recommendation. We remind you that all our services can be found in the description of each publication. We look forward to your visit again.

10/10 Excellent

Javier, Godalming

Liked: Cleanliness, property conditions & facilities
The check-in was extremely friendly and easy.
Stayed 1 night in Feb 2024
Response from Fiorella on 17 Feb,2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

8/10 Good

Dirval

Stayed 4 nights in Jan 2024
Response from Fiorella on 8 Feb,2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, spacious, clean with excellent front desk staff
Stayed 2 nights in Jan 2024
Response from Fiorella on 8 Feb,2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

6/10 Okay

NAUSHAD, SUGAR LAND

Travelled with partner
Disliked: Amenities
Problem in communicating in English. Only one staff at the front desk at all the time. Only one staff member speaks broken English. Rest neither speak nor understand English,
Stayed 4 nights in Jan 2024
Response from Fiorella on 8 Feb,2024
Thank you very much for staying with us and for your recommendation. We have a team that guarantees to deliver the room in perfect conditions. We are working every day to improve our services. We look forward to your visit again.

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Fiorella on 8 Feb,2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

10/10 Excellent

Barak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, big rooms.
Amazing service from everyone. Big rooms, Great location. A lot of restaurants around around the hotel. It’s not in the most center, 10 min walk from there. but center enough. Great price. Worth the price. I recommend.
Stayed 3 nights in Dec 2023
Response from Fiorella on 8 Feb,2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

8/10 Good

DAVID

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Fiorella on 8 Feb,2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We will take your opinion into account, we work every day to improve our services. We look forward to your return.

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Fiorella on 8 Feb,2024
Thank you for your review. We are sorry the apartment didn't meet your expectations, but it is exactly what we advertise online and we have a great team that makes sure everything is in perfect conditions before we deliver the apartment. If something else was troubling you, we would have loved to do anything we could to help you be more comfortable, it is a pity you haven't contacted us again during your stay.

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awful
This place is disgusting and the staff are incompetent. I booked a two night stay and after the first night I was woken up by several phone calls and a housekeeper who entered the room without knocking while I was nude. I was told I needed to check out or show proof of a two night stay. But it was confirmed when I checked in. Old, ripped towels, yellow sheets, moldy bathrooms, a pool that looks like a green pond… Stay someplace else. Anyplace else.
Stayed 1 night in Jan 2024
Response from Fiorella on 8 Feb,2024
Thank you for your review. We are sorry the apartment didn't meet your expectations, but it is exactly what we advertise online and we have a great team that makes sure everything is in perfect conditions before we deliver the apartment. If something else was troubling you, we would have loved to do anything we could to help you be more comfortable, it is a pity you haven't contacted us again during your stay.

6/10 Okay

Kevin

Stayed 2 nights in Jan 2024
Response from Fiorella on 8 Feb,2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We will take your opinion into account, we work every day to improve our services. We look forward to your return.

10/10 Excellent

Steven

Stayed 1 night in Jan 2024
Response from Fiorella on 8 Feb,2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

8/10 Good

Donal

Liked: Cleanliness, staff & service, room comfort
Generally a very nice place to stay. Good area with good restaurants and bars nearby. The room I was in could have done with a paint refresh, but it was a nice spacious and quite room. The rationing of toilet paper was an inconvenience, and no, I didn't have a problem !
Stayed 5 nights in Dec 2023
Response from Fiorella on 8 Feb,2024
Thank you for your review. We are sorry the apartment didn't meet your expectations, but it is exactly what we advertise online and we have a great team that makes sure everything is in perfect conditions before we deliver the apartment. If something else was troubling you, we would have loved to do anything we could to help you be more comfortable, it is a pity you haven't contacted us again during your stay.

10/10 Excellent

Shelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Boutique Suites Palermo on 29 Dec,2023
¡Gracias por elegirnos Sheila! Aguardamos su regreso.

10/10 Excellent

Rez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money, as an American I found this place affordable for the quality I wanted. Everyone was so nice as many have been in Argentina and the room is pretty much what we expected. Overall my rating is 5 star for a 4 star hotel. I think if the bathrooms were more inviting and they had a few more pieces of furniture in the room, it could be 4.5 but that’d take a lot on their part. 4 is all I really need!
Stayed 4 nights in Dec 2023
Response from Boutique Suites Palermo on 19 Dec,2023
Hello, thank you very much for choosing us. We're delighted that you had a wonderful stay. We look forward to your return!

10/10 Excellent

Vasilii

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable. Muy fácil check-in y check-out. La habitación está en excelentes condiciones. Es muy limpio y agradable. Nosotros recomendamos!
Stayed 3 nights in Dec 2023
Response from Boutique Suites Palermo on 19 Dec,2023
Muchas gracias por elegirnos. Nos encanta que hayas tenido una gran estadía. ¡Aguardamos tu regreso!

10/10 Excellent

GENEVIEVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location, and very safe property. I would stay here again.
Stayed 5 nights in Dec 2023
Response from Boutique Suites Palermo on 19 Dec,2023
Hello, thank you very much for choosing us. We're delighted that you had a wonderful stay. We look forward to your return!

10/10 Excellent

Mario, Miami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and easy access to other areas.
Stayed 1 night in Dec 2023
Response from Boutique Suites Palermo on 29 Dec,2023
Hi Mario! Thank you very much for choosing us! We're delighted that you had a great stay. We look forward to your return.

8/10 Good

Cesar

Liked: Cleanliness
Response from Fiorella on 8 Feb,2024
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return!

10/10 Excellent

GISELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this gem!!!
What an amazing property!! Customer service was great, very helpful. The room was comfy and cozy. the location was spectacular! you have various options. Would definitely come back again!
Stayed 1 night in Nov 2023
Response from Boutique Suites Palermo on 19 Dec,2023
Hello Gisela, thank you very much for choosing us. We're delighted that you had a wonderful stay. We look forward to your return!

6/10 Okay

Irfan, Richmond

Stayed 1 night in Nov 2023
Response from Boutique Suites Palermo on 21 Nov,2023
Gracias por elegirnos. ¡Aguardamos tu regreso!

10/10 Excellent

Esra, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Boutique Suites Palermo on 7 Nov,2023
¡Muchas gracias por elegirnos! Aguardamos tu regreso.

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Well located
Stayed 3 nights in Oct 2023
Response from Boutique Suites Palermo on 7 Nov,2023
Thank you very much for choosing us. We're delighted that you had a great stay. We look forward to your return!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in BA. Good value and nice accommodations.
Stayed 2 nights in Oct 2023
Response from Boutique Suites Palermo on 26 Oct,2023
Thank you very much for choosing us. We're delighted that you had a great stay. We look forward to your return!

10/10 Excellent

Alma Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice hotel, love the aesthetic, safe location, so many restaurants within walking distance and overall our stay was great, but let me tell you that the reception staff was AMAZING!!! We are so thankful for the attention and help they gave us booking events, activities and tours, they were truly wonderful!!
Stayed 9 nights in Oct 2023
Response from Boutique Suites Palermo on 26 Oct,2023
Thank you very much for choosing us. We're delighted that you had a great stay. We look forward to your return!

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and walkable
Stayed 4 nights in Oct 2023
Response from Boutique Suites Palermo on 26 Oct,2023
Thank you very much for choosing us. We're delighted that you had a great stay. We look forward to your return!

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxed and great location
I was impressed by the location and the quality of the hotel and rooms, especially for the cost. There are lots of bakeries and cafes in the vicinity and only a few minutes’ walk from Palermo Soho with bars and restaurants. The majority of the front desk staff were helpful. Very clean property and it was fine for us not to have room keeping every day (there’s an extra charge for that). I’d definitely come back if available in the future. I’d like if there was a breakfast offer
Stayed 3 nights in Oct 2023
Response from Boutique Suites Palermo on 13 Oct,2023
Thank you for choosing us. We love that you had a great stay. We await your return!

8/10 Good

yarisel mairene

Liked: Staff & service, property conditions & facilities
Alejandro was very helpful. It was my first time in Argentina and I felt like home. It's far from most attractions but with Uber you can go anywhere. I took the hop on and off bus and it was cool cuz you visit all the tourist spots. A lot of policeman in the area. I travel by myself and as a woman
Stayed 5 nights in Aug 2023
Response from Boutique Suites Palermo on 26 Aug,2023
Hello, thank you very much for your recommendation. We love that you enjoyed your stay. We await your return!

10/10 Excellent

Alejandro

Stayed 2 nights in Aug 2023
Response from Boutique Suites Palermo on 26 Aug,2023
Hola Hugo, gracias por tu comentario. ¡Aguardamos tu regreso!

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to airport
Stayed 1 night in Jun 2023
Response from Boutique Suites on 30 Jun,2023
Thank you very much for staying with us and for your recommendation. We have one of the best locations and views in the city. We look forward to seeing you again!

10/10 Excellent

Thomas

Stayed 2 nights in Jun 2023
Response from Boutique Apartments on 26 Jun,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación, tenemos un gran equipo que se asegura de que todo esté en perfectas condiciones antes de entregar el apartamento. Esperamos tu regreso!

8/10 Good

Axel Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Boutique Apartments on 5 Jun,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. Aguardamos por tu regreso.

6/10 Okay

Jimmy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2023
Response from Boutique Apartments on 15 May,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. Nos hubiera encantado poder leer algún comentario al respecto de tu alojamiento. Aguardamos por tu regreso.

6/10 Okay

Jimmy

Budget Option (due to no room cleaning.
I would have rated slightly higher if not for the lack of friendliness from Gabriel at the front desk on our last night. He quoted me a much higher late check-out fee from an earlier conversation with another rep. I asked about why the difference in fees but he just seemed very defensive and couldn’t communicate a sound explanation other than - the other guy did it wrong. Just left a bad taste in our whole experience (6 nights there) Wouldn’t be back based on that experience and would rather pay a little more to be closer to all the bars and restaurants next time (about a 15 min walk).
Stayed 3 nights in Apr 2023
Response from Boutique Suites on 25 Apr,2023
Thank you for your review. We are sorry the apartment didn't meet your expectations, but it is exactly what we advertise online and we have a great team that makes sure everything is in perfect conditions before we deliver the apartment. If something else was troubling you, we would have loved to do anything we could to help you be more comfortable, it is a pity you haven't contacted us again during your stay.

4/10 Poor

Carla

Stayed 4 nights in Apr 2023
Response from Boutique Apartments on 24 Apr,2023
Muchas gracias por hospedarte con nosotros y por tu recomendación. Estamos felices de que hayas disfrutado tu estadía. Nos hubiera encantado poder leer algún comentario al respecto de tu alojamiento. Aguardamos por tu regreso.

10/10 Excellent

Edmundo, SAO PAULO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the neighborhood of Palermo in the city of Buenos Aires. Large and clean suite, great shower and bed. The hotel has a SPA and swimming pool.
Stayed 5 nights in Apr 2023
Response from Boutique Suites on 17 Apr,2023
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return.

10/10 Excellent

cheryll

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were super friendly - great location
Stayed 2 nights in Apr 2023
Response from Boutique Apartments on 12 Apr,2023
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return.

8/10 Good

maria gabriela

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Boutique Suites on 10 Apr,2023
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return.

8/10 Good

Sonia

Liked: Cleanliness, property conditions & facilities, room comfort
They don't clean your room unless you pay an extra charge. The people at the front desk offer different rates for exchanging money and sometime they wouldn't accept less than $200 to change. The location was great and the room was comfortable.
Stayed 3 nights in Mar 2023
Response from Boutique Apartments on 22 Mar,2023
Thank you very much for staying with us and for your recommendation. We remind you that all our services can be found in the description of each publication. We look forward to your visit again.

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and confortable stay
Great stay at Boutique Suites Palermo. The location is very good, close to restaurants, markets and transportation. The hotel is clean and confortable. The only downside is the lack of breakfast at the place.
Stayed 2 nights in Mar 2023
Response from Boutique Apartments on 20 Mar,2023
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return.

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very helpful. We were able to change money at the hotel at a good rate. The pool, steam room, sauna, and spa were great! And the massages offered at the hotel spa were also excellent!
Stayed 7 nights in Mar 2023
Response from Boutique Apartments on 13 Mar,2023
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We look forward to your return.