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Reviews of LOPEZ Hostel & Suites

2 out of 5
LOPEZ Hostel & Suites
Avenida Santa Fe 5172, Buenos Aires, Buenos Aires

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay at this quaint hostel, Hector at the front desk was extremely good by helping me book my tours. Good location as well close to the station.
Stayed 2 nights in Sep 2019
Response from Gonzalo on 25 Sept,2019
Hi! Thank you very much for your positive review! We are very glad to know you have enjoyed your stay with us. Looking forward to seeing you again in BA! Regards,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Gonzalo on 11 Jul,2019
Hi! Thank you very much for you comment. It is very important to us we receive your feedback. See you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great - large space, good bed. The showers were good. The staff were all really friendly and helpful. The location made it easy to get around the city by the subway system. We were disappointed with the fact that there is smoking allowed in an inner courtyard area, which happened to be beside our room so we had to keep our windows closed most of the time. We would recommend that non-smokers avoid Rooms #6 & #9 which look onto this space.
Stayed 3 nights in Nov 2018
Response from Gonzalo on 21 Nov,2018
Dear guest! Thank you for choosing our hostel, and for taking the time to write a review! We were pleased to read you liked the size of the room and the beds but were sorry to hear there were some issues with smoking area. Please rest assured we have addressed this with the team to ensure we improve on this. Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is well located in Palermo, close to public transit and a short taxi ride away from Aeroparque, which was really convenient for us. The staff is exceptionally friendly and helpful!
Stayed 3 nights in Nov 2018
Response from Gonzalo on 21 Nov,2018
Hi! Thanks for your review and for chossing our hostel! Looking forward to seeing you again soon.

10/10 Excellent

Elizabeth, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable and convenient
I enjoyed my stay at Lopez Hostel and suites. Friendly staff were ready to assist with plans. It's close to public transit and nightlife but great to return to after intense days of exploration.
Stayed 8 nights in Oct 2018
Response from Gonzalo on 21 Nov,2018
Hi! Thanks for your positive comments and for chossing our hostel! We are really happy that you enjoyed your stay with us. If you’re traveling to our area gain soon, don’t hesitate to call us.

2/10 Terrible

kazem, charlott NC. USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Is lot looking hotel very very strange pleas
We are traveling almost 12 years all over the word never ever see that much badly hotel i can not explain how much was disgusting hotel we are so lucky only booking one night check in 7pm check out 5 am. We couldn't sleep from desk to our room just one meter distance. Affo. Affo disgusting hotel I do not cleave it
Stayed 1 night in Aug 2018
Response from LOPEZ Administration on 24 Jul,2019
Dear Kazem, Thank you very much for your candid review of your stay at our hostel. Your experience sounds very different than the most of our guests, but your feedback is extremely valuable to us, as we strive to improve with each and every stay and every guest. However, it is very important that the check-in date be the same as the one booked and confirmed by the platform. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere, and we work everyday for that. We take all you have mentioned to improve our service level! Kind regards,

8/10 Good

Mauri

Travelled with group
Liked: Cleanliness, staff & service
Hyvä sijainti ja kohtuu hintainen.
Stayed 5 nights in Sep 2023
Response from Juan on 7 Oct,2023
Kiitos kommenteistasi. Odotamme sinua taas!

10/10 Excellent

Francisco Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación, la atención personal, la tranquilidad. En general me llevé una sensación positiva.
Stayed 5 nights in May 2023
Response from Juan on 26 Jun,2023
Hola Francisco, muchas gracias por tus comentarios positivos! Te esperamos nuevamente en la ciudad!

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Gonzalo on 11 Mar,2020
Hola Daniel! Muchas gracias por tu comentario positivo! Te esperamos nuevamente en nuestra casa!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unico problema es que no habia nadie para atenderme cuando llegué y cuando me fui, en horarios atípicos
Stayed 1 night in Jan 2020
Response from Gonzalo on 9 Jan,2020
Gracias por el comentario positivo. Lamentamos que tu mensaje sea anónimo, no obstante te agradecemos por tomarte el tiempo de escribirnos y lo tendremos en cuenta. Saludos!

10/10 Excellent

Jean-Loup

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Gonzalo on 9 Jan,2020
Hi Jean! Thank you very much for your review! See you soon!

8/10 Good

Raul, Cordoba

Liked: Staff & service, amenities, property conditions & facilities
Destaco la atención y la predisposición para brindar información.La limpieza de los sanitarios no era del todo buena.
Stayed 7 nights in Jul 2019
Response from Gonzalo on 12 Oct,2019
Hola Raúl, cómo estás? Muchas gracias por tu comentario positivo! Nos alegramos que hayas disfrutado tu estadía y te agradecemos que te hayas tomado el tiempo de escribirnos. Esto es muy importante para nosotros. En cuanto a la observación que nos haces vamos a tomarla en cuenta para mejorar nuestro servicio. Los baños comunes siempre se limpian todos los días y se controlan otras dos veces más, por la tarde y por la noche. Tomaremos tu feedback para incrementar estos controles! Muchas gracias por tu colaboración y te esperamos nuevamente en otra oportunidad!

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifico hostel
Un lugar cerca de todos los servicios. Personal encantador. Muy recomendable.
Stayed 1 night in Jun 2019
Response from Gonzalo on 20 Jun,2019
Hola Ester! Muchas gracias por tu comentario positivo. Es muy importante tu devolución y agradecemos por tomarte el tiempo de hacerla. Nos alegra mucho que hayas tenido una linda estadía! Te esperamos nuevamente cuando regreses a Buenos Aires. Saludos

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Actitud y/o Trato Para Con los Huespedes es de lo Mejor.
Stayed 3 nights in May 2019
Response from Gonzalo on 25 May,2019
Hola! Muchas gracias por tu comentario positivo. Nos alegramos mucho de que hayas tenido una excelente estadía. Te esperamos nuevamente! Saludos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil. Notre chambre a été préparé en priorité pour nous recevoir tôt le matin. La salle de bain dans la chambre était très petite. La douche n'est pas séparée de la toilette et du lavabo. L'endroit est très calme même si notre chambre donnait sur la réception. Il y toujours eu quelqu'un à la réception pour nous aider. Le taxi appelé à 6h du matin par l'hôtel pour l'aéroport a été efficace et très sympathique.
Stayed 1 night in Nov 2018
Response from Anabella on 30 Apr,2019
Salut! Merci beaucoup pour votre commentaire positif! Nous vous attendons à nouveau à Buenos Aires!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The room, the staff and the location. Recommended!
Stayed 7 nights in Sep 2018
Response from Gonzalo on 21 Sept,2018
Thanks for choosing our hostel! We will be waiting for you next time you visit Buenos Aires!