Shangri-La Hotels and Resorts, Bukit Jambul hotels

"Really enjoyed this hotel, clean and comfortable, great location. Shame the pool was getting renovated while we were there."

"Really high quality hotel excellent room and bathroom "

"Resort was amazing, great facilities, room was clean, spacious and provided all amenities. Staff was so friendly and helpful. Housekeeper Sabbir was amazing. "

"We stayed here for two days, and it was an excellent place to stay. Everyone was super friendly and helpful. "

"Nice hotel, great location, great breakfast "

"Our room had a great view, was spacious and incredibly clean. The filtered water tap was a nice touch and the pool and gym facilities were immaculate."

"Arrived at the hotel at about 5 pm and was attended to by Staff Rimon at the counter, he is exceptionally welcoming and therefore making my check in especially pleasant. As I had make the booking just a day ago and it seems that the booking has not reflected yet in the system, he kindly explained to me and assured me that it would not be an issue. Additionally as my return flight is pretty late, he also try to accommodate my request for late check out as well as a high floor unit. The hotel also had a shuttle bus that operates in the evening to the nearby Queensbay mall and Rimon as well kindly did a reservation for me to and fro just to make sure that I have a seat on the shuttle. From the hotel is about a 15 minutes drive on the shuttle to the mall :). Just outside the hotels, there are stretches and plenty of food places. My stay here has been exceptionally pleasant and felt very welcoming especially because of Rimon, it nice to see him at the counter with his alway wide and warm welcoming smile :) The hotel booked is a family unit and is 94 sqm in size. It has a nice view of Penang island and that it has 2 bedrooms with 2 bathroom as well as a study room. It comes with also a balcony and also a living and dining area. Both of the bedrooms window have very good city view. We also managed to catch some fireworks on the night of the 28 June :). The decoration of the executive family suites is very modern and it really have the feel of home :). "

"The room was very clean, spacious and comfortable and the service was great. It really exceeded our expectations! Though it is not located in the old town, you can easily get around with Grab! We will definitely stay here when we’re in Penang next! "

"Amazing stay - Lovely retreat and enjoyed our stay - Enough programmes for our 48 hour stay . Wide selection for breakfast . Thoroughly enjoyed watching sunset by the beach and had a lovely entertainment by Fire Hunter . Enjoyed our late evening drink at Sunset beach bar . Enjoyed my spa treatment and very pleased to get 20% discount for our Italian dinner at Gustaso .The para sailing was a amazing experience "