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The Hamburg Hotel

2.5 star property
Hotel in Hamburg with free parking

Choose dates to view prices

The Hamburg Hotel sits in the heart of the city, offering guests free in-room WiFi and convenient dry cleaning services. Visitors appreciate the practical amenities including RV/bus/truck parking and an on-site gift shop, with helpful staff available whenever needed.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Individually decorated, individually furnished, desk, laptop workspace

Double Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Comfort Double Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
5440 Camp Road, Hamburg, NY, 14075

What's nearby

  • South Shore Golf Course - 19 min walk - 1.7 km
  • Highmark Stadium - 5 min drive - 8.6 km
  • Walden Galleria Mall - 14 min drive - 26.2 km
  • KeyBank Center - 15 min drive - 22.8 km
  • University At Buffalo - North Campus - 23 min drive - 39.4 km

Getting around

  • Buffalo-Exchange Street Station - 16 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 24 min drive

Restaurants

  • ‪Cyclone Bar - ‬5 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬11 min walk

About this property

The Hamburg Hotel

Hotel near Highmark Stadium
The Hamburg Hotel provides amenities, such as dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Motorhome/coach/lorry parking, a vending machine and a 24-hour front desk
  • ATM/banking services, a TV in reception and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 85 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with premium channels
  • Fridges, microwaves and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 30 July 2025 to 28 February 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 14 kg per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Quality Hamburg
Quality Inn Hamburg
Quality Inn Hamburg
Kwality Hamburg Hotel
The Hamburg Hotel Hotel
The Hamburg Hotel Hamburg
The Hamburg Hotel Hotel Hamburg

Frequently asked questions

Is The Hamburg Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at The Hamburg Hotel?

Self-parking is free at this property.

What time is check-in at The Hamburg Hotel?

Check-in start time: 3 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at The Hamburg Hotel?

Checkout is at 11 AM.

Where is The Hamburg Hotel located?

Situated in Hamburg, this hotel is within 3 miles (5 km) of Hilbert College, Ten Thousand Vines and Hamburg Fairgrounds. Hamburg Gaming at the Fairgrounds and Buffalo Raceway are also within 3 miles (5 km).

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Reviews

The Hamburg Hotel Reviews

7.2

Good

7.2

Cleanliness

7.6

Location

8.0

Staff & service

7.0

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 257 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 113 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

Reviews

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the check-in staff was very pleasant
Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities for the price
Stayed 1 night in Feb 2023

2/10 Terrible

Satishkumar

Liked: Staff & service
Disliked: Property conditions & facilities
I stayed here with family maintaining it clean but very high manza smell.
Stayed 1 night in Jul 2024

8/10 Good

TETIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wery good.
Stayed 1 night in Sep 2022

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
The person at the front desk was kind and helpful. The place is well maintained and very clean. Great value!
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it
Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Trip

This is the first time I have ever booked via web. It was so easy and check in was a breeze. Also, this was my first time at the Quality Inn. I will book this Quality Inn the next trip I take to Hamburg NY. (Family in area. Visit once a year) AA++ for the whole experience.
Stayed 5 nights in Jul 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept like a baby.
Stayed 1 night in Mar 2023

8/10 Good

Michael

Parking as challenging with hotels in same location. Building is showing wear and tear.
Stayed 3 nights in Jul 2023

6/10 Okay

Tammy

Liked: Staff & service, room comfort
The location, pool, and breakfast were great. It smelled like our rooms had been smoking rooms in the past or someone smoked in the bathroom. We had spider webs and water damage around the windows. The air conditioner worked well and staff was friendly. I got what i paid for.
Stayed 1 night in Sep 2022

8/10 Good

Gurvinder

Liked: Cleanliness
Cold water no working properly in the shower everything good
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
There was black mold in the bathroom and there was never anyone at the front desk. Could not change rooms as the hotel was books. The bath soap smelled like dead fish and dried out my skin.
Stayed 3 nights in Jul 2023

6/10 Okay

donald

Liked: Cleanliness, staff & service, amenities
They took out the tub and have just a large shower. There are no shelves so we had to keep the soap and shampoo on the floor in the shower
Stayed 3 nights in Sep 2022

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom need renovation. Floors were dirty. Wiped floor with towel. It was black
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Room was not clean.Trash stuffed between bed and wall. Desk chair with spilled food all over seat. Towels old and worn
Stayed 1 night in Sep 2022

2/10 Terrible

Cara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL. IT IS TEMPORARY HOUSING FOR THE HOMELESS USED BY NEW YORK STATE. Conditions were horrendous. There was black mold in the bathroom, the shower overflowed, linens smelled unclean, TV was broken, there were people screaming at each other in the next room and children crying. We checked out after a couple of hours. I’ve never experienced anything like it in my life. I’m extraordinarily disappointed that Expedia would allow a place like this to offer rooms to travelers.
Stayed 1 night in Jul 2024

4/10 Poor

Leonid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in desperate need of repairs. The rooms are not well kept with very noisy air conditioner. We could hear people in the rooms around us. The hotel smells like curry, I think that the owner and his family live in the hotel and they cook there. We got dirty towels and we had to go and ask for clean towels. I would not recommend this property especially for the price we paid.
Stayed 1 night in Aug 2022

6/10 Okay

Eric

Disliked: Cleanliness, property conditions & facilities

May be good after the renovations

Place is very run down and clearly was just recently reopened. Renovations are currently underway but until then, the place is not great.
Stayed 1 night in Mar 2025

2/10 Terrible

jermaine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this property was extremely disappointing. Shortly after checking in, we found roaches, which made it impossible for us to stay. When we addressed this with the front desk, the associate was rude and dismissive, stating that the property was under construction and that they weren’t forcing us to stay. To make matters worse, they refused to issue a refund and told us we had to go through Expedia instead. The room itself was in poor condition— the bathroom door had two poorly patched holes that weren’t even painted. The lack of cleanliness, maintenance, and customer service made this an unacceptable experience. I would not recommend this establishment.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Liked: Staff & service
Disliked: Amenities
NA
Stayed 1 night in Feb 2025

8/10 Good

Valerie

Liked: Staff & service, property conditions & facilities
This place will be great once the renovations are complete. The staff is very helpful. I would love to have a coffee pot in the room though.
Stayed 1 night in Feb 2025

2/10 Terrible

Cyndy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe bugs in room
Stayed 2 nights in Feb 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so upset, after arriving we found out that this property is being used for homeless and child services, it was scary and unsafe, this was not told me or advertised. I had to book another hotel for twice the amount to feel safe. It should not be listed without this being told to the person renting a room, please let me know if you can do anything. I didnt even stay
Stayed 1 night in Dec 2024

6/10 Okay

Mario

Liked: Cleanliness, staff & service
price and was convenient for last minute booking
Stayed 1 night in Aug 2024

6/10 Okay

Shu quan

一般
Stayed 1 night in Jul 2024