Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Reviews of Ker Belgrano Hotel

Ker Belgrano Hotel
Vuelta De Obligado 2727, Buenos Aires, Buenos Aires

Reviews

8.2

Very good

Rating 10 - Excellent. 86 out of 244 reviews" "
Rating 8 - Good. 97 out of 244 reviews" "
Rating 6 - Okay. 44 out of 244 reviews" "
Rating 4 - Poor. 10 out of 244 reviews" "
Rating 2 - Terrible. 7 out of 244 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

lilliana

Travelled with family, Travelled with partner
Liked: Amenities
Everything good
Stayed 2 nights in Mar 2024

10/10 Excellent

Pablo

Liked: Cleanliness
Very good location, amazing customer service, basic rooms
Stayed 1 night in Feb 2024
Response from Ker Hoteles. on 20 Feb,2024
Thank you very much for sending us your comments and review.Kind regards,Ker Hotels team.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Dec 2023
Response from Ker Hoteles on 13 Dec,2023
Thank you, John, for your review of the Ker Belgrano Hotel. We are glad to hear that you found it very clean and comfortable. Our staff takes pride in providing a friendly and accommodating experience for all guests. We hope to welcome you back in the future.

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Great front desk staff.
Stayed 1 night in Dec 2023
Response from Ker Hoteles on 13 Dec,2023
Tak for din anmeldelse, John. Vi er glade for at vores receptionspersonale kunne hjælpe dig under dit ophold på Ker Belgrano Hotel. Vi gør vores bedste for at være venlige og imødekommende over for alle vores gæster. Vi håber at kunne byde dig velkommen tilbage snart!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and neighborhood. Very quiet and low key.
Stayed 7 nights in Nov 2023
Response from Ker Hoteles on 7 Dec,2023
Thank you, John, for your review of the Ker Belgrano Hotel. We're glad to hear that you had a great experience with our staff and enjoyed the quiet and low-key neighborhood. Your feedback is greatly appreciated!

10/10 Excellent

Thiago

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Oct 2023
Response from Ker hoteles on 30 Oct,2023
Dear Thiago, we appreciate your comments and review.We hope to welcome you again in the future.Kind regards,Ker Hotels team.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities
Pleasant hotel. Breakfast is simple but tasty. No on-site restaurant but several good places to eat within easy walking distance.
Stayed 6 nights in Sep 2023
Response from Ker Hoteles on 21 Sept,2023
Dear Peter, thank you very much for leaving us your cordial comments. We hope you choose us again in the future.

6/10 Okay

Julieta

Stayed 8 nights in Jun 2023
Response from Kerhoteles on 11 Jul,2023
Estimada Julieta, agradecemos su reseña. Saludos cordiales.

10/10 Excellent

Jennifer R

Liked: Cleanliness, room comfort
Hoping to Return
Ker Belgrano is located in a lovely residential neighborhood offering museums and parks, just a short ride from other attractions. They were helpful and welcoming upon arrival. They are used to observant Jews who need help with the air conditioning or lights. They even stored our luggage for the day when we checked out. Hoping to return, and will definitely stay there again.
Stayed 6 nights in Jan 2023

10/10 Excellent

Adrienne

Liked: Cleanliness, room comfort
Comfortable stay
Room was clean and spacious. Front desk staff was very helpful.
Stayed 1 night in Jan 2023

10/10 Excellent

Maria

Stayed 4 nights in Dec 2022

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2022

8/10 Good

LUIS, WEST PALM BEACH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the friendly and kind attention of the staff. They always had the attitude of helping and serving people.
Stayed 14 nights in Jun 2022

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff very kind and polite
Stayed 3 nights in Jan 2022

6/10 Okay

Joe, PA

Business traveller
Very small room, very deceiving pictures of the property. Could hear both rooms at my sides.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is enough: clean, good employees, confortable, close to underground, main avenues, business
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
A functional hotel that is well located. Nothing fancy. Will not do for romantic settings or any kind of special occasions. The TV and cable system did not work. Beds were OK, bathroom was clean. You get what you pay for.
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
specially the bathroom can't use well for cleaning face etc
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Ker Hoteles on 12 Jul,2019
¡Muchas gracias por compartir su opinion con nosotros!

2/10 Terrible

Verified traveller

Stayed 5 nights in Feb 2019
Response from Ker Hoteles on 29 Apr,2019
Estimado Huesped, La opinion de nuestros Huespedes es esencial para nosotros, nos gustaria que se comunique con el departamento comercial para conocer más detalles de su estadia. Muchas gracias, quedamos a su entera disposicion.

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2018
Response from Ker Hoteles on 11 Jan,2019
Muchas gracias por compartir sus comentarios con nosotros!

10/10 Excellent

MA, Bolivia

Liked: Staff & service, property conditions & facilities, room comfort
small building with good people Good staff Excellent facility Very nice welcomes
Stayed 3 nights in Oct 2018
Response from Ker Hoteles on 22 Nov,2018
Thank you very much for sharing your opinion with us. Best regards

6/10 Okay

Pablo A

Good location
Good location, big room and small bathroom. Service provided at check in and check out can be better...
Stayed 3 nights in Sep 2018
Response from Ker Hoteles on 24 Sept,2018
Thank you Pablo for sharing your experience. Best regards

8/10 Good

Claudia

Great!
Very clean rooms. Friendly service. excellent breakfast.
Stayed 6 nights in Sep 2018
Response from Ker Hoteles on 24 Sept,2018
Thank youvery much Claudia, for sharing your opinion with us. Best regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located just a block from Subway D and major bus routes, this is my favourite hotel in Nuñez/Belgrano.
Stayed 14 nights in May 2018
Response from Ker Hoteles on 8 Jun,2018
Thank you very much for sharing your experience with us. We wish yo u the very best.

4/10 Poor

Andrea, California

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Horrible hotel. Good customer service
KER is NOT an apart hotel or spa. That was just an ugly room in a very bad location. It has a kitchen, but you can't cook (no stove or any other equipment than a microwave) , it only has one bed with an small table and very poor internet connection. Breakfast was average. I asked for food to my room one night and the food was horrible. We weren't able to eat it at all. For the same price you can find something a LOT better. I found a better place in a better location after staying in KER for 3 nights ( I stayed because Expedia didn't allow me to change my reservation). Just look for something else, you will find something better for the same price or the same for a lower price. The only positive found was the receptionist, Celeste, she was very helpful and nice.
Stayed 6 nights in Nov 2017
Response from Ker Hoteles on 9 Jan,2018
Andrea I am very sorry you did not have a enjoyfull stay. Thank you for posting your experience.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
I stayed at the Ker Apart Hotel for just one night and I wish I had stayed more! It was such a nice, clean, spacious room with great air conditioning, great flat screen TV with many channels including multiple movie channels and multiple sports channels and a very comfortable bed. The kitchenette was incredibly useful. I heated up empanadas (6 for 140 pesos at a local supermarket!) in the room's microwave. All this for a great value.
Stayed 1 night in Dec 2017
Thank you for your feedback Best wishes.

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2017
Muchas gracias por su feedback

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD HOTEL
SMELL TO CLEANING FLUID ALL OVER THE ROOM BATHROOM SMALL AND NEED A LOT OF IMPROVEMENT
Stayed 3 nights in Nov 2017
Response from Ker Hoteles on 8 Dec,2017
Lamentamos su feedback, siempre nos es de gran utilidad mayor detalle sobre lo sucedido. Quedamos a su disposicion

10/10 Excellent

Bridget, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Besides the helpful staff and accommodations, this is the place to stay if you need to be close to everywhere in Belgrano
Stayed 12 nights in Oct 2017
Response from Ker Hoteles on 17 Nov,2017
Dear Bridget Thank you for sharing your experience. Best regards.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was uncooperative. They didnt speak English.
Hotel is very old structured. No clean towels. No soaps. Overall it was a disaster, I wouldn't stay there ever again. Not recommended to non Spanish speakers as staff doesn't speak in English nor they understand English.
Stayed 1 night in Aug 2017
Response from Ker Hoteles on 3 Oct,2017
Dear Sir/Madam Thank your gor sharing your experience, we will work on the thinks you remark Best wishes

6/10 Okay

Steve, Utah

Nice hotel for the price
The rooms are comfortable. Service for the room across the weekends was not consistent. Towels may not be changed. Bed linens were changed twice over a stay of 16 days. There are no facial tissues offered but you can remedy that by purchasing some at a local store. Be very careful with laundry - they mis-delivered my laundry to the wrong room twice and lost half a batch of laundry that they never found. And the laundry service can take from two to four days.
Stayed 17 nights in Aug 2017
Response from Ker Hoteles on 26 Aug,2017
Dear Steve Thank you for sharing your experience. Best regards.

8/10 Good

Mike, Ontario, Canada

Liked: Cleanliness
Pleasant area
Stayed for 1 night after landing in BA and before driving to destination. It's in Belgrano which is a very pleasant upscale and safe Barrio. Lots of restaurants and cafes. Close (taxi ride) to centre and Jorge Newberry airport

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Celeste at the front desk was so helpful with some things I needed to process in Buenos Aires. Their system for processing documents is a bit complex, so she went out of her way to help me figure it all out. For that I will be always greatful. I was on family business visiting my il father. When I mentioned this to Sarah, one of the Cleaning ladies, she was so concerned and listened to me, offered comfort. The next day she knocked on my door just to ask about my dad. That touched my heart. I will never forget her kindness.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
Great easy check in. English speaking. Room was modern, but shower looked old and moldy caulking

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

8/10 Good

inespic

Liked: Cleanliness, staff & service
Convenient location
Positive experience. Helpful staff. Good breakfast. Great location. Room a bit noisy as we were in the first floor with a patio that houses a bunch of air conditioner takes. Bathrooms have serious humidity issues and are very small.

8/10 Good

fabian N, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and comfortable
Nice hotel, simple and comfortable rooms, furniture Ikea style, breakfast is Argentinian traditional.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel
Very convenient hotel to stay based on the location, great price and very clean.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
One elevator that can hold up to three people. Noisy rooms. The walls are too thin and you can hear people talking in the phone, in their rooms, their alarm clock, the TV, anything. The rooms are very small ant their bathrooms are also very small. The sheets stay on the bed the whole stay, never get changed. The breakfast serving is all right. The help desk will not extend help if needed. If your plane got delayed, there are no accommodations or flexibility on their part, no extensions, no courtesy. It is what it is. Their hotel in Recolecta is even worst. Beds are very unconfortable, you feel the springs in their mattresses. Rooms are even smallers than in Belgrano.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money option close to UBA
I stayed at Ket hotel due to its proximity to the University of Buenos Aires. Around this area, I think it is a good value for money option. There are also restaurants and other shops close. Free internet Wifi, a spacious room and a basic but ok breakfast completed the deal. The girl at reception, Celeste, is very nice to talk to.

8/10 Good

Angel , Riverside, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent and conviniently located
The place was nice and clean, the staff and personnel of the hotel were friendly and helpful. The breakfast was very good, well served, well presented and delicious. Transportation is close, either by bus or subway at about two blocks away.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Pleasing hotel, max 3 out of 5 no more
This hotel is well located in a busy suburb of Belgrano in Buenos Aires, far from the city center but great for us where our relatives live. The streets around are in a very bad condition but the hotel is clean and nice. However, the bathroom is tiny, the mini-bar is poorly socked and the breakfast is monotonous, no daily cheese or meat cuts except on Saturday! Eggs of any form are never served for breakfast in Argentinian hotels, just cakes ans pastry. The staff are wonderful, helpful and cheerful, particularly Celeste, a young woman who is is a credit to the hotel. There is nobody to help with luggage. The rate is very competitive if purchased through Expedia with a booked airfare.

6/10 Okay

Consuelo, los angeles ca

Liked: Cleanliness, staff & service
Electrical outlets disaster
The electrical outlets were a disaster. They kept falling apart.

6/10 Okay

suzy, michigan

Liked: Staff & service
Said we would stay here again and we did
We stayed here 2 years ago and returned. There are a limited number of hotels in this area of Buenos Aires and we needed to stay near our Argentine family apartment The hotel and room were clean, but really, really needs updating. Base boards along the floor were chipped and need painting. There is not mattress pad and the bottom sheet does not fully cover the king mattress. There was adequate hot water, but the bathroom is quite small. Three our of four front desk hotel staff was pleasant and helpful. One gentleman never cracked a smile and was not helpful when we pointed out we had difficulty making a call to the hotel while we were out one afternoon. While there are balconies, the ones in the rear remind you of the movie "Rear Window". It was an OK place to sleep.

10/10 Excellent

Louis, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Belgrano Neighborhood Location
The location and staff make this hotel a great option. You can find cafes, bars, plazas, great food, movies, and metro access all within a few blocks. The mellow leafy Belgrano neighborhood is a great place to stay. Breakfast was fine and the spa is extremely relaxing after a long flight.

10/10 Excellent

klooste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price.
Great location if u need to stay in the belgrano neighborhood. Muy buena ubicación si se tiene q quedar en la zona de Belgrano.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and hotel were excellent
Al staff were helpful at all time and couldnt ask for anything more. Absolutly love it and will definetly come back and recomend to anyone