Bukit Tengah Holidays

The water pump broke down on our second night. Wife was caught in the shower with soap and there waa no water for about 1.5 hours, even after saying that the pump was restarted and water would be up in 30 mins. The only thing that marred a perfect stay.

The hotel has a wonderful antique feeling to it from the entrance, the main areas, and the rooms. The single and the duplex rooms were equally spacious which was very appreciated. The staff is also 24/7 and so helpful when checking in and out. There was also complimentary tea time from 2-5 each day my family was there.

This property is quite old, according to our Grab driver it's about 50 years old and it shows. They only have 3 lifts, one of which wasn't in service the entire time we were there. The lifts were slow and crowded. Our room had torn bedding the day we checked in, the bathroom had grime under the sink. This property way past its prime. The only thing they have going for them is its location and the people who work there, service was excellent. Everyone greeted guests with warm smiles. The breakfast buffett was very good, that alone made up for much that is wrong with this hotel.

I stayed at Wesley Hotel Penang during a business trip. The hotel was clean, comfortable, and conveniently located, making it suitable for work travel. The staff were polite, and the stay was smooth and hassle-free. Overall, it was a good choice for a short business stay.

We stayed here for three nights while visiting Georgetown. Nice room that was very clean. Location was walkable to many things and also a quick Grab ride to anything. Only thing we didn’t know was no restaurant attached so we couldn’t order room service and no coffee! They did have tea available in the room. Filtered water dispenser on the floor. We would stay again.